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4.5 125 Reviews

SitterCity Complaints Summary

8 Resolved
13 Unresolved
Our verdict: Engaging with SitterCity, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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12:02 pm EST
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SitterCity Not enough jobs

I have been a job-seeker at Sittercity twice. The first time I listed my babysitting/nannying profile for a while but closed it due to lack of real job openings. I ended up joining Care.com instead and found jobs right away. I am still on Care.com but out of curiosity, decided to re-open my Sittercity account a few weeks ago to broaden my chances for short-term/part-time work while I go to school; and with the hopes that this site had garnered more popularity. Well, it is the same situation as before-there are hardly any jobs available, especially compared to the previously mentioned site. The jobs that are posted (at least in my geographical area) are repetitive and the daily emails sent to me containing such jobs are the same-they email you the same positions almost everyday. Each day I log on, and with the exception of maybe one or two new positions added every week, it seems as though there aren't that many parents seeking caregivers on Sittercity. I am disappointed yet again not only in the lack of available opportunities, but also with how NOT user-friendly their website is. I had an issue with one aspect of my background check as well and it was difficult trying to find a customer service contact. I finally emailed (seems to be the only choice) customer service and although their response was prompt, it was very short, and impersonal. I feel as though they market their services to both care-seekers and care-givers very well, yet once you've joined, they pretty much leave you on your own with not much support if you should require it. I just closed my account for last time, and there wasn't even an option to leave a personal comment as for the reason why-I guess they don't really care what people think about them? Not sure. I will stick to Care.com only from now on.

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11:09 am EDT
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SitterCity Untrustworthy Background Check

I just received word that my sitter city account was terminated due to the background check. I am a certified school teacher, who has passed numerous background checks far more extensive than what sitter city provides. Plus, I worked for a prominent temporary Nanny service in TX from [protected] without any problems. This is rubbish. What a waste of time and money. I have not had any issues with care.com though. I am not going to try to remedy this problem with Sitter city either, as I bet it would just be more of a time-waster. I advise not using this website. It is a comfort to see that I am not the only one that has been through this. I just hope that my ssn & credit card info will be safe. Be careful when dealing with this company. I really am offended by how I was just treated after spending approximately $35 for the full background check. Be careful!

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1:26 pm EDT
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SitterCity Reviews

I'm a Sitter City nanny. Caregivers are not treated fairly and also get scammed out of money. Parents can leave a review and the only thing we can do is respond to the review. If the review is bad because a parent is mentally ill and thinks the world is out to get them then by the time we find out its to late. then we contact Sittercity asking to remove the review and they say they cant . I myself have spent over $130.00 on that site for back ground check and to be on the top of the list . If a parent can post a review I think especially if we are paying for the service to be able to warn other potential care givers of unstable families and parents.

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Update by Sandy101
May 19, 2013 1:29 pm EDT

I agree we make the site what it is by signing up to use it. Parents pay but so do we if we want back ground checks or to be on top of caregivers. If it wasn't for the people offering their service thru the site it wouldn't exists.

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2:12 pm EDT
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SitterCity charges

The information posted was not straightforward. I just realized I have been charged $35.00 a month for 7 months for something I did not use -- believed that there was a one time $35 fee for 30 day period. NOT auto-renewing. Wish I had checked my credit card statement more thoroughly, because that is a lot of money!

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epjose
, US
Jan 14, 2017 6:34 am EST
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Same here 7 months billed for $35. Signed in for 1 month. No email or anything. Should have reviewed credit card carefully. Makes you wonder why they don't send emails, Simply because, hopefully you forget and don't review your credit card. Very deceptive.

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Reviewer99
, US
Dec 31, 2016 3:11 am EST
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The same thing happened to me. I terminated my account on the phone but they did not confirm via email so I have no proof of it. They have continued to bill my credit card even though I terminated my account. There should be a class action lawsuit.

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Aethelrod
New York, US
Nov 20, 2013 10:13 am EST

They engage in deceptive marketing. I also signed up for a one-time, one month trial membership at a discounted price. The company does not send email receipts when they automatically renew membership each month (and auto-renew is the default), not even on their internal message system.

