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Playtika review: lost points twice 8

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10:00 am EDT
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This happened twice in the short time I played SLOTOMANIA! I went in to play the next day, finding that my Points total was reduced from the amount I left it at the previous night! The first time I left the total point at just around 2 Million! The next day it was at around 345, 000! I wrote in a complaint and was told that they couldn't find anything wrong with it! So I am supposed to LOSE about 1 and 1/2 million points! Ok, I felt it may just be a mistake, and played once more! I played all day, and came out with a point total of about 1 million points! The next day I entered the site to find that my point total was reduced to about 45, 000 points! Is this my fault? I want my points restored to the full amount lost! The woman just doesn't seem to care! It hurts to feel scammed! What can I do? Thanks Tom A.

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8 comments
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Mildora Mirrie Hicks
, US
Nov 20, 2017 6:00 pm EST

My name is Mildora Hicks email is mildorah@hughes.net. I completed a sloto card set. I was awarded 1million and some points. This was on November 20th. Please check your records. I've played this game for years as well as purchased many coins. I would like for you all to please give me my coins. I know you want to be fair Thanks

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Joseph Kek
, US
Mar 19, 2017 6:05 am EDT

I too encountered that problem of lost point. During play my point was over 3 million with status 850. Games stalled during play and disconnected. Upon reconnection my balance points became just over 300K points without any betting . My 3 million points just disappeared without any trace. This is direct cheating. So far no response despite complaint.

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Annette Ervin
, US
Jan 15, 2017 7:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

I'm not sure why I keep putting up with these crooks! I guess the game is so fun. I have spent a small fortune on this game, nobody's fault but my own. Three times I've tried to get that extra jackpot after buying points, and I paid but no jackpot spins. Three times! I need you people to take my credit card off your records. I don't use that anymore. Please contact me, we need to talk!

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Reviewer26673
,
Jan 10, 2016 4:34 pm EST

Lost rank and points

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Barbara bjork
, US
Nov 13, 2015 2:43 pm EST

I was on 999 next going into 1000 and when I got all my points they put me back to 910.how do I get my points back

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Aussie Maggie
, AU
Sep 01, 2015 7:02 am EDT

Slotomania...You have just taken $35.67 Aus dollars from my account and failed to give me my 34, 000 coins...Please rectify this immediately...This has happened before...It can't always be a malfunction...Time you did better...This time I will take if further if necessary...

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sandra Virgil
, US
Aug 28, 2015 1:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I play slormania games all the time but now I can not play because something with games have block me for playing or buy games the same with ceares palace to please help me to play

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Hank123321
, US
Jul 23, 2015 1:53 pm EDT

There is only one thing you can do and that is to not 'play their game'. They are in full control and there is nothing you can do.