SkyWayUSA / quality and customer service
I have had SkywayUSA since this spring 2008. I had trouble installing it, they would not do it so i found someone else. had to pay for it seperately but got it working. I would not recommend skyway to my worst enemy, well yea maybe i would. lol
Right now I am on dial up, because they are AGAIN having server problems. They said it will be good now once everyone switches over to the other satellite. I am holding my breath.
I called them and asked if the servers were down and a guy say 'no:...then he laughed, and said "oh i see they are"...WTF? I asked why they are down, he said he did not know. I asked if he had "skyway" for his internet He said he is not a person who goes on the computer, lol. he only works and never uses the computer. Oh Boy that made me think like what the hell does he know about surfing.
Anyway, my relationship with Skyway has been nothing but a disaster. Their service sucks, none of the phone speakers are qualified to answer tech questions, and they have the attitude that they really do not give a crap if the phone call ends with you ever getting an answer. I always end up ending the call thinking...'thanks for nothing.'
Better business bureau, i will check it out...when i get high speed tomorrow...lol
Oh but i did talk to Donny at skyway and he did say, tomorrow after noon, everything should be good to go...HIGH SPEED!!! lol...
we shall see.