On top of that, when I was using the service I had several people set up interviews with me and then not show up, later saying they "forgot."

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6:11 pm EST
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SitterCity ACCOUNT TERMINATED

my account was TERMINATED! First they sent me an e-mail stating that my background check was about to expire ( WHICH IS NOT REQUIRED ON THIS SITE) Then I went to sign into sittercity.com and they stated that my account was TERMINATED due to inaccurate information! 6 MONTHS AGO IT WAS FINE I HAVE NEVER HAD A CRIMINAL RECORD AND YET THEY SAY THAT MY INFORMATION DOESNT MATCH MY SOICIAL! HOW CAN THEY SAY THAT WHEN THE INFO HASNT CHANGED! WHAT KIND OF COMPANY ARE THEY USING TO COME UP WITH FALSE INFORMATION?

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4:29 pm EST
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SitterCity - scam

I went to this website thinking it would be an easy way to find a job. They offered a background check for 9.99 so I stupidly took the offer. The 'results' said that I didn't even exist and never actually finished processing and were never even made available on my profile. I contacted customer service several times for a refund but they said that it had...

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5:19 pm EST
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SitterCity SCAM

Re: WAITING FOR WESTERN UNION DETAILS...
Mon, February 1, 2010 12:37:45 PM
From: May Rein
Add to Contacts
To: >
________________________________________
Ok, its not a problem ok...so pls get back to me as soon as you are back from Bank
Thanks

--- On Mon, 2/1/10, Jackie wrote:

From: jackie
Subject: Re: WAITING FOR WESTERN UNION DETAILS...
To:
Date: Monday, February 1, 2010, 4:48 PM
No problem. I will deposit the check to the bank now and if ever I can cash out the money... I'll go directly to theWestern Union and give you the details. But if ever the check will be cash out after 2 days... I can go to Western Union after 2 days. Thank you so much for the immediate reply Tim.

________________________________________
From: May Rein
To: jackie
Sent: Mon, February 1, 2010 11:34:46 AM
Subject: WAITING FOR WESTERN UNION DETAILS...
Ho thanks so much i really appreciate your care...All you need to do is for you take the check the to the bank now and deposit it, , or they will cash it for you immediately or it may take one or 2days, that is the Bank Procedure, So i will be waiting for western union details today as soon as you are back from western union...
Best Regard
--- On Mon, 2/1/10, jackie wrote:

From: jackie
Subject: Re: YOU ARE UNABLE TO SIGN FOR IT!
To: "May Rein"
Date: Monday, February 1, 2010, 3:21 PM
Hello Tim!

I just received the envelope from UPS and I just want to ask, if I'll bring this check to the bank, will they automatically cash it out? For some checks will take 2 to 3 days before we can cash it out. I'll wait for your reply.

________________________________________
From: May Rein
To: jackie
Sent: Sat, January 30, 2010 1:38:13 PM
Subject: YOU ARE UNABLE TO SIGN FOR IT!
Thanks so much i just check the tracking here too and i found out that the package have been reschdule till Monday cux you are unable to sing for it...i guess you will be able to get that on Monday morning, am so happy to let you know that Am so happy for your consistences, yeah the apartment is closer to you by the way cux my agent will get me a place closer, that is not a problem ok...just relax ok..also i want to know maybe you ve gotten the store to buy the tolietres and necessary things needed, See the details of the fist delivery below:

Your Tracking Information

Status: EXCEPTION
Last Scan: 1/30/2010 10:28:00 AM THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE MASPETH, NY US
MASPETH, NY US
Carrier: UPS
Service: NEXT DAY AIR
Expected: 2/1/2010
UPS Tracking Number: 1Z906AY94498790372

--- On Sat, 1/30/10, jackie > wrote:

From: jackie
Subject: Re: PAYMENT DELIVERS TODAY...PLS GET BACK TO ME ASAP...
To: "May Rein"
Date: Saturday, January 30, 2010, 5:11 PM
Tim, I've just received your e-mail and as I've checked outside the apartment, the UPS has just left an InfoNotice letter posted outside the apartment. They didn't even get inside the building and just left the notice that they will be back by Monday before 10:30 A.M. so I'll just wait by then this Monday. By the way if you don't mind Tim, may I know where would be the address of your apartment here in New York so I have the idea to where I'll be working?

