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4.3 1257 Reviews

Skout Complaints Summary

9 Resolved
233 Unresolved
Our verdict: If considering services from Skout with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Skout reviews & complaints 243

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3:29 am EDT

Skout vip services: request for a badge

Since I started using Skout, I have been constantly giving gifts to my fellow skout users. I've spent over 4, 000+USD. Then after some time, I received a message from Skout Management Talent that I'm a VIP Gifter.

Recently the app has updated and added a feature of giving a GREEN BADGE or VIP TOP GIFTER Badge, however, I'm wondering why I don't have the badge when I'm a VIP. I kept sending them emails to follow up on this issue but nobody is responding and I tried international calling but there's no option to speak with a customer service representative.

Due to this incident, I do not want to give anymore gifts unless they give me the requested VIP Gifter badge. It's just so disappointing.

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Jay3978
, US
Oct 09, 2020 9:14 am EDT

What do you have to do to do to get VIP badge on this app?! You would think $500 in 2cdays would do it. ! WTF Skout! Its funny when I'm a level 44 gifter but see guys at level 10 with VIP badges...

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Locky07
, US
Dec 20, 2019 7:40 pm EST

I totally agree with you. They never reply to emails. Total bs customer service, they say they wont to create this great site for people to create a media presence but that will not happen while you treat genuine gifters/backers like crap...all that happens on this site is that those that go live regift diamonds to friends and it goes around in a circle...I

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12:09 am EDT
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Skout skout

SUBMIT A COMPLAINT

Security Services Skout Customer Service my account banned
Skout / my account banned
1
Bekasi, Indonesia
Add a Comment
Hi dear skout, i don't know what happened with my skout. After i end my stream but after 1 hour i get banned. I don't know what happened, i think someone try to log in my account, because i never do anything wrong with my skout. Please i need my account back, because i already have a lot friends there and all my favourite that no eassy to find again. My ID is kayden0446.
I hope i can get back my account. I need my account back.
Please help me.
If i did something wrong i apologies. But i always talking normal. Please help me to make my skout back. Thankyou😢😊.

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5:49 am EDT

Skout misuse of my mobile number some pasted my mobile number there and misusing my contact number as a result im receving vulgur calls and message.

Dear sir/madam

Its already had been more than 24 hours that i told you someone is misusing my mobile no +91 [protected] and [protected] . im writing you from india new delhi . i have already shared you the profile link of that person police complaint is already done . But still you have not deactivated the profile you are equally responsible for the safety of your application . even after many reminders no action has been taken . Iam receiving many vulgurs call and message on my number . some one has created a fake profile and put all my mobile no there . The profile photo is also fake . so i kindly request you to deactivate the profile and share his /her all informations so that police can take further action as it is a cyber crime and im the victim .
the profile link is http://www.skout.com/profile/136460870. deactivate this immediately .
Awaited and earlier reply in this regard .

Thanks
Pranay somani
91-[protected]

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9:24 pm EDT
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Skout my account banned

Hi dear skout, i don't know what happened with my skout. After i end my stream but after 1 hour i get banned. I don't know what happened, i think someone try to log in my account, because i never do anything wrong with my skout. Please i need my account back, because i already have a lot friends there and all my favourite that no eassy to find again. My ID is babyryna.
I hope i can get back my account. I need my account back.
Please help me.
If i did something wrong i apologies. But i always talking normal. Please help me to make my skout back. Thankyou😢😊.

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6:06 pm EDT

Skout keep refreshing

7/29/2018
my account/page will not load and its not doing anything it just sits there, none of my pictures will come up or the people i was talking to will come up which is annoying because basically it would stop and then say, login etc. etc. and im not gonna make another account if i already have one and i would like to use so i need yall to stop playing with my account
so yall need to be willing to resolve me not being able to use or see anything on my account
my account name was chasidy

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8:05 pm EDT
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Skout social media

I have been with this app for over 3 years, I'm transgender, I feel this app is bullying me. This app also always terminates my live shows without valid reason. On Thursday the 26 of July my live feed was terminated yet again by Skout where I was wrongly accused of not showing a profile photo. The excuse I was given by Skout was false and a lie. I'm sick and tired of being bullied by Skout. I would like a full explanation as to why I'm having my live shows cut without violating the terms and conditions and why this app has made me a bullying target?

