Menu
Skechers USA Customer Service Phone, Email, Contacts

Skechers USA
reviews & complaints

www.skechers.com
www.skechers.com

Learn how the rating is calculated

1.6 349 Reviews

Skechers USA Complaints Summary

50 Resolved
293 Unresolved
Our verdict: With Skechers USA's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Claimed
Skechers USA has claimed their business profile
Get notifications about new complaints and reviews of Skechers USA. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

Skechers USA reviews & complaints 349

Filter reviews by rating
5
5 reviews
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest Skechers USA reviews & complaints

ComplaintsBoard
T
2:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA product quality

I ordered a pair of Skechers Women's Reggae Jamrock Toe Ring Sandal from amazon on June 4, 2018. They were delivered on June 6, 2018. I wore them for 3 weeks off and on, and one of the straps broke on the left sandal. I'm very disappointed in the quality of these sandals and would like a replacement pair or a refund. I paid $35.38 for these sandals. I only used them to walk in, no hiking. Very poor quality.

Read full review of Skechers USA
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA sketchers (my kinetic wedges sneakers)

Yes, I love Skechers and never had a problem. This is the first incident that I had where I bought Skechers shoes and they started coming apart these maybe an old pair but still were new due to the fact i just decided to wear them! Smh...It just started coming apart here is a picture. It was so embarrassing to be walking and your shoe of the Kinetic Wedge just was NOT a hard enough support... unreal.. I would like to be compensated for the pair of shoes I can not wear anymore. Ridiculous and I Love sketches shoes. Please return a new pair to me. Mailing address is:
P.O. Box 45
Santa Monica, CA 90406

Thank you very much.

Read full review of Skechers USA
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
9:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA sketchers tennis shoes

I wear sketchers because they come in 12 4e, and they use to wear well.
The past two years they have become a problem. They fall apart quickly after you get them wet. Through sweat, through a rain storm and surly don't wash them. The ones I have on now just like the last three pairs. Are coming apart from the soul and fabric. Purchased from Academy in Tomball Texas just like every pair for at least 5 yrs. les then a month of wear there coming apart. Every pair last less and less. Why ? You all can fix this if you know right. Some of my friends who have been wearing as long as me switched. They got normal feet. I stuck with this on going problem. But why.

Read full review of Skechers USA
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
F
9:48 am EDT

Skechers USA skechers flip flops (memory foam and relaxed fit)

I love my Skechers flip flops. I have 3 pairs, 2 memory foam and one relaxed fit, however, they have all started falling apart. I live on a boat and am disabled so I do not walk much. The memory foam ones tops are coming loose fron the sole causing the toe strap to come loose. The relaxed fit side strape are seperating from the sides. The bottome look new and hardly have any wear. I used to wear Sperry flip flops, however, they become very slippery in just a few monthe. I find that Skechers bottoms are great and non slip on my boat deck. Has there been a change in manufacturing ? My wife has 4 pairs of the slip on type shoe and no problems with them. I am a flip flop guy and am sad to have to throw or Gorilla glue my Skechers back together. I can supply pictures if you would like

Read full review of Skechers USA
Hide full review
ComplaintsBoard
G
6:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skechers USA skechers outlet - overland park, ks

I'm a repeat customer and have always bought my shoes at Sketchers. I visited your store this Saturday and purchased 4 pairs of shoes 2 at full price and 2 at half off, as per your promotion. I came back today, Monday 7/9, to buy a fifth pair of shoes, only to see one pair I bought Saturday 7/7 half off. The exact same pair. After waiting in line to see if there was any price adjustment or additional discount that I could receive, I was continually told no by your sales associate Cosby. She kept insisting that there was nothing she could do and that the pair of shoes, identical to the ones I paid full price for, we're probably a return or defective, that's why they were discounted. I am seriously considering buying my shoes somewhere else now. I literally bought them Saturday. It's a big kick in the [censored] seeing the same pair you just bought a day ago for full price at half off. Is there anything you could help me with?

Read full review of Skechers USA
Update by gunsmokeed
Jul 09, 2018 7:35 pm EDT

Problem resolved. Cosby took charge and helped me with my purchase. She even went out of her way to find me the right size shoes, as I had originally come in to the store to buy a 5th pair. It was because of her that my sour experience turned phenomenal. This is exactly the type of customer service that keeps me shopping at Skechers. Thank you Cosby!

