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4.3 1257 Reviews

Skout Complaints Summary

9 Resolved
233 Unresolved
Our verdict: If considering services from Skout with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Skout reviews & complaints 243

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Newest Skout reviews & complaints

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D
6:41 pm EDT

Skout blocked account

There was this dude that sent me multiple unwanted DICK pics and he also told me to send a picture of my boobs. I tried messing with him by saying 'Will you give me money if I send one?' (I just told him this because I got tired of people on this app asking for nude photos). He said no, then I said 'Ok. Then no pics.' But then I also told him that I was just kidding. Then I sent a cropped photo of a man's boobs (it looked like actual woman's breasts). He obviously thought it was a woman's. Then I asked him 'if he wanted to see the photo with my face on it' so I can reveal that it was not me but a man. He said yes and I sent the actual photo. He then proceeded to tell me that the man was my father and that my father was gay. Which makes no sense at all so I told him that he was a [censor] and reported him.

But then when I tried to use the app the next day, my account was 'banned' because I broke their terms. I emailed support and they told me that I was banned because I was 'soliciting money for SEXual photos'.

If this [censor] read the whole thread, she would've known that I was messing around with this dude because he disrespected me by sending photos of his ugly [censor].

If I was really trying to solicit money, then I should've done this to more than one person. And why the [censor] would I report the man I tried to solicit money from? I know that they will see our conversation so I'll also be in trouble if I did that.

This dating app caused me a lot of trouble because now, I can't find the one actual guy who I was having a very very nice conversation with. Thank you very much for ruining that for me Skout.

Jesus [censor]ing Christ.

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A
2:55 am EDT

Skout blocked for too many login attempts

My account was recently for no reason other than I clicked the app and tried to log on That s it. You should be ashamed of yourselves for 1 letting people on there with suck pics as there profile pic and 2 how the [censor] can you block someone for login in ffs. Look this is not fair kinda stupid and immature for blocking someone who can't log in and not letting them log on again.

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R
Rebel fire ❤️ iron
, PH
Jun 23, 2019 10:43 am EDT

How can I get back my account? It's says many

H
H
hasn _1978
, US
Jan 19, 2023 6:06 am EST

I want accent Skout but not accept my verify face . already have mixed number and e.mail.how I deleted bolocked account..I don't know how delete my old and blocked account s plz halep .I want Skout account.

Thanks u

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D
9:28 pm EDT

Skout messages

My username is "L" my email is [protected]@gmail.com look I was messaging someone on hear. I sent the message and it looked like it didn't go through so I sent another and once again it looked like it didn't go through. So I sent one more then she got all three messages and then she blocked me. So needless to say I'm pissed off. It happened today on 04/22/2017 at 10:00pm the least you can do is tell hear there was a technical problem. Her username was Shelly. Before you say it's my Internet I have the fastest internet that I can get. So no it wasn't so fix my chat make this right its not the first time this has happened.

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D
7:45 am EDT

Skout unauthorized usage of my pictures and phone number-sexual abuse

Hello, I wrote you yesterday, but haven't got the response yet. Please, answer ASAP. Someone is using my photos and advertising me as an escort and sharing my phone number. I need you to take down the ad and send me the IP information because I am going to sue this person. I will be glad to hear from you soon.

I can't find the profile, because people keep sending me printscreens. And it might be deleted now. But I'll give you all the information I have, because I know who did it, please contact me, I'll send you all the info I have..

This incident happened on March 31. People started calling me at 17.30 Istanbul time.
I contacted skout, but they don't care much about this problem.

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N
9:30 pm EDT

Skout service

The app is a scam. Honeypot. All your conversations are screened and moderated so if you come close to exchanging pics or plan on meeting up after a successful decent conversation, your account gets banned and staff will extort you into paying for a premium membership if you want your account unlocked. DON'T FALL FOR IT. The proof is in email if you inquire about your ban. Report to Better Business Bureau

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A
A
Aaron__C
, US
May 29, 2017 11:39 am EDT

Thats not true so you obviously have no clue how it works because i have met several people off that app but the customer service is the worst of any compan ive dealt with sent 3 emails because cant access my account & still waiting for a response more than a day later but if you use this app do beware there are more fakes and scammers on here than real people thats for sure but a lot of cute asian girls

ComplaintsBoard
R
2:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout online dating

I was on Skout for a day, met nothing but women who did part time cam modeling, conveniently in sexy clothing, but they also had these links to these sites, which were nothing but cam sex sites. I was damn near extorted by a woman from there, who's been reported to the FBI. Skout, in my opinion, is just a wannabe sex site. I would like to see the people who are there for sex kicked off that site.