________________________________________
From: May Rein
To: jackie
Sent: Sat, January 30, 2010 7:36:31 AM
Subject: PAYMENT DELIVERS TODAY...PLS GET BACK TO ME ASAP...
Hello Jackie,
I tracked the check package now and it shows it will be delivering to you by today, UPS is the courier. here's the tracking number :1Z906AY94498790372, I want you to go ahead and deduct the money accrues to you from the check which is your deposit for the house help position, I want you to deduct $700 as your deposit and $150 for the shopping of toiletries and send the remaining to our Travel agent by today so that he can get us a flight ticketI guess you have his information with the check seent to you... So kindly get the money sent ASAP cos the arrival date depends on how sooner you can get the transaction done...

Here's my travel agent Info below, kindly get the funds sent to him viawestern union money transfer in cash only as thats what he said he accepts as form of payment for urgent service

Name: Denise Henderson
Address:141 south state street
City:Randolph
State:NJ
Zipcode: 07869

ALSO MAKE SURE YOU DEDUCTED ALL WESTERN UNION CHARGES FROM MY MONEY...
YOU WILL GET BACK TO ME WITH THE FOLLOWING:
1.M.T.C.N number(10digit) gieven to you by wetsern union
2.Total amount sent, after the deduction of every charges
3.Send the money in minute at western union
Kindly get back to me as soon as you've get this done. Hope to meet you in person
Thanks

--- On Thu, 1/28/10, jackie wrote:

From: jackie
Subject: Re: reply: Housekeeper from sittercity
To: "May Rein"
Date: Thursday, January 28, 2010, 1:56 AM
Hello Tim,

I've just got your e-mail and yes I'll accept the offer. I'll just wait for all your instructions and I'll be willing to do it. You can trust on me and I'll just do what I have to do. Here are the information you've asked:

Name to be on Check... Jackie
Address... address given
City... given
State... NY
Zip code... given
Phone number... given

Did you accept my offer? Yes

________________________________________
From: May Rein
To: jackie
Sent: Wed, January 27, 2010 5:43:05 PM
Subject: Re: reply: Housekeeper from sittercity

Am sorry for responding late to your mail, I have been out internet for some days.Am Tim and My wife's name is Rein, she's 5 months pregnant and this is her first baby. We are relocating to the City from The Scotland, I will be coming to there to work on contract basis with United States Environmental Protection Agency on a private research work So i need someone who could help me take care of house by doing some house work while am off to work.Someone that will also help in running some errands. I will be offering you $20/hr, i will be needing your services from for three hours at any suitable time of yours, Mondays through Fridays.. I believe you are fit for this position in as much you will prove yourself to be a reliable and good person, We have a financier that is based in the states and he will be handling the payment and some other expenses, so he will be the one that will be taking care of your the payment, I will instruct him to pay for the
first two weeks before my arrival so as to secure your service, actually i should have paid for more weeks but i will extend the payment if am satisfy with your service after the two weeks.
My financier will be making out a check to you before my arrival, you will be receiving a check of $3, 950 out which you will deducting your pay for the first two weeks and you will be using the remaining to buy foodstuffs and othe things needed in the house, you will getting this foodstuff on the day of our arrival which is 5th OF FEB. Actually all flights from the United Kingdom arrives at nights so you will be getting the foodstuff in the morning and making all other preparations. I will also instruct my Travel agent to mail the keys of the apartment to you so that you can do all other necessary preparations before we arrive, I will also email you the shopping list. You have to get all this shopping before our arrival so that we wont have to start running around when we arrive, So my financier would be needing the following Information to make out the check
Name to be on Check...
Address...
City...
State...
Zip code...
Phone number...
Did you accept my offer?

