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Slumberland Furniture / Delivery of Merchandise

1 E Springs DrMadison WI, United States
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On 12/22/2015 we purchased a glider recliner with ottoman. We were told it would be 3 weeks till delivery which would have been 1/14/16 since the material was custom order. We were told around that time it would be 4- 4 1/2 weeks. I called 1/18/16 today to complain since I purchased it for my son in law and daughter. I was told they will have an update 1/20/16, but it may not be in this week. She said she was sorry someone told us 3 weeks. I explained that wasn't good enough, that I could have kept my money and made interest on it for an additional 2 weeks if there were delays. She couldn't offer me anything additional. I said that's fine I will never do business with you again and will let all my friends know about their deceiving on their delivery time frames. I'm tired of companies that over promise and under deliver. This is not true customer service, they want your money, but cant deliver your product timely.

Jan 18, 2016

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