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B
2:58 am EST

Skout online dating service

Roughly estimating, of the messages I receive on Skout about one in three are from catfish and scammers. A lot of them claim that they're located in Independence Kansas. Also, most of the scammers have photos of beautiful women who clearly are in their early 20s to early 30s at best. Many of them want your Skype, Viber, Hangouts, WhatsApp and Mio IDs in their first contact with you.

Is Skout doing anything at all to protect its customers from these scammers? Why does Skout let so many frauds use Independence as their location?

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R
R
rebeldavid
, US
Feb 12, 2017 12:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Scott, I agree with you. Best thing to do is to STAY THE HELL OFF THAT SITE!

ComplaintsBoard
M
2:17 pm EDT

Skout abuse by skout

I have been the very unwilling recipient of abuse after abuse by men and women on there and MY ACCOUNT was banned. That site should be shut down there are people that prey on others and are awful. I will simply let someone call me names on there when I say I am not interested. It seems freedom of speech is violated on there. That site isn't for good honest people.

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rebeldavid
, US
Feb 13, 2017 11:33 am EST
Verified customer This comment was posted by a verified customer. Learn more

I agree. Shut it down and toss the owner in jail.

ComplaintsBoard
K
1:53 pm EDT

Skout My own account was banned

After arranging to meet someone who also uses skout, when i got to the prearranged mee site suddenly the person whom was by now communicatinv via sms sudden did not know who i was, what i was talking.about and even lied and said they were in a different state though the app clearly showed they were in the same place as i was.
They tried all sorts to explain they were elsewhere but ad a telco expert i could debunk anything they quotes. they had also tried to get me to percure an illegal substance.
i was left stranded and had to walk home at night because of this.
i had advised i was going to report them, i did not until the next day and as soon as i reported them my own account was banned. i have emailed the ceo with no reaponse after 4 days.
i want my account to be unbanned please as i have not violated any terms

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M
Memememeee
Orlando, Florida, US
Dec 16, 2020 3:51 am EST

Good luck.. they banned me
On SKOUT and then they hacked into
My personal info on meetMe and changed my password . When I went to make a new password it wanted me to verify my account with photo which I had already done about a month ago. When I attempted to do this it said I was lying and
not the same person. Just a dumb excuse. I do know they were into my privacy on iPhone though. My little brother (27) computer wiz, Caught it after
Much sleuthing. They are sister companies..:.amd also SHADY companies...

ComplaintsBoard
J
11:29 am EDT

Skout one guy from pakistan trying to blackmail me

One guy tried to blackmail me from Pakistan .he said I have copied your photo and I will put ur face with nude pics.he said if u f*****k me right now I will not do that. I said no to him.. And he said that now I will upload on Google. This is his identity.. I asked are u from Pakistan .he said then f****k Pakistan .still I have reported for that user on skout to prevent further crime like that.

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olafxd
, US
Aug 11, 2017 1:21 am EDT

try to connect with pakistan cyber crime authorities

ComplaintsBoard
R
2:10 pm EDT

Skout termination of my account / blocked account

I tried logging into my Skout account this morning (I am never online). Imagine my surprise when I saw that my email address was blocked!

I emailed support @ Skout, inquiring why my account was blocked, and the reply was as follows:

"We have reviewed your account and, according to our records, your account was deactivated due to inappropriate content."

I sent a reply email requesting a more specific answer as to what it is that I supposedly did that violated the rules.

Skout just replied that they do not disclose details of the violation with the users.

Excuse me, but I have a right to know what the violation was! You have unfairly blocked my account! I did not load naked photos on my profile. I was online yesterday for the first time in about 2 weeks! There could not have been a violation!

In fact, when I was online yesterday, someone sent me a message stating that I am a scammer, and he swore at me; so I blocked him! I was the victim!

