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1.1 627 Reviews

Sky Sports Complaints Summary

14 Resolved
613 Unresolved
Our verdict: If considering services from Sky Sports with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sky Sports reviews & complaints 627

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1:46 pm EDT
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Sky Sports - David Croft commentator - sky f1

Hello, I wanted to write in and make a complaint against David Croft who is the current Sky f1 lead commentator. Myself and my colleagues find him extremely unprofessional with his role. His painfully obvious personal biases are my biggest concern and stand out so much that it's the reason why we are planning to not renew. I know from many of my friend...

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12:43 pm EDT

Sky Sports football commentary

Tired of listning to Andy Walker putting down Glasgow Rangers players at every oppertunity.
Has he got a problem with Morelos ?
He constantly derided the player at every tackle that broke down but whe he won a tackle even beating three players at one point not a syllable was uttered.
Every game on sky Rangers are involved in its the same story. Im glad when its bt sport showing the game then i dont have to listen to his drivel.
Never will i subscibe to sky sports whilst this biased nonsense is going on.

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2:32 pm EDT

Sky Sports sky sports f1 practice coverage

Every single session the commentators don't comment on the action. Lewis can go top by a second and not only we don't see it (OK not your cameras or director) but the commentary does not even mention it. The first time I thought it was just a mistake but they do it every time. The programme is better with the sound off. I don't want chat, I want commentary.
In the race the commentary is great but practice is utterly rubbish. You need to know. They may as well be at home not even watching and just chat.

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11:12 am EDT

Sky Sports golf / football

Sky live broadcasts are great BUT...

First the Golf my most favourite is being ruined by the constant micro phone shoved under the noses of the players and the captains asking the same questions overs and over and over it is TERRIBLE the main culprit is SARAH STIRK for goodness sake take a look at the whole show you will see the questioning is so amateur grrrrrrr it really frustrates me please sort it out. I also want to say about the others in the team...

Rich Beem
Richard Boxhall
Tim Barter
And all the rest are fantastic great to listen to brilliant but as I said the ridiculous same on same questions are ruining a great sport and production.

The Football is great but continually showing so many replays during the live match is awful for me it 4uins the complete enjoyment for me. Please show the replays at the end of the game but it just is not good at the moment.

Too much chat and awful replays and questions by awful people usually Sarah STIRK on the golf grrrrrrr I'm so annoyed that it is not what the most genuine supporters want or need

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2:23 am EDT
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Sky Sports ryder cup coverage

Laura Davies is an awful golf commentator. She's ruining my favourite sports event in the world. Her voice is dry, dull, flat and gruffly. Who on earth chose her? PC reasons? There are far better commentators in Europe. Why her? Get her off air quickly. And keep her off air. She's awful and ruining the experience.
Please pass on this comments to the production team immediately.

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John Starling
, US
Oct 04, 2018 3:19 am EDT

I totally agree with every word of this complaint. Laura was boring and way too laid back working for Sky at the Ryder Cup. We were also denied seeing some brilliant match play golf shots, eg; Rosey bunker shot at the second hole back towards the lake. He gave Stenson a 2ft put for par. Sky didn’t show it, chose a dull Sarah Stirk interview with Thomas Bjorn instead?

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Ryderviewer
, US
Sep 29, 2018 2:08 am EDT

And with only four matches to televise, why cannot Sky manage to show us every shot? We are seeing 50 percent of the action at best. Less smoke blowing, more golf shots with yardages, clubs and knowledgeable commentary please. Pretty poor effort, Sky.

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D P Kearney
, IE
Oct 19, 2018 9:13 am EDT
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Totally agree sky golf coverage is awful

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J
4:17 pm EDT

Sky Sports kelly on soccer special 25th september

Kelly has been commentating on the Manchester United v derby game throughout the evening and I believe that she isn't fit for the job. She has limited knowledge on commentating on penalty shoot outs. I feel that other pundits including Tony cottee had to help her out a lot and explain to viewers who was up next to take the penalty, otherwise she wouldn't have done so. It took her a while to respond to what happened while she was watching the match and us as viewers had to try and understand what happened through the slight noise of the crowd you could hear. Luckily other pundits where there to help her out.

