Skout
reviews and complaints

What I do not like how Skout is handles people being terminated. When your acount is terminated they say to send a letter to [protected]@skout.com Ok, you send a letter then you get the following email from them.

Notice this has no Skout Logo on it.

Hi there!

We're sorry to hear you're having trouble with our application!

------
Is your device blocked?

We automatically ban users that display inappropriate behavior or
whose accounts contain copyrighted content. If you feel that you
didn't do anything wrong, you can appeal your ban here:
http://bit.ly/fBir1P

--------
If you want to delete your account and have the latest version of the
iPhone App.

1. Open the App.
2. Click on Settings.
3. Click on Deactivate Account.

If you are on the web or another mobile device, and want to delete
your account, go here: http://www.skout.com/faq/

Have a great day! :-)

Cheers,

Skout Support

When you click on the link you are brought to the following page.

Skout Account Deletion Appeal

Please fill out each of the fields below. If any field is marked "not applicable" or similarly for any reason, your appeal request will be denied. All fields must also provide accurate information or your appeal request will be denied. If your request is denied, you will not receive a reinstatement notification. Thank you.

--------------------------------------------------------------------------------
* Required

First Name: *

Last Name: *

Date of Birth: *

Street Address: *

City: *

State/Province: *

Zip Code: *

Country: *

Phone Number: *

(xxx) xxx-xxxx

Contact Email Address: *

Skout Username: *

Your username is the email address you used to register your Skout account.

Do you have a subscription? *

Yes
No

Join Date: *

Last Login Date: *

Device ID: *

To find your Device ID, connect your iPod or iPhone to your computer and open iTunes. Go to the summary tab of your device and clicked on "Serial Number." This will change it to say "Identifier." The code that follows is your Device ID. If you go to Edit, then select Copy, you will be able to paste the Device ID here. If you have an Android device, type "Android" in this box.

Why are you appealing? *

Other Comments: *

Powered by Google Docs

Report Abuse - Terms of Service - Additional Terms

The document is powered by Google Docs.

Does this violate Apple policy. On information and belief all applications on the iphone must have their own website. All applications that talk with consumers must not use a third party to send information back and forth to each other. Here Skout is using
Google Documents.

In the event you have used Google docs you are aware how easily it is to pass information back and forth to others. Once you fill out the form you never hear back from Skout. No where on the page does it not say that it is selling your information to a third party. You must fill out the form to chat on skout again is it really worth it? You decide for yourself.

kindest Regards,

Charles Pisano

I was going through my spam box, as I like to remove myself from ad lists I notice I'm getting a lot of e-mail from, to reduce the incoming amount of data coming into my inbox. I happened to notice some Skout thing, and I couldn't find anywhere in the e-mail. I logged into the site with my e-mail address and a password consisted of me randomly pressing keys, and it logged me in. I was shocked to find that a photo I had used to reply to a few craigslist ads was being used on this site, and a marginal amount of incorrect information including my age, and my location, though it did list the correct state I lived in. Keep in mind, I NEVER signed up for an account with this website, and had no clue what it was before today.

I contacted the support e-mail for the site, as there was no option to close my account AT ALL (most internet dating sites like these, or anything you can sign up for, has an option to close your account), and informed them of this, and threatened to pursue legal action. They removed the photo, but not the profile, which is whatever because it doesn't include any personal info about me.

Clearly there is some sort of advantage of people who work for their website, to snake/steal photos from people on craigslist, to create profiles to up their user count, like so many websites of this caliber use. It's pretty fishy that this site doesn't currently provide an option to close an account, plus I was never provided a password in the spam e-mails I received. I have no plans to pursue legal action, as the photo was removed, but I feel it's noteworthy enough to leave a complaint on here so that if other people notice the same thing happening, it can build up. I will be leaving an ad on craigslist next, informing their users of this issue.