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Skin Physics
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www.skinphysics.com.au
www.skinphysics.com.au

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5.0 2 Reviews

Skin Physics Complaints Summary

2 Resolved
0 Unresolved
Our verdict: With Skin Physics's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by Skin Physics and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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Skin Physics reviews & complaints 2

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7:30 pm EST
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Skin Physics Dragon's blood

I recently ordered some products for $144 from Skin Physics but have subsequently been sent another parcel and my credit card debited for $133 for products which I did not order and know nothing about.
When I contacted Skin Physics they said it is not possible that I was enrolled in their Beauty Club when I bought the first products and this meant I would receive replenishment parcels every few months. When I said I was not told about the beauty club and was not told any such information they said it was not possible I was not told and refuse to refund me.

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7:52 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Skin Physics Skin Physics

Skin Physics is a complete skincare system with a PHOTON device that pulses red LED light deep into the skin that stimulates, energizes, and rejuvenates the skin resulting in an overall improvement in the appearance of the skin.

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Is Skin Physics legit?

Our verdict: Skin Physics has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Skin Physics's position as a benchmark of trust and quality within its industry. Users and clients of Skin Physics can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Skin Physics earns 100% level of Trustworthiness

Perfect Trust Endorsement: Skin Physics achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Skin Physics. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Skin Physics resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Skinphysics.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Skin Physics have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Skinphysics.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Skinphysics.com.au regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Skin Physics.

However ComplaintsBoard has detected that:

  • The website belonging to Skin Physics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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www.skinphysics.com.au

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