Skin Physics reviews & complaints 2
Keywords
appearance deep energizes improvement photon device red led light rejuvenates skin skincare stimulates system beauty club credit card months order parcel products refund replenishmentNewest Skin Physics reviews & complaints
Dragon's blood
I recently ordered some products for $144 from Skin Physics but have subsequently been sent another parcel and my credit card debited for $133 for products which I did not order and know nothing about.
When I contacted Skin Physics they said it is not possible that I was enrolled in their Beauty Club when I bought the first products and this meant I would receive replenishment parcels every few months. When I said I was not told about the beauty club and was not told any such information they said it was not possible I was not told and refuse to refund me.
The complaint has been investigated and resolved to the customer's satisfaction.
Skin Physics
Skin Physics is a complete skincare system with a PHOTON device that pulses red LED light deep into the skin that stimulates, energizes, and rejuvenates the skin resulting in an overall improvement in the appearance of the skin.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Skin Physics legit?
Skin Physics earns 100% level of Trustworthiness
Perfect Trust Endorsement: Skin Physics achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Skin Physics. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Skin Physics resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Skinphysics.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Skin Physics have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Skinphysics.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Skinphysics.com.au regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Skin Physics.
However ComplaintsBoard has detected that:
- The website belonging to Skin Physics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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