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[Resolved] SkyScanner / jetabroad

1 Chelmsford, United Kingdom

Dear Sirs
I have made a booking through your site with Jetabroad.
I am having difficulty with checking in and they have been extremely unhelpful.
Basically it now apparent that I am not going to be able to achieve this before I fly. Whether you're able to make a representation on my account my booking reference is JRV89EU.
I shall not be using this company again .
Yours faithfully
Stephen Waller
swaller60@btinternet.com

Resolution statement

Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

Skyscanner Customer Care's Response, Jun 20, 2017

Hi Stephen, sorry to hear about this. Please could you drop us a line here with the full details so that we can investigate further? https://help.skyscanner.net/hc/en-gb/requests/new Many thanks, Skyscanner Support

Sw
Jun 19, 2017

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