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The good, the bad, and the ugly - discover what customers are saying about Skoda Fabia

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V
1:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skoda Fabia Engine defect

My car SKODA FABIA PETROL., less than five months old and run only 3100 Km was broken down on Haridwar-Delhi high way on 21 May 2009, with no petrol emission, while I was over-taking. I narrowly escaped an accident. The dealer (Sai Automobile, New Delhi) told me on the phone that Skoda Fabia petrol has this basic defect of heating up. I should wait for 2 hours for it to cool down and then drive back to Delhi. That means, they are selling the public cars with technical defect, which not only means financial loss but danger to life. The car suddenly loses its petrol emission while driving.
Mr. Sanghania of Sai Automobile has told me to deal with the company directly and gave me a telephone number and email of the regional office in Gurgaon [protected]). No body ever picks up this telephone. The local representative of SKODA, Mr. Agrawal wrote to me that the car stopped due to dirty petrol. What a ridiculous statement to hide the grave technical defect in the car!
The workshop of the dealer located in Noida ‘repaired’ the car on 23 May and gave me back on the 24. They used up nearly 10 litres of petrol from the car and also refused to give me in writing what was wrong and what they have done to the car. On the paper they gave me from the workshop, it is written: ‘Sublet Operation’. All these irregular practices are evidence by themselves that the SKODA company is trying to cover up something.
Main company in Aurangabad has not replied to my several faxes and registered letter sent more than a month ago.
The car heats up even after driving 10 Kilometers This is a KILLER CAR.
Buyer beware, Do not buy SKODA unless you want to commit suicide.
I want to bring to the attention of the GOVERNMENT OF INDIA, that such cheat companies should be thrown out of the country. They are here to cheat us and do not abide by the laws of the land by honouring Guarantee and responsibility of the product they are selling.

To the attention of all Skoda troubled people, please complain immediately at the following address:
Director General (Investigation & Registration)
MRTPC
Bikaner House Baracks
Shahjahan Road
New Delhi 110011
Telephone: [protected]
Fax: [protected]
Please write registered letters and send faxes.
Dr. (Mrs) Vinod Verma
[protected]@dataone.in
telephone: [protected]

Read full review of Skoda Fabia and 2 comments
Update by V. Vishal
Jul 31, 2009 1:10 pm EDT

TROUBLED SKODA CUSTMOMERS: PLEASE DO THE FOLLOWING:

To the attention of all Skoda troubled people, please complain immediately at the following address:
Director General (Investigation & Registration)
MRTPC
Bikaner House Baracks
Shahjahan Road
New Delhi 110011
Telephone: [protected]
Fax: [protected]
Please write registered letters and send faxes.
Dr. (Mrs) Vinod Verma
drvinodverma@dataone.in
telephone: [protected]

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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PRAVIN SHAMJI PALAN
, IN
Jun 03, 2016 8:28 am EDT

I myself PRAVIN SHAMJIBHAI PALAN purchased a car skoda fabia on 18-JUL-2011 INVOICE NO.R1/G/033 from gandhidham kutch gujarat and my car is only 1900 km used and got a problem in engine and my car is been taken by the service vehicle and no steps are been taken and i haven't got my car back and so there is kindly request to the skodaindia company to take steps on that and my e-mail add is param_palan@yahoo.in and contact no. [protected]

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PRAVIN SHAMJI PALAN
, IN
Aug 20, 2011 7:16 am EDT

UR CORRECT FABIA IS BAS CAR I ALSO HAVE ENGINE DEFECT

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G
6:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skoda Fabia Terrible Product and Service

I bought Skoda Fabia Elegance 1.4 MPI from Delhi Dealer M/s. Sai Automobiles
Just after 10 days on the road the Car has started giving trouble. Its Engine suddenly STOPS after a drive of 60-70 KMs on the middle of the road ( which is a very very dangerous thing ). Then it does not start immediately. It has to be pulled off the road and starts again only after 10-15 mins.

It was immediately the Dealer / Workshop in Dehradun ( since I stay in Rishikesh ). They could not make out anything even after consulting Aurangabad and Delhi .

The car was taken to the workshop of Sai Automobiles, Delhi, twice. They simply cleaned the fuel filter and assured that there wont be any problem now.

But sthe the Car is STOPPING in the middle of the road (Highway) four times. The driver of our Car just managed to avert a serious accident on the Highway.