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2:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skout dark nebula

Hello I have been threatened by some one who uses the name Dark Nebula though your site. He came on to my live one day and was so inappropriate so I blocked him. That was six months ago. I returned back to you site three days ago and yesterday in front of everyone he said on a friends live' quote " I haven't forgotten about you threaten his moving back to my state and his going to kill me I have screen shots. I'm pregnant and can't be stressed.

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Update by antonia07
Jul 25, 2018 3:00 pm EDT

I never posted this and was hacked could you please remove this. Someone has seen me be threatened and has made a fake complaint and hacked into my email. Could this complaint be taken down imminently

Resolved

He just stopped

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6:59 pm EDT
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Skout log in

You're stupid app won't let me log in. It keeps saying "Based on the information you provided, you are not eligible to register at this time."
I've had this app for like 2-3 years! I'm not registering, I'm logging in! You guys need to fix you're [censored] because I am now pissed off because I had notifications from somebody I wanted to talk to! MeetMe messed too because somebody hacked my account and changed my password and because I only have one email o couldn't get back on and I had to switch apps, and now this one has gone haywire too! This is absolutely ridiculous and I shouldn't have to go through so much crap just to talk to some people online!

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12:27 pm EDT
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Skout i've been banned for logging in too many times

They banned me for logging in too many time but i didn't because i always stay logged on on my phone. Then when i tried putting in my email and password it tells me that its invalid. How? I didn't change it! Even when i tried to click forgot password it didn't send me an email at all. What's going on?

I need this to be fixed RIGHT NOW. Your number on here doesn't even work and i never got a response after i emailed [protected]@skout.com. Smh.

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4:03 am EDT

Skout this is mohd aabid from delhi

From last day I am very upset with unknown number I don't know who used my number on skout and made a skout Id fredos and my number [protected] plz remove this number and I am so disturbed from last night I had a lot of work to do
Plz remove my number and this id.
I will be thankful for you. Plz solve the problem. People sending me messages also on my whatsapp number. Plz

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1:47 am EDT

Skout I can’t remove a picture

Hello there
I have a problem with SKOUT app and i hope you can help me to solve it
On Friday I suddenly found an old picture of me uploaded on my profile and when i try to remove it, it comes back again and I found out that it didn't delete.
I attached a picture on this email to let you know which picture i mean and help me to delete it
My user name is : Sarsaleh

Thank you

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Arbab Nadeem
, US
Nov 27, 2018 3:55 pm EST

facing same problem. i cannot delete my picture . When i get back to the previous page after deleting a picture, the picture is still there. I am so annoyed. Skout please respond to our complaint.

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3:32 am EDT
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Skout it wont accept my cell phone number?

Ive never made a account with my cell nember or anything and it wont accept it when its a active Metro PCS phone number. Can you please fix the issue or give me another way of getting a account with your site? Is anyone else having this issue? I hope it can get fixed asap. Ive been trying to activate a account, almost every other day and its been a full two weeks and nothing has changed. Please, someone help me out. I would grately, appreciate it. Please and thank you!

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2:10 pm EDT

Skout unethical behavior: using my phone number when I never had an account

Someone going by the name of Sean is using my phone number and talking to women having them call and txt my phone number. It is getting really agrivating since have never used the site or been there before today trying to stop it. Im married and dont need this drama has been going on over a week and they need to stop but can not find a way to stop it w/o getting a new # hoping you can solve this and get my phone number off their sight!

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3:07 am EDT

Skout why am I being kicked out of this chat site?

I tried loging in amd it says I been kicked out of this chat site and thst I violated the terms and rules of this chat site, which I did nothing wrong other than forgot my password. So why am I not able to chat on this chat site and what terms have I violated? Please email me at [protected]@yahoomail.com, please and thank you and please explain why I've been kicked out of your website to chat please and thank you.

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Jaelle
, US
Jul 03, 2018 12:11 pm EDT
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Did they ever help you?

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8:11 am EDT
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Skout what is the like email address under the picture on the account and what is it used for

What is the email or name under the picture on the account and what is it used for?
What is a skout id and what is it used for? Im tired of getting in trouble because weird things are showing up on my acccount like the email under my name on my account my email is a77 [protected]@gmail.com if someone please be so kind and figure this out for me it would be greatly appreciated thank you and have a wonderful day

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6:01 pm EDT

Skout messaging.