All i need from you is total honesty and sincerity. I know you will be committed to the work, You will also have a nice period of working with my wife. I will be waiting to hear from you
Thanks

--- On Wed, 1/27/10, jackie wrote:

> From: jackie
> Subject: reply: Housekeeper from sittercity
> To: [protected]@yahoo.com
> Date: Wednesday, January 27, 2010, 2:45 PM
>
> Good day!
> I'm Jackie and I want
> to apply as a house keeper. I worked as a part-time
> companion and baby sitting that includes housekeeping also.
> I have a CPR certificate and I'm a certified nursing
> assistant. I can provide you references attached in my
> resume. Thank you.
> Sincerely yours, Jackie
>
>
>
>
>
>

Read full review of SitterCity and 5 comments
Update by jackie11
Feb 01, 2010 5:22 pm EST

It's a scam. The bank teller told me if I knew the person who send the check and how did I got the check. And then that's it! She told me what I have to know how dangerous it is and I was so scared but thankful at the same time before it was too late.

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Reviewer56891
,
Nov 27, 2015 9:39 am EST

I did not authorize recurring charges to my credit card and just discovered many months of charges. I have not used the site.

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UnhappyCustomer25
, US
Feb 06, 2013 2:09 am EST

Please please please contact me as soon as possible. I'm very much interested in pursing a class action lawsuit against this unethical company.

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anaik13
Katy, US
Sep 19, 2014 1:50 pm EDT
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Sitter city sucks, I totally fell into a scam really similar to the one on the top, and now I'm going to have to face soooo many consequences. I gave them 2, 600 on a freaking vanilla reload card. it sucks the whole situation.

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miliku.n
stamford, US
May 04, 2011 1:50 am EDT

Hi, I am a member of sittercity and I wanted to thank this guys because it's the best website ever. I found 2 part time jobs for myself and four friends of mine are actually working as babysitters only because of sittercity. They tried different employment agencies and they never found something. Me and my friends are grateful to sittercity.

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casey88
Tempe, US
Feb 12, 2011 8:40 am EST

Sittercity is a scam, Babysitting jobs are false advertising, they lie and say they are matchmakers, but they are not, Parents dont even know you exist if you are not on the first page results. It sucks, save your money, before using them and protect yourself from Identity Theft. Complaints keep coming and coming from my friends. Do not use sittercity.

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1:48 pm EST
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SitterCity No response - snotty replys back

Sittercity suckers you in to pay for a service, then has you waste your time filling out forms on line where they do nothing but stay on their hard drive. It tells you can advertise the service you need. So you fill out that form and "publish" it also. It doesn't publish the results like the web site says it does. You get no calls, no coorespondance, and the numerous sitters I selected and sent requests to - DO NOT respond. It is a scam to get your money and NOT provide a service. They took my $50 and I got no baby sitter and lousy coorspondance - 3 weeks late in cooredponding - just enough time to pay for another month's membership. The response some how twisted around to put the blame on me that they didn't do their job. This company needs investigated.

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BIG SIGH
, US
Apr 11, 2012 2:32 pm EDT

How about a complaint from a former 'sitter'. Someone used my password when I contacted CS to resolve a log in problem (got an error reading saying my account was terminated. Anyway the issue was resolved and I was able to get back in. A little while later tried to get back in again and the same thing. Found out from CS that claimed I sent a nasty email to them. I never contacted them by email, or became belligerent over the phone, in fact I was quite polite...but thinking back remembered the CS rep the FIRST time asked me to make a new pw and to TELL HIM it so he could 'enter it into the system. Guess he was a disgruntled employee and logic says here is the culprit. Anyway I am currently banned from their site and there s not a D*** thing I can do about it. So guess I will just use a competitor . BOO HOO.

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casey88
Tempe, US
Feb 12, 2011 8:51 am EST

Sittercity is a scam, Babysitting jobs are false advertising, they lie and say they are matchmakers, but they are not, Parents dont even know you exist if you are not on the first page results. It sucks, save your money, before using them and protect yourself from Identity Theft. Complaints keep coming and coming from my friends. Do not use sittercity.

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Sittercity
Chicago, US
Jan 29, 2010 10:57 am EST

I'm sorry that you didn't have a good experience with Sittercity.com. Our customer service team would be more than happy to explain how the process works and help you resolve any issues you may have faced.

You can email our customer service team at support@sittercity.com or call them (M-F 7am-7pm CST) at [protected].

