SUBMIT A COMPLAINT

[Resolved] Skyscannerflights booked through click 2 book

Please let me if the booking I have made is accepted.

Kind regards,

Nitin bhayani

Sent from my iphone

On 26 jun 2018, at 19:42, "[protected]@click2book.co.uk" wrote:

Logo
Suite b2:11 vista centre salisbury road, hounslowtw4 6jq, united kingdom
Registration: company regd no. [protected] (regd in england)
Telephone: [protected] online booking acknowledgement for flight

Your booking is under process of airline confirmation. Please accept our apologies for the inconvenience. For more information please call our customer care team for further information on [protected]

Booking reference
Reservation number
Xp33989

Name : mr nitinchandra bhayani
:
Phone no : [protected]
Email address : [protected]@hotmail.co.uk
Booking date : 26/06/2018 00:00:00
Name of passenger(s)
Mr nitinchandra bhayani

Your flight itinerary pnr number: xp33989
Date flight number departing arriving
Wed, 01 aug 02018

American airlines

Aa6136 london
Heathrow (lhr)
14:25 new york
John f kennedy intl (jfk)
17:20
Wed, 15 aug 02018

American airlines

Aa104 new york
John f kennedy intl (jfk)
22:25 london
Heathrow (lhr)
10:30
Baggage info : 0 pcs per adult

Pricing details
Fare type fare per person no. Of passenger total fare
Adult £535.5 1
£535.5

Total £535.5
Card charge £0
Total for services £0.00
+
Finally, please refrain from making duplicate bookings as you will be charged twice! If you find any errors on our website, please call us immediately or take a screen shot and email us at

I have nothing to confirm if this booking is accepted or not. The firm will not respond and are advertising the same flight.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Skyscanner Customer Care's Response, Jul 11, 2018

    Hello Nitin, we're sorry to hear that you've had this problem. Look2Fly is not a travel agent that we show on Skyscanner. Please could you contact us here and we can try to investigate as best we can nonetheless? https://help.skyscanner.net/hc/en-gb/requests/new Many thanks, Jackie - Skyscanner Support

Ni
Jun 28, 2018

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