This is the second time I've had this issue. I will be having conversations with a person for a week or two. And then it just disappears. Is that a bug? It's happened when I've met really cool people. I understand that the chat will dissapear because someone blocked you, but in this case it seems highly unlikely. We had great conversations and were getting along great. If you could help resolve this and get me to chatting to them again I would be ever so grateful.

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9:12 am EDT
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Skout about 9,000 diamonds have been stolen from my accounts

I have two accounts on Skout one under [protected]@gmail.com under the name twistedsister69 and I had over 2, 500 diamond almost 3, 000 the other account is under [protected]@gmail.com and I had over 5, 500 close to 6000 diamonds as of April 25 around 2am-3am. I logged on around 4pm or 5pm and my diamonds were all at 0 on both accounts. Someone has hacked into my accounts and stolen all of my diamonds... I am using these diamonds to pay off my college loans off not to buy things this is serious to me. You will find that I did not cash out any of these diamonds cause I don't even know how to and was under the impression that you had to have at least 25, 000 to cash out. Your website has a serious security issue this has happened to two of my close close friends on this site and I don't know many people their names are Santos and baby girl Tejada both had a very large amount stolen from them and I was informed by them that your company didi nothing about it. This is unaceptable and I expect to be fully compensated for the loss of my diamonds and competed 1, 000 extra for the effort it took me to write this out I have already written this five times and something is wrong because everytime I submit it it goes back to the start and I am getting frustrated. I tried contacting you via phone but your 888 number prompted me to press one and enter my credit card number for some gift certificate then rand a dozen times and hung up the 215 line had a automated message and just disconnected your company is unreachable I will try again today as I have other complaints that are more serious than this. I would like whatever the amount of 10, 000 diamonds to be transferred into my paypal account asap if I still have it I will make a new one if need to. I do not trust your site with my diamonds. Something is seriously wrong because this is happening to many people and it is theft either from your company or from a hacker either way i'm sure you are insured for this and if not you might want to look into getting insurance for it because it is happening to often and in great qualities. I am going to alter my name just incase and change my password and shout id. I find this all to be unexceptable. I spend a lot of time on this site live streaming and answering messages some of which are simply perverted and disgusting. You have no idea how many pictures od male genitals I have been traumatized seeing via live streaming in my box or in my messages and I report every one. If action is not taken promptly and I am not reimbursed I will start a campaign to get people to move over to liveme.com they have daily prizes and awards and lessons on how to broadcast regarding times and for how long and what kind of message to get across. It seems like a much more put together site. Your company both Skout and Meetme.com could use a little improvement on a scale from 1 to 10 I would rate you as a 3. The only reason I stay on here is because of the people I have come to know but I have since hooked up with them on messenger for the most part so in a way we can live stream u to 8 people I believe at a time which is much better that two people and a bunch of perverts from the middle east. All in all I expect to be compensated for my loss cause I did not cash out I was at my house all day so i'm sure you can figure out from where and who cashed out my account unless they tracked me down within a mile radius of my home which is the next complaint I will be submitting.

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7:05 pm EDT

Skout skout

Every few days skout blocks my boyfriend and I from each other. We don't block each other, but we disappear from the other's page entirely. our chats disappear, our comments disappear, out likes disappear, our views disappear, in short there is no way to contact them or find their page other than to wait it out which takes anywhere from a few hours to two weeks. this is annoying and we even broke up over it when it was two weeks because we both thought the other one had dumped us. Help me PLEASE!

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12:44 am EDT

Skout banned email

I was doing a live stream and my camera was pointed at my whole body I was under my blanket moving my hand around NOW i know that might sound a little suspicious but i was really just moving my hand around i was not doing anything "sexual" i dont go live for that at all i sent several email and appeals but i have no reply's back at all its been about a 1 week going on 2 weeks it would be really nice if i could get my email unbanned so i can log back in this is a mistake and misunderstanding thanks

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10:03 pm EDT

Skout what can I do to get unblocked and get my friends back

2 days ago I met this amazing lady Stevie 21. we were talking but when I came back her profile was gone so I scroll up to refresh it and she came back. but this morning I was talking to her my text was disappering. I refresh the text wasnt working so I went to my favorites page I refresh it she was gone. I was about to cry. I send you 4 or 5 emails what is going on. then I unstall the app and install it I was blocked. I felt torn. because not only my friends were there but who am I going to talk to at school or when I come home. I lost 6 friends on here. the reason why I came here is because I wanted to be myself my half lesbain self.in the real world I cant because im a christain. I will do anything to get them back. im always loney at school and at home. Stevie means everything to me. I want to tell her who much I adore her and to get her number. so can you please give us 60 minutes to talk lesbain to half lesbain please. I miss her so much. I cry in my head more than an hour. I fake a smile and laugh every day.

