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The good, the bad, and the ugly - discover what customers are saying about Sleekspaces.com

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12:00 am EDT

Sleekspaces.com Charged for lamps that I never rec'd!

The website: Sleek Spaces, which claims to be a member of "Gately's Family" of Stores, charged my credit card $200 for a pair of lamps that I have not received. The order was placed over a month ago. All calls to customer service place me on hold for upwards of 30 mins and in some instances I've been hung up on. Voicemails and email messages go unanswered. I was able to speak to a live representative at one point who did say my credit card would be credited a portion of the sale due to the delay - this never happened. I was told the items were backordered and it would be shipping within 10 days - still haven't seen my lamps.

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jchicago
Chicago, US
Sep 22, 2007 12:00 am EDT

Charged me July 13 for table and couch.Almost October no returned calls, e mailed back once to thank me for patience manager will notify me when shipment comes.

This is fraud, beware!

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SleekSpaces.com
Greenbrae, US
Sep 22, 2014 3:22 pm EDT

Correction! Sleek Spaces is not in Chapter 11 and is not currently owned by the Gatelys. The url (name only) was bought from the public domaine years ago. The "information" you have posted here is many years out of date, incorrect, irrelevant and slanderous. In the interests of goodwill, the current owners of Sleek Spaces will offer a 50% discount on any single item on the SleekSpaces website if you can produce a receipt from the Gatelys and if you are willing to get complaintsboard.com to remove your posting.

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Bernadette Fenwick
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Sep 20, 2007 12:00 am EDT

I ordered over a month ago, furniture did not arrive was told that it will be delivered in a week after second attempt to contact the company. Finally canceled the order and I was told that I will be credited within 10 days, 15 days later no credit on my account tried to contact them again the next day after I emailed the company. The company is closed and all voicemail are full. I was scammed for $399. Please beware do not purchase from this company!

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Isabella Blass
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Oct 26, 2007 12:00 am EDT

I ordered a bench through Sleekspaces.com (Belongs to Gately's network) back in April. The website posted a delivered in 6-8 business days. I was charged promptly and after 2 weeks waiting for the product and not receiving I decided to call and ask for an update, that was when I found out that was a delay period of two weeks. Another two weeks passed and nothing... Finally in July they promised me I will be receiving my furniture in August 16th. Came August 16th and no furniture, I called them again and told I would like to cancel my order and have my money back. I was told I would receive the money in 7-10 business days. We are in October 26th and I did not receive my money back. Yesterday I went to their website and is currently unavailable, I called and was on hold for 30 min and nothing...was directed to a voice mail and that's it. I sent an email and no reply.
Does anybody have idea or advice in how to get my money back?

Thank you

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Daphne Goodwin
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Oct 29, 2007 7:21 pm EDT

Sleekspaces.com has filed Chapter 11 bankruptcy!

After not receiving a return phone call or email for 6 weeks, I drove over to the office in Englewood Colorado. The remaining staff told me that they filed bankruptcy Chapter 11 and they are not filling any orders at this time. They said that they have money available to refund for unfulfilled orders. I strongly suggest that you cancel your order and contact your bank card and file a dispute.

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Jerome M
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Oct 15, 2007 8:35 pm EDT

Yep, Im going through the exact same situation now. When you call their phone number its some BS message about having problems with the phone lines and they are working on it. It has been saying that for almost 3 weeks!

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Sara
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Oct 12, 2007 4:05 pm EDT

I've seen some discussion on this blog regarding sleekspaces.com, and that company is in Chapter 11 as of Sept. 17, 2007. Gatelys is the company that owns sleekspaces.com, bedroomking.com, and a host of other furniture sites. They'll take your money, but they are in bankruptcy and you won't see your produced delivered. I can tell you firsthand it's difficult to get your money back. BEWARE OF GATELYS and it's subsidiaries...

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Sara
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Oct 12, 2007 4:03 pm EDT

I've seen some discussion on this blog regarding sleekspaces.com, and that company is in Chapter 11 as of Sept. 17, 2007. Gatelys is the company that owns sleekspaces.com, bedroomking.com, and a host of other furniture sites. They'll take your money, but they are in bankruptcy and you won't see your produced delivered. I can tell you firsthand it's difficult to get your money back. BEWARE OF GATELYS and it's subsidiaries...

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Agnes Williams
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Oct 09, 2007 2:32 pm EDT

I ordered furniture over 3 months ago, no calls, no e-mails, no merchandise! Had to dispute transactions and found a better website: www.exoticaunique.com, with better Prices and Excellent customer service and I got my product in a timely manner. Please go there instead. They are way better!

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JK
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Oct 08, 2007 5:47 am EDT

In the same situation. Ordered my coffee table over 1 month ago. Numerous email correspondence with only one email back stating they would look into the status then get back to me. They have no gotten back to me and when I call either their offices are closed or their phones are being repaired. I guess it was too good to be true to have a table that retails for $1599 at furniture stores for $599 at Sleek Spaces. I agree with all the other complaints, this is fraud! Hopefully my credit card company can remove the charge. That will be another battle.

ComplaintsBoard
M
12:00 am EDT

Sleekspaces.com Run, don't walk from this website!

I just want to let all consumers know that sleekspaces.com or Gatelys will rip you off. We moved and ordered bedroom furniture 8 weeks ago. We were told four weeks ago that it was finally being shipped only to be sent an email yesterday that our entire order was on backorder. After disconnected numerous times and being put on hold more than five minutes each time, we were told that we were never told our order was being shipped. We have since been fighting to get our money back. Yes, the prices are good. When you don't receive your furniture and can't get your money back you'll see why. Run, don't walk from this website.

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Fernando Mansur
,
Dec 03, 2007 3:10 pm EST

I was shocked when I read all the comments with regards to sleekspaces.com and gatelys.com. I now know I have been totally scammed! I live in the Caribbean, and was told that I should send them a cashier's check. That was July '07, and now in December 2007, and have not received the refund I asked... since the product was supposedly backordered. After numerous calls, emails... I still cannot reach them ,they don't pick up the phone, and their website is no longer available. I have also spent a lot of money on calls when they put me on hold, since for us it is not toll free, we get charged for 1-800 #'s. This company is a total scam, and iIhave lost $2,404.96! I have my lawyer working on this case.

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