I want Skout to provide me with legitimate evidence that I violated the app rules.

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T
That Bloke Called Brooksy
, US
Sep 25, 2020 8:56 am EDT

They done the same to me and kept my subscription money, My crime was I kicked an abusive and disruptive troll out of a live stream I was given bouncer responsibility for.
It appears this app favours trolls and phishing bots rather than paying users!

ComplaintsBoard
J
6:44 pm EDT

Skout lottery

Received a friend request from a supposed employee of Facebook. She told me Mark Zuckerberg had picked my name to receive a prize along with 20 other people. My pride was S950, 000 and all I had to do was verify personal info. The conversation died when I said I wanted to show this to a friend who worked in the Cyber Crimes Division of the F B I. No info was ever given by me.

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G
2:28 am EST

Skout uninstalled skout yet can see profile from other devices

i have uninstalled skout on my phone and yet i can see my profile from other devices... Also to specify dat my account is linked with my fb account and also i have used skout from my laptop... Plz help me as i am in mess and this can also result for hacking of my account or duplicate account..
P. S: i have attached d pic which displays my account . It is geetanjali in d center..

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V
10:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Skout - banned account

Skout banned my account because someone actually hacked my account and sent spam using my account to other Skout users. I see no way that this is my fault and I've appealed the ban to no avail. Skout simply informed me that it is their "policy" to ban users for "innappropriate content." As I said, I'm not at fault because somebody hacked my account. [protected]@gmail.com

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M
3:48 am EDT

Skout we did not send the money or gave any private details.

I received a letter from Skout Lottery stating we won $2, 800, 000.00 dollars. When my husband called the long distance number a man answered stating we were the winners, but we had to mail $490.00 to before we could receive our winnings. $490.00 was a processing fee for our winning certificate. We did not send the money or gave any private details.

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L
12:23 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Skout - temperorily suspension of account

Hi. I have purchased skout+ from google store and installed it to my galaxy tab2. Now my account [protected]@gmail.com has been deducted saying violation of their services. I am totally pissed off as ireally dont know what i did in the violation. How can they terminate my device without informing me. Wat is the guarantee that they wont hack my system...

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P
1:40 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Skout - I have not met anyone who was real.

I received emails from Skout POF. Women claimed to live close and wanted to meet. I know this scam! Then they will tell me to add them to yahoo messenger to chat but all they do is try to bait me to join other sites or to pay to watch them on a web cam site. I have not met any one who was real.

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X
8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout imposter/fake

Skout was a great app from the beginning until I seen someone using my pictures pretending to be me. I reported the page and pictures numerous of times and still nothing has been done about it. I even sent them emails and every time I get a response it's an automated message. I been waiting for at least 2months for a response from them but still nothing. I would like to know why they don't take this type of report serious and how long am I going to have to wait until they decide to do something about it. I just want my pictures taken down and the account deleted.

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L
Lamin Fatty
, US
May 26, 2023 5:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Skout blocked my account yesterday. I really love using skout and I have no idea why my account was blocked. I was chatting with an old friend for years then my account got logged out.

I hope skout reinstate my account

M
M
Michelle Chan
, US
May 31, 2016 6:00 am EDT

A guy named Calvin In we chat. He is threatening me to lend him money if not he will post my mobile number.
His mobile number is 9660 8317
Please blocked him all the website if possible.
He have my nudes photos too
He have made a fake id in skout which I never used.
My number is [protected]. Pls delete my profile in skout.

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A
12:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Skout - Blocking and ban users

After I got banned for no reason or explaining on the chat app Skout. I decide to look at the app permission and I found that skout breaking the privacy in extremely way. skout app reading SMS and Kmart. Reading phone calls and stats / identity. Reading thee see accounts. reading devices imei. Some one must stop this app and prevent breaking the privacy and...

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F
9:46 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skout ban

i would like to have my ban lifted as i didnt understand the terms n conditions .. blake, fiza.[protected]@hotmail.com

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E
elvis mcarthur
Bridgeton, US
Dec 06, 2014 1:29 pm EST

I was banned for no reason at all and wasn't told what the reason was for the violation I would like for my ban to be lifed assoon as possible I don't know if there is somebody else making complaint about me on skout which is false whoever the imposter is he or she need to be ban or caught in their scam I did no violation to this app whoever this imposter is they cant get through customer service because they don't have the pin code so they are going through your line please restore my application back to service and in the future please be aware of this imposter it have to be a female from skout or not on skout.

