Menu
Skout Customer Service Phone, Email, Contacts

Skout
reviews & complaints

www.skout.com
www.skout.com

Learn how the rating is calculated

4.3 1257 Reviews

Skout Complaints Summary

9 Resolved
233 Unresolved
Our verdict: If considering services from Skout with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Skout has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Skout. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Skout reviews & complaints 243

Filter reviews by rating
5
1014 reviews
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Skout reviews & complaints

ComplaintsBoard
E
2:57 pm EDT

Skout phone number verification via textnow

My account cannot be verified via textnow which is the only number I have so I need my number manually added to my account please.
Basically I went to sign up and it had me enter my phone number to verify. I proceeded to type in my textnow number but it said it wasn't valid.
I looked up troubleshooting for textnow verification issues and it says to have it manually added to my account. I don't know exactly how this works. If possible is there another way to get my account running?

Read full review of Skout and 1 comment
Hide full review
1 comment
Add a comment
D
D
Dr.Cheeks
, US
May 17, 2018 3:33 pm EDT

I had/have the same exact problem.

ComplaintsBoard
A
7:14 am EDT

Skout why am I blocked?! I did not commit any wrongdoings!

I did not commit any malicious thing on skout! Can you do something about my account? I never abuse anyone in that matter! I never posted anything either rather than approppriate photos! I hope you categorize people who can be locked out of their accounts! I do things the right way.. I never did anything wrong so why would I be locked out.. Do something!

I need your response as soon as possible! Tell me a valid reason why you locked out my account! A valid one! If not remove the locking of my account.

Read full review of Skout and 1 comment
Hide full review
1 comment
Add a comment
N
N
Newuserman123
, US
Mar 25, 2018 12:49 am EDT

Did you ever get unbanned

ComplaintsBoard
C
2:21 pm EDT

Skout i'm complaining about not receiving my points I worked hard for

I have been using the app for quite some time.. and I have been downloading and downloadingredients apps and completing surveys to get my skout points so I can be able to send streamers gifts.. for some odd reason I haven't received any points for all the apps I have downloaded or surveys I have completed.. I really think this problem should be fixed..

Read full review of Skout and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
M
M
Mr.WW
Yokohama, JP
Jan 17, 2021 4:11 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Not getting responses from support team on lost 20000 diamond what should I do

ComplaintsBoard
N
2:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout I was hacked and booted from site

Around last thanksgiving i was at the lake hardly no reception. I was barely able to get on once and noticed my account was hacked. Changed everything About me. When i was able to get back on i couldn't. Was banned from site. I've tried emailing several times and no response. I'm on meetme and nothing has happened there. Please let me back on your site. I like it a lot. Thx for your help

Read full review of Skout
Update by nolbeck
Mar 15, 2018 2:08 pm EDT

Please let me back. I did nothing wrong on your site.

Hide full review
ComplaintsBoard
I
4:33 pm EST

Skout skout login

Hello,
Today all of a sudden my account was giving me the welcoming while I was logged in but my account isn't new. Then it sent me a message to verify my account with a cell phone number and I wrote it but it says that it isn't valid.

Why is this happening?

Would you please help me solving it?

Because now I can't log in again because it is still asking me for my number but when I write it says it isn't valid.

I log in with my facebook
I'm ILIANA FIERRO CARVAJAL

Thanks in advance
My user facebook is [protected]@hotmail.com

Read full review of Skout
View 0 more photos
Update by ILiana Fierro
Mar 09, 2018 4:45 pm EST

No problem any longer. I was able to get the code.
Thanks

Hide full review
ComplaintsBoard
A
7:57 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skout unethical behaviour

9/3/2018, someone is using my number as a fake number I have a picture of her profile on my mobile her name is shaima please do something about this or am going to complain to the police. She lives in UAE, Al Ain and I live in UAE, sharjah my name is angela am ready to provide u with the necessary documents to support my case fix, my number is written above in her about or am not sure what that is.

Read full review of Skout
Resolved

s

Hide full review
ComplaintsBoard
K
2:41 am EST

Skout skout

Why was I blocked after sending a nude pic to someone who asked for it? I was chatting to a lady who asked for a naked pic. I obliged then was blocked from skout. I've tried multiple times to contact skout and resolve the situation. Can someone please investigate this? Furthermore once I'm proven innocent can you please block that lady as she is just ruining it for people that are actually trying to connect...