I am sure that there is some serious Technical Defect in the said Car and it should be replaced immediately. This stalling of the engine can result in serious injuries to me and my family. But there is no Action from Skoda on this since the past Six. Neither they are refunding my money nor resolving the Problem.
Skoda Customer Service is Worst I have ever seen.

Gaurav

Read full review of Skoda Fabia and 3 comments
Update by Gaurav
May 18, 2009 5:38 am EDT

I had bought a Skoda Fabia Elegance 1.4 MPI from their Delhi Dealer M/s. Sai Automobiles on 09th May 2008.
Just after 10 days on the road the Car had started giving trouble. Its Engine suddenly STOPS after a drive of 60-70 KMs on the middle of the road ( which is a very very dangerous thing ). Then it does not start immediately. It has to be pulled off the road and starts again only after 10-15 mins.

It was immediately taken to Dealer / Workshop in Dehradun They could not make out anything even after consulting their Aurangabad and Delhi Offices.

The car was then taken to the workshop of Sai Automobiles, Delhi, twice. They simply cleaned the fuel filter and assured that there wont be any problem now.

Even after following up with Skoda Auto for the past one Year, still there is no solution to my problem. I have paid a huge amount of money to Skoda, and they are taking us for a ride. Skoda's Customer Service is the Worst I have ever come across, these people in Skoda should be publicaly hanged for cheating Customers

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Manishsingh
, IN
Aug 24, 2009 7:08 am EDT

Fahrenhiet automobiles are worst as they started from last 8-9 months, it take me month to book a car there in which they hide the skoda schemes, they itself said book a car next month to avoid giving schemes, then after booking they taken another one month and still not gave the car. Skoda dealers are worst and i think skoda company in india is of no use as they also not done anything in that. I want to do my bit to close such companies in our country.

Manish Singhal
Software Developer
[protected]

V
V
V. Vishal
, IN
Jul 31, 2009 12:26 pm EDT

My car SKODA FABIA PETROL., less than five months old and run only 3100 Km was broken down on Haridwar-Delhi high way on 21 May 2009, with no petrol emission, while I was over-taking. I narrowly escaped an accident. The dealer (Sai Automobile, New Delhi) told me on the phone that Skoda Fabia petrol has this basic defect of heating up. I should wait for 2 hours for it to cool down and then drive back to Delhi. That means, they are selling the public cars with technical defect, which not only means financial loss but danger to life. The car suddenly loses its petrol emission while driving.
Mr. Sanghania of Sai Automobile has told me to deal with the company directly and gave me a telephone number and email of the regional office in Gurgaon [protected]). No body ever picks up this telephone. The local representative of SKODA, Mr. Agrawal wrote to me that the car stopped due to dirty petrol. What a ridiculous statement to hide the grave technical defect in the car!
The workshop of the dealer located in Noida ‘repaired’ the car on 23 May and gave me back on the 24. They used up nearly 10 litres of petrol from the car and also refused to give me in writing what was wrong and what they have done to the car. On the paper they gave me from the workshop, it is written: ‘Sublet Operation’. All these irregular practices are evidence by themselves that the SKODA company is trying to cover up something.
Main company in Aurangabad has not replied to my several faxes and registered letter sent more than a month ago.
The car heats up even after driving 10 Kilometers This is a KILLER CAR.
Buyer beware, Do not buy SKODA unless you want to commit suicide.
I want to bring to the attention of the GOVERNMENT OF INDIA, that such cheat companies should be thrown out of the country. They are here to cheat us and do not abide by the laws of the land by honouring Guarantee and responsibility of the product they are selling.

To the attention of all Skoda troubled people, please complain immediately at the following address:
Director General (Investigation & Registration)
MRTPC
Bikaner House Baracks
Shahjahan Road
New Delhi 110011
Telephone: [protected]
Fax: [protected]
Please write registered letters and send faxes.
Dr. (Mrs) Vinod Verma
drvinodverma@dataone.in
telephone: [protected]

S
S
Satish
, IN
Jun 08, 2009 2:10 am EDT

I am complianing again & again about the same matter, but no one is replying me. what the service is this? what is benefit of buying these costly cars? who is responsible for this? If I knew this I would never purchased this company's car(Skoda Fabia). The car has not yet covered 10, 00 kms & has given me trouble 100 of times one month before i had sent my car to its dealer or servicing centre, as its engine was noising & heating up very early.And when i bought it from there after its repairing Its engine has heated & a loud sound came out of it & we were so scared. I am so disappointed with the same.
Kindly give attention to this matter otherwise...

