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SkinMedica Customer Service Phone, Email, Contacts

SkinMedica
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www.skinmedica.com
www.skinmedica.com

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1.1 24 Reviews

How responsive is SkinMedica's customer service?

0 Resolved
14 Unresolved
Absolutely frustrating 🫠
It's quite possible that SkinMedica is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by SkinMedica's silence.
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SkinMedica reviews and complaints 24

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W
5:15 am EST

SkinMedica the miracle didn't happen

I wonder how this company is still in business after so many negative reviews about skin reaction. I won't be the first person who's gonna say that their products didn't work for me as well. I got an allergic reaction the next day after using their anti-age cream and my face was red. I was so scared and went to my doctor the same day just to calm down and to hear I will be ok.
Ladies, don't fall for their ads, don't buy anything from them for your own safety and beauty.

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L
11:32 am EST

SkinMedica vaniqa cream

I have been using the Vaniqa cream for years now. Did you change this formula? Now the area that I put the cream is so dry and flaking. Always looks red and the hair continues to grow. It does not seem to work any longer and my skin looks terrible. What happened? It no longer works and is completely drying. I have not changed how I used the product.

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R
4:30 am EDT

SkinMedica Bad product

I found many positive reviews about SkinMedica online and decided to try their products. Ordered a skin protection from them and it arrived in a timely manner, I was very impressed with the delivery.
Used the cream for about three days and noticed that there was something wrong with my skin. After I used the SkinMedica cream I felt I strange itching and later I noticed that some strange red spots started to appear on my skin.
So literally I had an allergic reaction to SkinMedica skin protection cream. There was no where written that their product may cause that kind of reaction. When I stopped using the cream my skin came back to normal.
I'm very disappointed.

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L
3:14 pm EST

SkinMedica Avoid this place at all costs

Horrible customer service. I have purchased a few of the creams and i liked them all except for the one for Redness which was recommended for my rosacea and it cost 75 dollars. My rosacea is so much worst, it really flared up and my face burned. When i sent the cream to skin Medica in NY more than hald full, they refuse to replace it with one of the creams i do like or to give me some type of reimbursement or anything whats so ever. now i'm out the money for the cream along with the shipping and packaging to send the cream to the company. JUST AWFUL! They should be so happy i'm not seeking compensation for how much worse my rosacea got from using their cream!

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Contact SkinMedica customer service

Phone numbers

+1 (866) 867-0110 +1 (855) 754-6700 More phone numbers

Website

www.skinmedica.com

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