Smart Diet / Unauthorized charges
I authorized the company to charge my cc for $4.95. The charge for the initial Diet Analysis. They continued to charge me $29.95 per month. This charge was for access to their web page! I never accessed the site after the first initial visit. When I called them to refund my money they said they were not authorized to refund any payments. When I asked to speak to a supervisor, I was put on hold for several minutes until I called back. Then the girl I talked to told me she was the 'head of the telephones'! What kind of title is that? Then when I asked to talk to someone over her she said she was the only one I could talk to . I asked for the CEO...he wasn't there. I asked his name. She said his name is Tom. I had to ask what his last name was and she had to think of what it was or maybe she was trying to think of a name befitting a CEO. His name ... Tom Tortoro. I had her spell it for me. Her name was Amy with no last name. Just Amy. The first supervisor I was to visit with, Chuck, was suddenly tied up and unavailable to help me.
I went back to their web site to see what it was I was supposed to have been viewing. Under out team...Staff photos and profiles coming soon! Under Testimonials ... Our before and after pictures, and many customer testimonials are coming soon!
Free Diet profile is not free. I had to go to my CC company to dispute the charges. Don't give them your cc number!!!