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3:11 pm EDT
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Sky Sports - Mark petchey commentating

I am attempting to enjoy the sky coverage of the laver cup. Can nobody stop petchey talking? He clearly suffers from verbal bowel problems and is spoiling the tennis. For someone who never actually 'made it' in the game, he is one of the most opinionated mediocraties on sky sports. I subscribe to sky in order to watch and enjoy sports, not to listen to thi...

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M
11:31 am EDT

Sky Sports cricket coverage

Can you explain the thinking behind the decision to show a meaningless match between Surrey and Essex instead of the far more important game to decide the Division two title Warwickshire v Kent. Are there more Surrey/Essex workers in the studio? Several years ago you made the equally baffling decision to sack respected journalists such as Nick Collins and company and replace them with airhead bimbos with little knowledge of any sport. Your organisation is a ****ing joke!

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Update by M J K emp
Sep 21, 2018 11:08 am EDT

You had the opportunity to screen the Division Two decider between Warwickshire and Kent, but what are you going to show- a meaningless match Surrey v Essex. You beggar belief! Makes my decision to ditch your sports channel a very easy one!

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7:57 am EDT

Sky Sports everton game being moved to 2nd october so you can have liverpool game on wednesday

Right what is the reason you couldn't put the Liverpool vs Chelsea games on the Tuesday so the Everton game can be next Wednesday I now can't go the game due to being away I think it's a joke fans don't matter as usual it's not hard just move the Liverpool games to Tuesday so Everton can play next Wednesday that's why I hate sky you really need to start thinking of the fans game should be Tuesday not hard etc on Wednesday not hard please sort your bloody heads out!

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11:43 am EDT

Sky Sports football commentator

Please, please stop Gary Neville commentating - his squeaky voice and know-all attitude drives us mad. The poor main commentator hardly gets a chance to talk as Gary rants on and on. The bigger the game, the worse he is.
Also, why do you need 3 commentators- Jamie Rednapp was there as well.
We use our volume button to silence him, but we shouldn't need to!

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Dawn Elaine
, GB
Sep 26, 2018 2:59 pm EDT

How did Jamie Carragher worm his way back on tv?! Absolutely disgraceful after what he did and to make matters worse, sounds terrible, worst voice to have to listen to 😡😡😡

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Dawn Elaine
, GB
Sep 26, 2018 2:56 pm EDT

Do you not mean Jamie 'the freak' Carragher 😳😳

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P
4:46 pm EDT

Sky Sports ref watch

I would like to know why Sky Sports continue to employ Dermot Gallagher as a refereeing "expert" each week? This gentleman is consistently biased and unprofessional in his views against Rangers and in favour of Celtic no matter what the evidence. Last week's Celtic V Rangers game brought an incident between Ajer and Mcgregor in which Ajer went in late and with studs up on the goalkeeper. Then as Mcgregor palmed the ball away and the ball was still live Ajer attempted to block him from returning to his feet. Logically while being held on the ground with the ball still live Mcgregor wished to free himself from this illegal aggression and had to move his left leg with extra force to do so. Incredibly, Dermot believed Celtic should have received both a penalty for this challenge and a red card for McGregor. That's right, Ajer made 2 yellow card offences on the goalkeeper before mcgregor tried to defend himself and dermot believes all blame lies with the Rangers player. Later on in the game, the match was decided by a goal starting from a foul by tom rogic on ryan jack where he both barged jack's back and kicked his left leg away from him at the same time. Incredibly, dermot believes yet again the foul was by the rangers player who rose in the air to win the ball with eyes only for the ball. A quite incredible view of the incident i'm sure you will agree on reflection. Funnily enough Dermot had no view on Ryan Christie's dive which won both a free kick for celtic and a booking for connor goldson despite the replay showing no contact whatsoever. Sky didn't cite this incident on their ref watch programme which sets massive alarm bells ringing over your partiality. No surprise however as in previous old firm games and celtic matches dermot has showed his partiality time and time again. Remember the incident in September 2017 at ibrox when simunovic raised his knee in the box to impede morelos for a clear penalty yet dermot laughably believed yet again the foul was by the Rangers player. Do you see a pattern here? The same Dermot Gallagher that made no comment on Scott Brown's elbow on Morelos in the same game or who believed the Brown elbow on Naismith in August 2018 was a flailing arm. Indeed the Brown headkick to Skondras in the Hamilton V Celtic game in September 2017 received no condemnation from dermot either. He didn't even believe the worst tackle of last season, scott allen on Jordan Rossiter in may was a red. I would also like to know if this is just a case of a personal pro Celtic anti Rangers bias on Dermot's part or part of a larger anti Rangers pro Celtic policy on the part of Sky? In conclusion, Dermot Gallagher is a disgrace to sky and refereeing. I don't expect a reply but this observer has had enough of his scandalous one eyed "expert" view.