ComplaintsBoard
K
6:20 am EDT

Skoda Fabia catalytic converter

The catalytic converter has gone at 19000 km. I'm, told this should not be the case and that VWGI should replace it for me. They don't want to know and only 50% of the part and none of the labour will be covered by the dealers. Skoda's customer care don't want to cooperate and are passing the book. They are useless and I hope nobody reading this is foolish enough to consider buying a skoda. Believe all those jokes you hear.

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aslam omar
, IN
Jan 29, 2011 8:08 am EST

i purchsd a skoda fabia 3 yrs bak...frm last 1 or 1 nd a half yearsa ...im experiencng a problem in gearbox...i use my car very rarely...bt wen it went 2 the servic stationdey r chrging rs 1.5 laks 2 change da gearbx...dey r nevr ready 2 repair any damn part of da car...skoda sukz...

R
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Ram A
, IN
Oct 30, 2012 12:04 am EDT

I completely agree with above stated views. I have Skoda fabia car 1.2 petrol & I service the car regularly. On my way to Pune, suddenly car broke down & abruptly stopped on Express Highway. With God's grace, there was nobody behind me racing @ 120KM/hr, else things may have gone bad for me & my family. There was no way but to pull the car to service station. Service engineer told me that petrol emission was stopped due to over heating. I barely driven the car for 25km and to hear that it was overheated was a big joke on me. In that helpless scenario on highway, I tried to start car couple to times but that resulted in another big problem. Starter motor burnt and I had to pay 30K to replace starter motor. SKODA fabia is white elephant with serious technical faults. SKODA should withdra Fabia rom the market. Car is full of technical glitches. I sincerely advise new buyers to think 10000 times before buying it..first of all dont even think to buy it. It is useless. NOW, car has another issue of CAT (failed catalytic converter)..JMD serive guys asked me to replace it OR car won't run..COST of CAT is Rs.60, 000/- ..I am looking like a fool :-(( ..Please Please dont buy fabia at all..it is most painful car in the market..I had Ford earlier which is way better..I will lodge complaint on address given above..till then lets pray for all FABIA owners. You can reach me on [protected], I would be glad to share my experience (nightmare)

V
V
V. Vishal
, IN
Jul 31, 2009 1:03 pm EDT

My car SKODA FABIA PETROL., less than five months old and run only 3100 Km was broken down on Haridwar-Delhi high way on 21 May 2009, with no petrol emission, while I was over-taking. I narrowly escaped an accident. The dealer (Sai Automobile, New Delhi) told me on the phone that Skoda Fabia petrol has this basic defect of heating up. I should wait for 2 hours for it to cool down and then drive back to Delhi. That means, they are selling the public cars with technical defect, which not only means financial loss but danger to life. The car suddenly loses its petrol emission while driving.
Mr. Sanghania of Sai Automobile has told me to deal with the company directly and gave me a telephone number and email of the regional office in Gurgaon [protected]). No body ever picks up this telephone. The local representative of SKODA, Mr. Agrawal wrote to me that the car stopped due to dirty petrol. What a ridiculous statement to hide the grave technical defect in the car!
The workshop of the dealer located in Noida ‘repaired’ the car on 23 May and gave me back on the 24. They used up nearly 10 litres of petrol from the car and also refused to give me in writing what was wrong and what they have done to the car. On the paper they gave me from the workshop, it is written: ‘Sublet Operation’. All these irregular practices are evidence by themselves that the SKODA company is trying to cover up something.
Main company in Aurangabad has not replied to my several faxes and registered letter sent more than a month ago.
The car heats up even after driving 10 Kilometers This is a KILLER CAR.
Buyer beware, Do not buy SKODA unless you want to commit suicide.
I want to bring to the attention of the GOVERNMENT OF INDIA, that such cheat companies should be thrown out of the country. They are here to cheat us and do not abide by the laws of the land by honouring Guarantee and responsibility of the product they are selling.

To the attention of all Skoda troubled people, please complain immediately at the following address:
Director General (Investigation & Registration)
MRTPC
Bikaner House Baracks
Shahjahan Road
New Delhi 110011
Telephone: [protected]
Fax: [protected]
Please write registered letters and send faxes.
Dr. (Mrs) Vinod Verma
drvinodverma@dataone.in
telephone: [protected]

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