Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Sizzling Pubs

Posted:    

failure to ressolve complaint

Complaint Rating:  100 % with 2 votes
100% 2
5
Contact information:
potters wheel
Bradwell Lane, Porthill, Newcastle-under-Lyme, ST5 8PS
stoke on trent, England, Staffordshire
United Kingdom
Phone: 01782 624324
sizzlingpubs.co.uk
i ordered the indian combo which consisted of, tandoori chicken, chicken tikka, rice, onion bahji, somosa, nan bread, shesh kebab, i was unable to hardly any of my meal due to how hot n spicy it was the whole meal was as if chilli powder had been poured all over it, now im not shy to a hot curry however it was totally overpowered and everything tasted the same, i complained to the acting manger Donna to advise i had tasted a piece of everything and the whole meal was inedible and requested a refund or food vouchers she advised me that this wouldn't be possible due to the meal not being prepared on the premises that it just comes in a pack !!! the pub boast of its local quality food i believed that it was all made by the kitchen staff however even if its not they still sell the product and should be responsible for them, we were very regular customers to this establishment however after this we will take our business else where, what happened to the customer always being right
Complaint comments Comments (3)    Updated: Complaint country United Kingdom Complaint category Food

Comments

Sort by: Date | Rating
N  8th of Sep, 2011 by    0 Votes
I THINK THERE'S A CLUE IN THERE SOMEWHERE!!!
INDIAN COMBO!!! SPICEY FOOD THEN!!!
DERRRRRR
N  25th of Oct, 2011 by    0 Votes
when you walk into the bar and the staff are like sheep they disappear when you get there (Leeds)
N  25th of Oct, 2011 by    0 Votes
The Vesper Gate has no atmosphere no beer mats, tables not cleared away unless the customers do it, and its not very often you see the person in charge it is a place i would not class as a local public house.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Sizzling Pubs Logo Sizzling Pubs
Customer Care Service
27 Fleet Street
Birmingham
England, West Midlands
United Kingdom - B31JP
+44 127 589 2014
View Full Information
Contact Us
bdomains.com
     

Reply to

Send