Peter Fernie
[protected]@btinternet.com

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PalefaceJohn
, GB
Sep 06, 2018 7:31 pm EDT

Peter is spot on here. Dermot Gallagher is an embarrassment to himself, his former profession and to your channel. He doesn’t even attempt to hide his hatred of Rangers.

A man that thinks the Ryan Jack red card for winning the ball v Stevie May was worthy of a red card but the Scott Allan assault on Jordan Rossiter was only a yellow isn’t even pretending to be neutral. His ‘analysis’ of hand-picked key incidents from Sunday’s match at Parkhead was another case in point. You would expect a ref to know the rules have changed this season meaning even if he chooses to ignore the fact that Ajer fouls McGregor initially ( which of course Dermot did) a red card can only be shown for violent conduct if there has been excessive force or brutality.

Sky already have a very bad reputation for highlighting incidents that suit a celtic agenda and that reputation was only heightened by Sky’s coverageon Sundy: the failure to highlight the Christie dive, the cut away from the corner flag to avoid showing the home support pelting Barisic with missiles, the repeated focus on the McGregor flick with no mention of the original Ajer fouls: the failure to focus at all on the Lustig flick at Lafferty.

With professionalism and neutrality already evidently in such short supply using such a bitter, unprofessional individual as Dermot is confirmation that Sky don’t really have any intention of treating Rangers or neutral watching Rangers games with any respect.

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2:07 pm EDT
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Sky Sports uefa nations league match germany vs france.

I am currently watching the Germany vs France game. I am half German and I'm sitting with German family. They are rightly annoyed and disappointed that the commentators of 2018 can't pronounce most of the names correctly. Toni Kroos for example. Go to google and see how it should be said. Or ask your German counterparts on German Sky. I understand how they are getting the Kimmich one wrong, not many English speaking people can say the "sh" properly in German. But please just provide some education to your commentary teams. It's basic respect of other nationalities and their names.

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7:28 am EDT
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Sky Sports us open tennis

I want to know WHY you are NOT showing the USA open tennis.. You are showing every other sport?! I am very annoyed about this and would like a reason, as you show every other sport on tv? I have been with you you for many many years and pay for a full package.. I find this totally unaccepatable and as I love my tennis, you have upset my summer viewing..you have showed it for years ..WHY THIS YEAR.?

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Update by Dianne Mckeen
Sep 05, 2018 7:30 am EDT

I WANT an answer back please to my complaint...

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8:34 am EDT
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Sky Sports live football premier league

Yet again I am totally disgusted and frustrated that you have had the audacity to select a game Man Utd versus Everton for Sky Sports on sat 27 Oct at 12.30 to then reschedule again to 4pm on the Sunday 28thOctober!

We have, as Everton fans, just booked accommodation in Manchester for the Friday night travelling from Bath due to the anticipated early morning on the Saturday and avoid the dreadedM5/M6 debacle that we put up with every home game for such an early morning.

This was only booked on the assumption that the game had already been selected for TV so would NOT be moved...oh how I place too much trust in that assumption and should have known better!