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Fletcher Sealander
, US
Apr 26, 2018 6:03 pm EDT

The same thing is happening to me and it’s frustrating when you meet amazing people!

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kaiti_rose_
, US
Mar 29, 2018 7:06 pm EDT

same thing happened to me! have you gotten any responses or figured out what happened yet?

Skout Customer Reviews Overview

Skout is a social networking platform designed to help individuals connect and expand their social circles. The service primarily focuses on location-based networking and dating, allowing users to find and interact with people nearby. Skout offers features such as profile creation, chat functionalities, and the ability to "check-in" at various locations, facilitating meet-ups and social interactions. The platform is accessible through its website and mobile applications, catering to a diverse user base seeking social and relational connections.

Skout In-depth Review

In summary: Skout presents itself as a dynamic social networking and dating application that emphasizes user interaction and community engagement. It offers a range of features designed to help users meet new people and expand their social circles. While the app has a strong user base and various communication tools, there are areas where improvements could enhance the overall experience.

Overview of Skout: Skout is a social networking platform that doubles as a dating app, allowing users to connect with others based on location and interests. It's designed to foster friendships and potential romantic connections through a variety of interactive features.

User Experience and Interface: The user interface of Skout is fairly intuitive and easy to navigate. The design is modern and engaging, which encourages users to explore the app's features and connect with others.

Registration Process and Profile Setup: Signing up for Skout is a straightforward process. Users can create a profile with basic information and a photo. The profile setup allows for personalization, which can help in making connections that are more meaningful.

Features and Functionality: Skout offers several features such as "Shake to Chat," which connects users to others who are shaking their phones at the same time, and "Buzz," where users can post updates and photos. The "Meet Me" feature operates similarly to other swipe-based matching systems.

Safety and Security Measures: Skout takes the safety and security of its users seriously, with various measures in place to ensure a secure environment. Users can report and block others, and the app includes privacy settings to control who can view their profiles.

User Base and Demographics: Skout boasts a diverse user base, with millions of users worldwide. The app is popular among young adults looking to expand their social circles and meet new people.

Communication and Interaction: Users can communicate through instant messaging, photo sharing, and virtual gifts. The app also allows users to comment on each other's posts and updates, fostering a sense of community.

Quality of Matches and Friend Connections: The quality of matches on Skout can vary. Some users find meaningful connections, while others may encounter more superficial interactions. The app's emphasis on user interaction helps in building a network of friends and potential dates.

Mobile App Performance and Accessibility: The Skout mobile app is generally reliable and accessible on both iOS and Android platforms. It is optimized for mobile use, making it easy for users to stay connected on the go.

Customer Support and Service: Skout provides customer support through a help center and email. Response times can vary, but the support team is there to assist with any issues users may encounter.

Pricing and Subscription Options: While Skout is free to use, it offers a premium subscription that unlocks additional features. The pricing is competitive with other dating apps, and users can choose from various subscription lengths.

Unique Selling Points: Skout differentiates itself with features like "Shake to Chat," which adds an element of spontaneity to meeting new people. The app's focus on community and user interaction sets it apart from more traditional dating apps.

Community and Social Engagement: Skout has a strong sense of community, with users actively participating in discussions, sharing content, and attending in-app events. This engagement contributes to the overall social experience on the platform.

Success Stories and User Testimonials: There are numerous success stories and positive testimonials from users who have made lasting connections through Skout. These stories highlight the app's potential for fostering genuine relationships.

Areas for Improvement: Skout could improve by enhancing its matching algorithms to provide more tailored connections. Additionally, some users have reported issues with spam profiles, which could be addressed with stricter verification processes.

Final Verdict and Recommendations: Skout is a solid choice for those looking to expand their social network and meet new people. It offers a unique blend of social networking and dating, with a variety of features that encourage user interaction. While there is room for improvement, particularly in the areas of match quality and spam prevention, Skout remains a popular and engaging platform for making connections.

How to file a complaint about Skout?

Here is a guide on how to file a complaint against Skout on ComplaintsBoard.com:

1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skout Customer Service. Initial Skout complaints should be directed to their team directly. You can find contact details for Skout above.

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