Hide full review
ComplaintsBoard
H
1:15 pm EDT

Skechers USA style number :64809 code:blk

I purchased a pair of shoes in a sale in June 2017 and after 3 months of semi regular use, the inner sides ruptured!
Its such a waste of money to pay about 100$ for a pair of shoes that doesnt last 3 months in a good condition.
I contacted sketchers in America and they asked me to contact the office in the middle east where I got the shoes then emailed the middle east office and no response till now.
The pictures tell it all

Read full review of Skechers USA
View 0 more photos
Hide full review
ComplaintsBoard
V
6:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skechers USA You Walk -- 26-1 SN14950

I have purchased alot of go walk shoes while snowbirding in Florida but this last pair has me very disappointed. The shoe is appealing to the eye but when you go to put it on, the soft part of the back separated from the leather strap. I've tried a shoehorn but still doesn't work. The soft portion of the back not the bottom portion, folds down and then you have to try and unfold it! Lov Sketcher shoes!

Read full review of Skechers USA
Hide full review
ComplaintsBoard
N
3:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA skechers women's glitzy gal pink shoes

Hi. I recently approximately less than 2 months ago purchased sketchers womens glitzy gal pink shoes at a sketchers shoe store in universal studios city walk in California. I wore the shoes only occasionally and noted quickly after about one month the glitter pad coming off one shoe and then other shoe also started cracking and the glitter padding peeling off. I want to be clear that the glitter stones did not individually fall off, but rather the entire chunk of glitter pad sewn on is cracked and peeling off. I love the look, but am very disappointed as to how quickly the shoes have fallen apart and want to make the company aware of this. I don't know if all of these types of shoes fall apart and make me hesitant to purchase another one like it even though I love the look. Thank you for your time. My number is [protected] and email is [protected]@gmail.com. Nadia. Thank you in advance for your time!

Read full review of Skechers USA
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
3:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skechers USA 76550ew black

I've had these shoes for exactly one year and they fell apart. I work in a restaurant and I need good shoes so I spent extra money to buy these. The side completely "blew" out after one year of use. I will never buy these again. For $59.99 that I spent they should have lasted a lot longer. I have purchased Sketchers for my children and myself multiple times in the past and your shoes always stand the test of time. I am very disappointed in the way these work shoes held up. Or didn't hold up. The insoles went flat about two months of use. The side blew out after a year. For the price they should have lasted for at least a few years. I would hope that y'all will replace them free of charge. If not I will no longer purchase Yalls products in the future.

Read full review of Skechers USA
View 0 more photos
Hide full review
ComplaintsBoard
D
5:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA I am complaining about your shoe products.

I am distraught to say that I will no longer be buying shoes from this company ever again. I have always bought shoes from you guys and so have many of my family members. I recently bought some work shoes from you guys which said they were slip resistant. I then took them to work and slipped which caused me to get an injury on my leg. You guys are simply false advertising which I am very disappointed in. I trusted you guys and bought shoes that were supposed to keep me safe and instead did the opposite thing.

Read full review of Skechers USA
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
12:19 am EDT

Skechers USA this complaint is about a defective pair of skechers shoes that I purchased at leesburg, va 20176 on 13th may 2018.

1. Description of Product : Studio Comfort - Prem Black Size 6
2. Purchase value : USD37.79
3. Place of of Purchase: Skechers USA, Fort Evans Road, Leesburg, Va 20176
4. Date of purchase: 13th May 2018 (E-Code : ATWN1KTCGEOOSQ) - print not clear
5. Purpose : as a gift for my daughter who is in London.

Nature of complaint:
The shoes are 'biting' at the heels even with the use of socks and liners. This is uncomfortable, hurting and painful with the formation of sores. Could this be due to a design or manufacturing flaw where the rear of the shoe is too high resulting in 'biting' of heels.

We would be obliged for either a replacement of a similar pair or a full refund in lieu thereof.

If the replacement can be done at your London store, that'll be great.

Thank you.

