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sitting arrangement and stained suitcase suitcase when received / luggage and staff negligence on not considering family travel arrangement and changed without our knowledge

1 United States

WE boarded a flight from Abu dhabi to Manchester flight number EY 21 without our knowledge our seats were splitted my wife was given 25A and my seat number was 22G, the other issue is my suitcase for the third time running I have to complain though the complaint is not a damaged suitcase but it was stained with oil it is very badly stained 33% of my suitcase is ruined.

  • Updated by Rajni Somaiy, May 17, 2018

    My booking reference SNDPOS AND SNDCJE if this would assist to track our details.
    many thanks

May 17, 2018

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