Below was sent as a compliaint to the Better Business Bureau of Florida today:
Today I noticed 2 charges on my checking account, $29.99 and $28.95 form Smart Value Shopper, I immediately called the customer service number Spoke to Van and then Ronald her supervisor. After the complete run around when asked if I had applied for a Payday loan, they told me I agreed and checked a box authorizing them to enroll me into their Smart Value shopper program. I asked for the owners name and/or a contact name to talk to someone else and they refused. While filling out a request to acquire Payday Loan rates, I checked a box regarding Terms and Conditions for the Payday Loan to go to the next screen you could not proceed with out checking the box. The next screen had the Loan and rate (which was too high)and I did not go through with the loan. I do not want this service and was told they would cancel the account and that the fees were non-refundable. I did not authorize this service and want my $58.94 (total) returned to my bank account.
Those of you who have had a similar experience should file a complaint also, against Smart Value Shopper, 13799 Park Blvd, Seminole, FL 33776-3402, with http://westflorida.bbb.org.