Regards,

Read full review of Skechers USA
View 0 more photos
Hide full review
ComplaintsBoard
W
9:26 am EDT

Skechers USA walking shoes and doing all of this just tell them how dissatisfied I am

I paid $70 for my skechers and when I walk they make so much noise people turn and look. I dont have any of the information you ask for but I bought them at the BON_TON at the start of summer. I know writing this will do me no good but I wont buy your shoes any more. Linda Albright I am78 years old and I use shoes for walking my dog so if you stand by your shoes I hope that you will give me some satisfaction. [protected]@live.com

Read full review of Skechers USA
Hide full review
ComplaintsBoard
R
3:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA skechers s-lights

I am writing in with a complaint about a pair sneakers I purchased for my 3 years old daughter. She wears a size10 1/2 I got them home the ties on them are made so tight that I had to bring them back for a bigger size. Her feet couldn't fit in them.

After all the annoyance of these lighted sneakers the light on the right sneaker stopped working in 2 days. The lights are what made her want them. Please inform me if there's s way to get the lights to work. I can be reached by email [protected]@aol.com
My husband me addr 22 Wentworth Street. Dorchester Ma 02124

Read full review of Skechers USA
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
4:06 pm EDT

Skechers USA customer service

In my mind cannot understand why an employee would get talked on the sales floor. This young thin Hispanic girl was basically getting scolded on the sales floor by a short Caucasian lady with short blond hair. I was trying to get work shoes that day but opted to go elsewhere after that. You need to hire nice attentive people who care about the customers

Read full review of Skechers USA
Hide full review
ComplaintsBoard
M
1:35 pm EDT

Skechers USA my two pair of skechers which are not even a year old!!!

To whom it may concern,

Hello,

I am writing in reference to two pair of sneakers that I have from Skechers. Both pair have torn in the back where the heel area is at the back of the foot and have cost me to get serious blisters. I purchased both these pairs of speakers with in a year and a half. I feel this is uncalled for when you or buying a brand name sneaker. One pair of sketchers was the memory foam sketchers sneakers and the other pair was the sports style sneaker. Both pair have a lot of tread on the bottom yet and the outside of them still look brand new but because of the tear in the back I can't wear them anymore because I will continue to get blisters. Please see the enclosed photos.

As you can see from the photos the sneakers still are in excellent shape looking brand new and you can see the tear in the one shoe which is like in both pair and also the back of my foot. The sport pair I was wearing were going on a long walk over in a mile and this is what happened to the cloth.

I have worn sketchers for many many years and never had any problems like this before.

I hope to be hearing from someone. Please contact me by emailing me at [protected]@aol.com or
Contact me by mail:

Mary L Levan

816 N. 25th Street

Apt A

Reading, PA. 19606

Sincerely,

Mary Levan

Read full review of Skechers USA
View 0 more photos
Hide full review
ComplaintsBoard
K
2:22 am EDT

Skechers USA skechers shoe

Skechers usa, inc.
Customer service 228 manhattan beach blvd.
Manhattan beach, ca 90266
Usa

Greeting,
I am sending this e-mail on behave to complain about the products and inhuman treatment of one of your sketchers store. even though in the past I would not wear but skechers shoes, I am no longer a loyal customer to skechers products or the corporation in general, instead, I am an extremely unhappy customer who experienced a hostile customer service and inhuman treatment from one of the skechers stores located in alexandria-egypt at one of the malls, city center shopping mall (alexandria cairo desert road | alexandria, alexandria 11432, egypt), phone number of this skechers store is +2 [protected], and website is http://www.citycentrealexandria.com/shopping/sportswear-good/skechers

I bought a sketchers shoe from the store listed above, and after I went home, I looked at the new shoe to discover a cut in the inner part of the shoe, my happy smile turned into frown, which impacted the overall experience of buying this new sketchers shoe. when I went back to the store asking to exchange it, I was rejected, mistreated, and turned away empty handed by the general manager of this store.
I am writing to you today to ask resolving this issue and ask you to please provide guidance to whom might be able to help me resolving this issue, as I have paid so much money for something that I did not use.
Please be advised that this e-mail was not the first e-mail (complaint) and will not be the last. additionally. I would like to note that I am keeping a track-records of all the e-mails that were sent before, including this e-mail, and will keep on complaining untill this issue is resolved.in addition, I do not mind after all to draft a powerpoint presentation with all these records and mails I have to mr. robert greenberg, skechers chief executive officer.