Read full review of Skout
Hide full review
ComplaintsBoard
M
8:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout important sl

Good evening in Spain
I've been trying to reach a member of the company for days to get my account back but seems impossible, I do not receive response. This is disappointing, not professional treat to satisfy custumers needs.
Please, if someone can do something, I would appreciate it! My account is: lluna.[protected]@nyfa.edu
Thank you
Lluna Cabau T.
?

Read full review of Skout
Hide full review
ComplaintsBoard
H
10:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout forgot password/password reminder

Hi skout team!

I need your kind assistance to receive any password reminders to my email add ([protected]@gmail.com). It says check the spam folder but I haven't received any new password sent to my spam folder. My skout id is hype11. Please I need to log-in my account. I have lots of chatmates awaiting for new messages.
Thanks!
Keep up the good work!

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
B
7:36 pm EST

Skout not able to write to a member

Hello I was chatting with someone yesterday by the ID name of (primit) and everything went well. Today I am able to receive his messages but when I click on his picture to respond back to his message I automatically get booted off the app. Everyone else I have no problem replying back to. I would really like to keep in contact with this person as our conversation was very interesting.

Read full review of Skout and 1 comment
Hide full review
1 comment
Add a comment
T
T
Tylerz2000
, US
Jan 30, 2018 8:45 am EST

I'm having the same problem too. But also mine is deleting conversations afterwards.

ComplaintsBoard
J
1:22 pm EST

Skout skout error

Me and everyone else can't get on skout everytime I log in skout say error and then the CAPTCHA does not pop up it give me blank nothing and skout also been very slow and there been errors coming up in a red box saying error then i get kicked off skout in have too resign back in and it won't let me get it this is just not happening too me it happening too everyone else too I had people telling me there glitches in skout app and everyone telling me too go kik or snapchat instead of skout cause it run better can u guys please fix the area in log in on kout in the CAPTCHA please and the slowness of skout and the kicking of people out of skout when already logged in please and fix the glitch please thanks.

Read full review of Skout
Hide full review
ComplaintsBoard
M
6:38 pm EST

Skout I have been wrongfully deleted and banned from skout

Hello!

I was currently live streaming with a friend of mine on Skout and I was using her guest box since it was her stream, and then out of nowhere I got kicked off skout and then when I tried to log back in I got banned from skout.. I am not sure what happened or what went wrong but I haven't done anything wrong whatsoever. Before I joined however someone named "Love Boy" joined the stream and was stroking his penis on stream and then my friend had to remove them which was disgusting.. But as we were talking everything was going great really we were having a fun time. Though there was some people in the stream who were wanting to join the chat guest box but my friend didn't want them to join and only just wanted me in the box at that time. But the people kept saying skout should remove me from the guest box so they can join instead and how they didn't like me being in the box either. Next thing you know while me and her were chatting I got randomly kicked off of Skout and logged out. When I tried to log back in it said I was banned and I should make an appeal so here I am making an appeal to request to have my account to be restored and un-banned because I know for a fact I haven't done anything wrong and I haven't done anything bad and I know that for a fact. So I am not sure if someone or people in chat reported me for streaming with my best friend? All because they didn't like me having the guest box all the time. I don't know anymore.. All I know is that I have been wrongfully deleted and banned for no reason and I have no idea why or what happened when I got banned. I am completely confused by all of this since I am an honest person who respects everyone equally and I never treated anyone wrong or done anything that would violate the terms of use or privacy of the rules on Skout. I also use the I.O.S meaning the apple product platform of Skout. not sure if this helps but throwing it out there since you did say the more information that you give can help the situation run more smoothly. The desirable resolution of my complaint would be that I would like to be re-instated and reactivated and un-banned from the Skout platform overall. The incident when this happened took place yesterday around 11:50pm at 1/8/18 going into 1/9/18 around midnight to 12:30am. My username is Muik and my email that I sign in with is [protected]@yahoo.com for my client information for Skout. But this is really all that happened from that time. Me and her were just streaming together in her live stream, and next thing you know I was logged out and banned without warning or reason and I know for a fact that I have been wrongfully deleted and banned so I ask you the Ladies and Gentleman of Skout Community who operate and moderator the community on all platforms please look into this for me and solve my problem and issue. Also please un-ban my account and activate it again please and thank you.