This assumption of no further tv schedule changes expected meant we do not have free cancellation so this is money now lost..and NOT FOR THE FIRST TIME.

THE WAY TRAVELLING AND PAYING FANS ARE TREATED IS AN ABSOLUTE DISGRACE AND IT IS TIME THAT SOMETHING IS DONE ABOUT THIS.

I would desperately like to know the real reason behind this change and confirmation that out of the vasts sums of money profited how you will seek to refund our cost of the accommodation without any question.

I expect to hear from you shortly.

Jackie Mounty

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1:45 pm EDT
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Sky Sports commentators and pundits

My self and my husband (I am a woman) have subscribed to sky sports and bt for over 20 years and are always watching football and cricket but are now so very fed up and annoyed that there has to be a female pundit on each and every game, why has it all of a sudden become the norm to have their inane comments and giggling every time a match of either sport is broadcast. I have to say this is very much a turn off even if it has been one of the best games/matches of the season. I have no problem with female professional athletes, but let them commentate on their own matches and not the male ones. I am very seriously thinking about cancelling my subscription to Sky.

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1:30 pm EDT
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Sky Sports advertising

Your advert on tv highlighting the mistake the Man City keeper when he passed the all directly to Salah whom returned the ball and scored is demeaning, why not show the mistake the Liverpool keeper made in the Champions League final ?
Man City won the Premership and broke records, Liverpool came away empty handed, show some respect for a Champion Team

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11:41 am EDT

Sky Sports football coverage

I am writing this complaint after your latest fixtures shown on sky was released. As a fan of the championship and a preston supporter I am absolutely sick of the amount of times Leeds Utd are being shown. No other club gets the coverage they do and it is a disgrace that this is the case.. the games should be divided up between the whole league and the lower leagues. Thete is no justification for the amount they are shown and impossible reason the producers van come up with.. This need reviewing and fixing.

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polak1971
, GB
Dec 02, 2018 1:53 pm EST

today sunday 2 dec. celtic fc won first trophy of season, only coverage of scottish football on sky sports news today was of "rangers fc"winning league game. makes channel look petty and childish.

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6:01 pm EDT

Sky Sports the man utd v spurs programme.

I have recently subscribed to sky sports and I thoroughly enjoyed the match tonight but was bitterly disappointed with the after match coverage by your team of so called experts who seem to be completely obsessed with Manchester United and how they failed.There was very little coverage of Spurs and how they won such a significant match . I listen to so much garbage and Tosh for nearly an hour before finally the Spurs manager was interviewed .Talk about padding out a program! I think you need to employ a few more professional producers and presenters instead of a bunch of amateurs.
As a football fan after I've watched the match I expect to hear the comments from both team managers within a few minutes not have to wait nearly an hour. If this is the sky format for football programs then I won't be tuning in in future .
Very frustrated and disappointed customer .

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Update by Hudson 1841
Aug 27, 2018 6:06 pm EDT

You seem to be making it extremely difficult to make a complaint online hopefully this will get through.

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6:36 pm EDT

Sky Sports commentary

Why do you, every single Man City game, bring up the cost of player(s) City have and compare it to the opposing team. You never..EVER...do this with the same commentator(s) when the likes of Man Utd or Liverpool are playing ...who might i add, have spent big and spent more on individual players. Is this about pandering to the masses? You may think it's a minor thing but you coverage distorts viewers opinion, Pogba for instance cost 90 million + addons, more than the whole of the Brighton team...I doubt i'd EVER hear that because your viewing total may be hit? There are more supporters outside of Man Utd and Liverpool, your failing might be because you put everything into two pots.

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8:43 am EDT
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Sky Sports commentators

I have just watched Wolves v Man City game &behave found both commentators to be extremely bias which I thought was not allowed as commentators? Also when future games came across the screen one of the commentators commented that Sky had saved the best game if the wkend roll last! Surely that is their opionion &, they should not be sharing that?, would welcome your views on both of these complaints.

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