Thank you in advance for your time and consideration.

Unhappy customer,
K

Read full review of Skechers USA
Hide full review
ComplaintsBoard
A
7:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skechers USA the representatives at store 670 service sucks.

I shop there often and they are very unfriendly and not helpful at all. Example, my husband and I are standing in line and the sales girl adked us if the customer in wrong place to stand in wad before us. Then another sales rep wanted me to puy my information on a tablet and not use the register? What's up with customer service? Did it go out the window?

Read full review of Skechers USA
Hide full review
ComplaintsBoard
C
12:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skechers USA something wrong with the left sandal.

Attn: Customer Service,

I need to have the left sandal replaced, I just purchased these and have been trying to get used to them, I bought them for a getaway in Nashville next week and the left sandal keeps twisting and making my heel fall off of the edge. I have attached a pdf of my Amazon receipt.
I can not return them to Amazon because I have been trying to get used to them and walked outside with them.

I love skechers and own many pairs and I love these but need a new left sandal. Please help!

Please advise,

Carol Cross

I can be reached at [protected]@gmail.com
or [protected]

Read full review of Skechers USA
View 0 more photos
Resolved

Please remove this complaint I thought I was contacting skechers directly

Hide full review
ComplaintsBoard
J
9:44 am EDT

Skechers USA gowalk max

I am a huge fan of your shoes. A young customer service "kid" at Academy Sports (Sherwood AR) had me try them years ago (the first GoWalks) and I bought two pairs that day. I then endorsed them to everyone. I've never had a complaint. Until now.

I went to get another pair of GoWalk4, because my current pair had "sprung." I saw GoWalk Max and based on history and trust, I purchased them. From purchase, I thought, "these don't feel same as previous versions." The first day, I began developing shin splits. I gave them a week, or so, and it got worse. I switched back to an older pair, and shins are fine. (I walk minimum of 3 miles each morning.)

Best I can figure, I've had at least 12 pairs of Sketchers of various styles.

I don't want a refund. In fact, I'd be happy with a pair GoWalk 4. Is it possible to return to Academy Sports after a month?

Thank you,

John Uzzell

Read full review of Skechers USA
View 0 more photos
Hide full review
ComplaintsBoard
R
8:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Skechers USA has left an official reply on this complaint.

Skechers USA grey shoes, sn54056, color code ccbk

Size 8.5. I really love these shoes but they started falling apart within a month of owning them. One of the black "pillars" came out of one shoe making them feel awkward to walk on. On that same shoe the stitching at the top of the tow started unraveling a couple of days earlier. I paid 69.99 plus tax for them and was really happy with the cushioning they gave me, unfortunately that didn't last!

Read full review of Skechers USA
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Skechers USA Customer Reviews Overview

Skechers USA is a global footwear company offering a wide variety of shoes for men, women, and children. Their product line includes casual, athletic, and work footwear. Skechers also provides a selection of apparel and accessories. The brand is known for its diverse range of styles and sizes, catering to different preferences and needs. Customers can purchase Skechers products through their website, retail stores, and various third-party outlets. The company emphasizes comfort and innovation in its shoe designs.

Skechers USA In-depth Review

In summary, Skechers USA is a brand that offers a wide range of footwear options catering to different needs and preferences. Their products are known for their comfort and durability, and the company has a strong market presence. While prices may be higher compared to some competitors, the quality and technology integrated into their shoes often justify the cost. The website is user-friendly, and customer service is generally reliable. Skechers also shows a commitment to social responsibility and innovation. Overall, the shopping experience with Skechers is positive, with room for improvement in areas like sustainability and technological advancements.

Company Overview

  1. History and Background: Skechers started in 1992 and has grown to become one of the largest footwear brands in the United States.
  2. Market Presence and Brand Reputation: They are known globally, with a reputation for comfortable and stylish shoes suitable for various lifestyles.

Product Range

  1. Variety of Styles: Skechers offers casual, sports, and workwear shoes, catering to a broad audience.
  2. Availability of Sizes and Widths: They provide a range of sizes and widths, accommodating many foot shapes and sizes.
  3. Special Collections: Collections like Memory Foam and Vegan Shoes address specific customer needs and preferences.