Have a wonderful evening!
Regards... Jacob @Muik @[protected]@yahoo.com

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
J
1:16 pm EST

Skout skout user

Hello my account got hacked and now I can not log into it and I was wondering if you could try and delete it. The account name is Alec and the profile picture is me in a white shirt flexing my arm in front of my blue/green bedroom wall. Also the age of it is 15 and the orientation is white and I am a man seeking a woman. There is no skout id because it wouldn't let me add it. Thank you

Read full review of Skout
Hide full review
ComplaintsBoard
M
4:48 pm EST

Skout someone is using my friend photos

I've started using this app since november 2014 when you launched the live that is the time i've used it to gain more friends since we start forming a group some haters find it very offensive though our goal is to make friends, then random accounts with the same person started to screenshots my friends live and post it then saying bad about them and the rest pf the group which is very offensive that is very bad i feel bad about it. A joke is a joke but i can tell you it's not a joke anymore when someone post it that this person need S*X very badly and she wants it now. That 's the time you realized that your inbox got 999+ showing their D*CKS. It's not good I think you should take this very serious skout. Thanks I hope you coupd help us.

Read full review of Skout
Hide full review
ComplaintsBoard
D
1:27 pm EST

Skout someone has been using my pictures as a fake profile

I received a random phone call from someone didn't know who he was and he told me he got my number from off of Skout. I never heard of that app. He then started sending me pictures of myself from the app and messages that someone has been sending to him. I would ask if the page is deleted and my number is blocked from the app. And removed and never added again

Read full review of Skout and 4 comments
View 0 more photos
Hide full review
4 comments
Add a comment
C
C
Christopher 2022
, US
Oct 13, 2022 2:30 am EDT

I downloaded app and noticed same picture of a few women with different states. Looks like

Whole site is fake

I got impression they fish for your cell # and want to text you 6 digit code

So far site is 1% real people

O
O
Overweightlover
Boston, US
Dec 13, 2021 11:27 pm EST

You I haven’t been on my account lately but A women meessage me earlier asking to meetup I thought about honesty but she kept pushing for gas ⛽️ money to be sent her in advance it ask how much her reply was $50 and o come from Quincy to Boston. I google the distance she was 14, minutes away I confronted her she took offense and reported me. So I don’t condone what I did but it was wrong to engage in that type of conversation. But I don’t think I should be banned blocked because I refuse to pay her gas ⛽️ money. But I do understand community guidelines aren’t met to be broken I deeply apologize for my behavior. Please consider reinstated me it’s never gonna happen again.

B
B
BlessedButCursed
, US
Aug 06, 2019 11:41 pm EDT

Hey I’m Tyler. I have not been able to get into my account and I know I’m using the right email and password email me at tylerwillard66@yahoo.com

J
J
Jnd13
, AE
Feb 22, 2018 4:29 am EST

Hey, I am currently facing the same issue. This is creating big problems for me. Could you please tell me if the issue got resolved for you? and what did u do to get it resolved?

Would be very helpful.

Thank You

ComplaintsBoard
A
3:11 am EST

Skout defamation of character

dear scout staff..
this has been happening alot over time and i have proof and witnesses
this is one of the accounts he has more than one..
http://www.skout.com/profile/128430505

there is a fake account or accounts on your website and this person is posting pictures of people including myself and he is ruining out reputation and saying things that are inappropriate this needs to be dealt with i want his IP address blocked or i will be taking this to the police and i will sue this company for not dealing with bullying and not having things in place to stop people from posting things like that on their buzz feeds.

this is the account of the real person who is having their identity on the internet slandered and abused. dont block this account..

http://www.skout.com/profile/127813123

my contact details alicia barnard [protected] please call me in regards to this.