Skout Customer Reviews Overview

Skout is a social networking platform designed to help individuals connect and expand their social circles. The service primarily focuses on location-based networking and dating, allowing users to find and interact with people nearby. Skout offers features such as profile creation, chat functionalities, and the ability to "check-in" at various locations, facilitating meet-ups and social interactions. The platform is accessible through its website and mobile applications, catering to a diverse user base seeking social and relational connections.

Skout In-depth Review

In summary: Skout presents itself as a dynamic social networking and dating application that emphasizes user interaction and community engagement. It offers a range of features designed to help users meet new people and expand their social circles. While the app has a strong user base and various communication tools, there are areas where improvements could enhance the overall experience.

Overview of Skout: Skout is a social networking platform that doubles as a dating app, allowing users to connect with others based on location and interests. It's designed to foster friendships and potential romantic connections through a variety of interactive features.

User Experience and Interface: The user interface of Skout is fairly intuitive and easy to navigate. The design is modern and engaging, which encourages users to explore the app's features and connect with others.

Registration Process and Profile Setup: Signing up for Skout is a straightforward process. Users can create a profile with basic information and a photo. The profile setup allows for personalization, which can help in making connections that are more meaningful.

Features and Functionality: Skout offers several features such as "Shake to Chat," which connects users to others who are shaking their phones at the same time, and "Buzz," where users can post updates and photos. The "Meet Me" feature operates similarly to other swipe-based matching systems.

Safety and Security Measures: Skout takes the safety and security of its users seriously, with various measures in place to ensure a secure environment. Users can report and block others, and the app includes privacy settings to control who can view their profiles.

User Base and Demographics: Skout boasts a diverse user base, with millions of users worldwide. The app is popular among young adults looking to expand their social circles and meet new people.

Communication and Interaction: Users can communicate through instant messaging, photo sharing, and virtual gifts. The app also allows users to comment on each other's posts and updates, fostering a sense of community.

Quality of Matches and Friend Connections: The quality of matches on Skout can vary. Some users find meaningful connections, while others may encounter more superficial interactions. The app's emphasis on user interaction helps in building a network of friends and potential dates.

Mobile App Performance and Accessibility: The Skout mobile app is generally reliable and accessible on both iOS and Android platforms. It is optimized for mobile use, making it easy for users to stay connected on the go.

Customer Support and Service: Skout provides customer support through a help center and email. Response times can vary, but the support team is there to assist with any issues users may encounter.

Pricing and Subscription Options: While Skout is free to use, it offers a premium subscription that unlocks additional features. The pricing is competitive with other dating apps, and users can choose from various subscription lengths.

Unique Selling Points: Skout differentiates itself with features like "Shake to Chat," which adds an element of spontaneity to meeting new people. The app's focus on community and user interaction sets it apart from more traditional dating apps.

Community and Social Engagement: Skout has a strong sense of community, with users actively participating in discussions, sharing content, and attending in-app events. This engagement contributes to the overall social experience on the platform.

Success Stories and User Testimonials: There are numerous success stories and positive testimonials from users who have made lasting connections through Skout. These stories highlight the app's potential for fostering genuine relationships.

Areas for Improvement: Skout could improve by enhancing its matching algorithms to provide more tailored connections. Additionally, some users have reported issues with spam profiles, which could be addressed with stricter verification processes.

Final Verdict and Recommendations: Skout is a solid choice for those looking to expand their social network and meet new people. It offers a unique blend of social networking and dating, with a variety of features that encourage user interaction. While there is room for improvement, particularly in the areas of match quality and spam prevention, Skout remains a popular and engaging platform for making connections.

How to file a complaint about Skout?

Here is a guide on how to file a complaint against Skout on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skout Customer Service. Initial Skout complaints should be directed to their team directly. You can find contact details for Skout above.

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Use this comments board to leave complaints and reviews about Skout. Discuss the issues you have had with Skout and work with their customer service team to find a resolution.