Product Quality and Durability

  1. Material Quality: Skechers uses quality materials that contribute to the durability of their footwear.
  2. Construction and Longevity: Shoes are well-constructed and often last a long time with proper care.
  3. Comfort and Support: Known for comfort, many customers choose Skechers for their supportive footwear.

Pricing and Value for Money

  1. Price Range Comparison with Competitors: Prices are competitive, and many find the value for money to be satisfactory.
  2. Seasonal Sales and Discounts: Regular sales and discounts make their products more accessible.
  3. Loyalty Programs and Rewards: Skechers offers loyalty programs that provide additional value to repeat customers.

Website Usability

  1. Navigation and Layout: The website is easy to navigate with a clear layout.
  2. Product Search and Filters: Searching for products is straightforward, with useful filters to narrow down choices.
  3. Mobile Responsiveness: The site is mobile-friendly, allowing for convenient shopping on various devices.

Customer Service

  1. Support Channels: Skechers offers support through phone, email, and chat.
  2. Responsiveness and Helpfulness: Customer service is generally responsive and helpful in resolving issues.
  3. Return and Exchange Policies: They have clear return and exchange policies, which are customer-friendly.

Shipping and Delivery

  1. Shipping Options and Costs: Multiple shipping options are available, with costs varying depending on the service chosen.
  2. Packaging Quality: Products are well-packaged, ensuring they arrive in good condition.
  3. Delivery Timeliness: Delivery is typically timely, with occasional delays during peak seasons.

Customer Reviews and Testimonials

  1. Overall Satisfaction Ratings: Customer satisfaction ratings are generally high for Skechers products.
  2. Common Praises and Complaints: Comfort and style are often praised, while some note issues with sizing or durability.
  3. Reliability of User Reviews: User reviews on their website appear to be genuine and reliable.

Social Responsibility and Sustainability

  1. Environmental Initiatives: Skechers is taking steps towards sustainability, though more progress can be made.
  2. Ethical Labor Practices: The company is committed to ethical labor practices in its manufacturing processes.
  3. Community Involvement: Skechers engages in community involvement through various charitable activities.

Innovation and Technology

  1. Use of Advanced Materials and Designs: They incorporate advanced materials in their shoes for better performance and comfort.
  2. Technological Integration in Products: Some lines feature smart technology, though this is an area for potential growth.
  3. Research and Development Efforts: Skechers invests in R&D to improve their product offerings continually.

Brand Collaborations and Partnerships

  1. Limited Edition Releases: They occasionally release limited edition shoes, which are well-received by customers.
  2. Celebrity Endorsements and Collaborations: Skechers has partnerships with celebrities that help boost their brand appeal.
  3. Strategic Business Partnerships: The company engages in strategic partnerships to expand its market reach.

Overall Shopping Experience

  1. In-Store vs. Online Shopping: Both in-store and online shopping experiences are user-friendly, with each having its advantages.
  2. Loyalty and Referral Programs: These programs enhance the overall shopping experience by rewarding customers.
  3. Accessibility for People with Disabilities: Skechers makes efforts to ensure their stores and website are accessible to all customers.

Future Outlook

  1. Upcoming Product Launches: The brand frequently introduces new products, keeping their offerings fresh.
  2. Expansion Plans: Skechers continues to expand its global presence.
  3. Industry Trends and Adaptation: The company stays abreast of industry trends and adapts its strategies accordingly.

Final Verdict

  1. Summary of Pros and Cons: Pros include a wide range of styles, comfort, and durability. Cons may include higher prices and the need for more sustainable practices.
  2. Recommendations for Specific Needs: Skechers is recommended for those seeking comfortable everyday wear, athletes, and professionals who require supportive work footwear.
  3. Overall Rating: Skechers receives a positive overall rating for its comprehensive product range, quality, and customer service.
How to file a complaint about Skechers USA?

Here is a comprehensive guide on how to file a complaint against Skechers USA on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Skechers USA in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Skechers USA. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Skechers USA on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Skechers USA customer service

Phone numbers

1800 875 275 8800 700 0507 More phone numbers

Website

www.skechers.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Skechers USA?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skechers USA Customer Service. Initial Skechers USA complaints should be directed to their team directly. You can find contact details for Skechers USA above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Skechers USA. Discuss the issues you have had with Skechers USA and work with their customer service team to find a resolution.