I have recently visited this salon at walmart rapid city, sd on lacrosse and purchased some shampoo and conditioners on the 4th of july and again on the 5 th of july but a different set . I went to the store on the 6th of july to return these items because i felt alittle guilty of paying a higher price for something like shampoos and conditioners . Also i have very naturally thick hair and i felt like i had more luck using a cheaper shampoo and conditioner, im also pregnant and am trying to find stuff alittle more in my price range . I shouldve never went and got stuff to begin with but thought i'd give it a try and nothing worked . Anyways when i went in to return my items i was waiting at the cashier desk for a good 5 min and there were stylists there but no one to help me . Finally a lady came by and before i even had a chance to explain what i was there for, she literally humilated me in front of the sylists and told me i wasn't welcome in her salon and that i was getting a refund on any of my items i returned, and that she would just take my stuff and throw it away !!! I told her fine i don't want a refund but i also didn't want this shampoo and conditioner bottles to just sit in my cabinet and take up space, she still wouldn't listen and said not to come back unless i really no what i want and that i can't no by one time use whether i like something or not .I beleive it was the manager, i didn't get her name but she had boycut hair and was blonde and alittle older then the other stylists . I have been to this salon awhile back and returned stuff like one time though and that was it, but she kept telling me i return way to much products, which is a lie cause this was my second time . I will never go back to this salon ever, i already had my mind made up not to use salon products before i even went back ther, they just don't work for me but the manager didn't have to be so dam rude !!! She has literally made it a bad experience .
this salon is located in rapid city, sd at walmart .