Read full review of Skout
Hide full review
ComplaintsBoard
L
4:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout a skout member tricked me in being a sugar daddy and hacked my bank account

I was on the friend/dating app Skout and this older gentleman, his username only said John had messaged me and said he was looking for a sugar baby and that I looked like I would be a good fit for him and that he will give me a weekly allowance of $300. He only had one photo in his profile and it showed he was from some part in Nebraska or somewhere around that part of the U.S. I just needed to give him my bank account information, and he promised it would be in my account the next day, but he was sending more than then the $400 I talked him up to giving me. He sent me $1000.34 I should have known by this that something was up and that he needed me to send about $600 of it to his business associate because he was travelling. I first went to the ATM and withdrew $400, I had to do two separate transactions due to the limit able to be taken out in one transaction.So I kept asking him for his associate's information and he would not give it to me until I would be at a Western Union and until he received it also. I told him well I would feel more comfortable for sending it online through Western Union, he said no cause I have had issues before transferring online. He kept saying that I was making him mad and to not make him send his FBI friends. By here I knew for a fact that he could not be legit, but I still was scared for my life and just did what he asked. So I filled out the send money form at Western Union and the lady asked me a couple questions and I admitted that I was sending it in place of someone else. So she told me that she would need a lot of that person's information, the guy was not believing me whatsoever, then he finally said forget about sending the money now I want you to go buy 6 $100 iTunes gift cards from Walmart and saying that I should be on my way to Walmart. I had went to a different store and purchased $200 in iTunes gift cards and I did check my bank account and it looked fine. Then when I went to purchase the other $400 in gift cards, my card was declined and I went back to my house and looked at my account and it showed I was -$552 and the mobile deposit he had made was no longer showing at the time for me. So I immediately called my bank's number and spoke to them and they walked me through what I needed to do and helped me with a few other things, and told me to make a police report about the fraud. So I called the local authorities and they sent over an officer, he took down my story and asked me for the number that the guy was texting me from. He then gave me the report number, I went to my bank's branch and told them about it along left the police report number with them, and they told me that it could be 2 days until all the money that I was able to deposit back in and all the transactions go through to see what happens with my account, and to call the customer support and supply them with the police report number and that if any overdraft fees occur that they should drop them for me. What does suck is the little bit of money I did have in my account before this happened doesn't even exist! I definitely have learned from this and am very upset and heartbroken with myself for going along with this! I definitely do not believe in sugardaddies or that industry at all, and don't feel using online dating/friend meet up sites anymore. This guy is still occasionally messaging me and is upset with me.

Read full review of Skout
Update by lilshort
Dec 05, 2017 6:36 pm EST

Here are other pics he sent earlier today

View 0 more photos
Update by lilshort
Dec 05, 2017 6:35 pm EST

The picture with the green shirt is his Skout profile picture under the name John

View 0 more photos
Hide full review
ComplaintsBoard
R
1:36 am EST

Skout scam/ poser

There'sa man who pretending to be a US army.His name is Ray Lucas or Scott. He tried to ask money fot his plane ticket.He said heis currently somewhere in Turkey fora deployment but He is very tired sohewanna go homeright away but the US army will not shoulder his plane ticket. He said he needed moneu to pay his ticket so he can go home to San Diego California.I think he stole someone' s identity.

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
M
11:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout person

On skout for iPhone, met someone with profile name "jane lee" (Pic provided below). Ultimately we communicated on other platforms and they - unbeknownst to me - video taped me doing vulnerable graphic things. And then the extortion attempts, threats to ruin my life, post on social media and share to my friends and family. SKOUT should have flagged her and prevent her from being able to log on.

Read full review of Skout and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
A
A
ann conroy
, US
Jan 10, 2020 10:22 pm EST

i wont this person to stop sending text on hangout

ComplaintsBoard
Y
8:20 pm EST

Skout mi cuente de yonny cierra lo blokiaron

Solo kiero apelar la desicion de blokeo a mi cuenta de yonny cierra conectado con mi facebook fue una equivocasion xfavor desblokien mi cuenta de yonny cierra kiero continuar con mi cuenta todo fue accidentalmente gracias lamento este mal entendido nunka ubiera echo eso consientemente le prometo que ya no pasara eso todo fue accidentalmente me gusta mucho cer parte de esta comonidad de skout gracias espero que tome en cuenta mi peticion

Read full review of Skout
Update by Yonny cierra
Nov 24, 2017 8:23 pm EST

Somo deceo ke desblokien mi cuenta de skout

View 0 more photos
Hide full review

Skout Customer Reviews Overview

Skout is a social networking platform designed to help individuals connect and expand their social circles. The service primarily focuses on location-based networking and dating, allowing users to find and interact with people nearby. Skout offers features such as profile creation, chat functionalities, and the ability to "check-in" at various locations, facilitating meet-ups and social interactions. The platform is accessible through its website and mobile applications, catering to a diverse user base seeking social and relational connections.

Skout In-depth Review

In summary: Skout presents itself as a dynamic social networking and dating application that emphasizes user interaction and community engagement. It offers a range of features designed to help users meet new people and expand their social circles. While the app has a strong user base and various communication tools, there are areas where improvements could enhance the overall experience.

Overview of Skout: Skout is a social networking platform that doubles as a dating app, allowing users to connect with others based on location and interests. It's designed to foster friendships and potential romantic connections through a variety of interactive features.

User Experience and Interface: The user interface of Skout is fairly intuitive and easy to navigate. The design is modern and engaging, which encourages users to explore the app's features and connect with others.

Registration Process and Profile Setup: Signing up for Skout is a straightforward process. Users can create a profile with basic information and a photo. The profile setup allows for personalization, which can help in making connections that are more meaningful.

Features and Functionality: Skout offers several features such as "Shake to Chat," which connects users to others who are shaking their phones at the same time, and "Buzz," where users can post updates and photos. The "Meet Me" feature operates similarly to other swipe-based matching systems.

Safety and Security Measures: Skout takes the safety and security of its users seriously, with various measures in place to ensure a secure environment. Users can report and block others, and the app includes privacy settings to control who can view their profiles.

User Base and Demographics: Skout boasts a diverse user base, with millions of users worldwide. The app is popular among young adults looking to expand their social circles and meet new people.

Communication and Interaction: Users can communicate through instant messaging, photo sharing, and virtual gifts. The app also allows users to comment on each other's posts and updates, fostering a sense of community.

Quality of Matches and Friend Connections: The quality of matches on Skout can vary. Some users find meaningful connections, while others may encounter more superficial interactions. The app's emphasis on user interaction helps in building a network of friends and potential dates.

Mobile App Performance and Accessibility: The Skout mobile app is generally reliable and accessible on both iOS and Android platforms. It is optimized for mobile use, making it easy for users to stay connected on the go.

Customer Support and Service: Skout provides customer support through a help center and email. Response times can vary, but the support team is there to assist with any issues users may encounter.

Pricing and Subscription Options: While Skout is free to use, it offers a premium subscription that unlocks additional features. The pricing is competitive with other dating apps, and users can choose from various subscription lengths.

Unique Selling Points: Skout differentiates itself with features like "Shake to Chat," which adds an element of spontaneity to meeting new people. The app's focus on community and user interaction sets it apart from more traditional dating apps.

Community and Social Engagement: Skout has a strong sense of community, with users actively participating in discussions, sharing content, and attending in-app events. This engagement contributes to the overall social experience on the platform.

Success Stories and User Testimonials: There are numerous success stories and positive testimonials from users who have made lasting connections through Skout. These stories highlight the app's potential for fostering genuine relationships.

Areas for Improvement: Skout could improve by enhancing its matching algorithms to provide more tailored connections. Additionally, some users have reported issues with spam profiles, which could be addressed with stricter verification processes.

Final Verdict and Recommendations: Skout is a solid choice for those looking to expand their social network and meet new people. It offers a unique blend of social networking and dating, with a variety of features that encourage user interaction. While there is room for improvement, particularly in the areas of match quality and spam prevention, Skout remains a popular and engaging platform for making connections.

How to file a complaint about Skout?

Here is a guide on how to file a complaint against Skout on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Skout contacts

Website

www.skout.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Skout?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skout Customer Service. Initial Skout complaints should be directed to their team directly. You can find contact details for Skout above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Skout. Discuss the issues you have had with Skout and work with their customer service team to find a resolution.