Suzanne Marlatt
Sittercity.com

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Jo-Lisa
Norfolk, US
Jan 27, 2010 1:11 pm EST

I have hired my babysitters from Care4hire.com and had great success. They have great customer service - and answer their phones! The sitters I have hired have been very responsive and dependable. I would highly recommend anyone looking for a babysitter to check out http://www.care4hire.com.

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11:56 am EDT
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SitterCity - Service promised not provided

I registered for this site to find nanny jobs. I messaged over 30 families who were seeking nannies on this site and never recieved one response. I think this site is a scam, as it makes no sense that I would not recieve even one response. I'm curious to see if other people have had similar experiences.

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10:22 am EDT
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SitterCity free trial

I registered for a so-called "free 7-day trial" at this online service, which matches babysitters with parents wanting to hire them. The parents pay a monthly or annual fee in order to be able to contact the babysitters whose profiles are posted on the site.
The so-called free trial is not, in fact, a free trial of the company's business - a fact which is witheld until AFTER you register for it, providing all your details.
At that point, you discover that you can not, in fact, contact any babysitters through the service until you join and pay a membership fee! All the "free trial" allows you to do is post a job. There is no point in doing this if you are not allowed to contact any of the applicants. Also, anyone at all can already see all the applicants' profiles on the website.
There is no point at all to this "free trial".

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Hannah Flint
, US
Sep 12, 2022 4:09 am EDT

I have been getting charged $38 a month despite the fact I deactivated my account months ago. At this point they've stolen nearly $400 from me. No matter what I do I can't get anyone to contact me to stop subscription charges and I also can't get a refund. Please help.

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CautiousMom
, US
Sep 24, 2013 11:12 am EDT

Exasperated2010 interesting post. I understand that companies need to make money. I don't necessarily agree that that is what makes them reliable. A free look see, is not the same as a "free Trial" to me. A free trial implies you have a meaningful opportunity to try their services to see if what they offer is worth the price. In this case, the services you get to try out is so limited I could not possibly determine if their service is worth their price. In fact, this type of "Free Trial" makes alarm bells go off in my head and puts me in full caution mode.

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Exasperated2010
, US
Dec 07, 2010 9:38 pm EST

Did you not read the website. It says free to see how many people apply. Not get their address. For that you have to join.!
That's what makes it reliable. How do u think they make money. You cannot see the profiles. You can just see some comments and reviews. Try getting their contact!
It's complaints like this that make genuine complainers being ignored!

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Rickburn
Dallas, US
Oct 30, 2009 4:16 pm EDT

I agree. I fell for the same "Free Trial" and now I am stuck with 8 potential sitters that I am unable to contact. The Free Trial is useless, dont waste your time.

SitterCity Customer Reviews Overview

SitterCity is an online platform designed to connect families with caregivers. The service offers a range of care options including babysitters, nannies, pet sitters, and senior care providers. Users can post jobs, review caregiver profiles, and utilize the site's tools to conduct interviews and background checks. SitterCity aims to simplify the process of finding reliable care through its accessible website, catering to those in need of support for their care-related requirements.

SitterCity In-depth Review

In Summary: SitterCity is a comprehensive platform that connects families with a diverse range of childcare providers. With an emphasis on safety and a user-friendly interface, it offers a variety of services to meet different childcare needs. While pricing can be a consideration for some, the quality of sitters and robust background checks contribute to its reputation as a reliable service. Overall, SitterCity is a solid choice for parents seeking trustworthy childcare solutions.

Overview of SitterCity: SitterCity is an online marketplace that specializes in connecting parents with local caregivers. It provides a platform for families to find and hire sitters for various childcare needs, including babysitting, nannies, and special needs care.

Services Offered: The platform offers a range of childcare services, from one-time babysitting to full-time nanny positions, as well as care for special needs children, pet sitting, and senior care options.

Ease of Use: SitterCity boasts a user-friendly website that simplifies the process of finding and hiring a sitter. The search functionality is straightforward, allowing parents to filter candidates based on specific criteria.

Quality of Sitters: The sitters on SitterCity are generally well-reviewed by users. Many sitters have extensive childcare experience and relevant qualifications, which are clearly displayed on their profiles.

Safety and Security Measures: SitterCity takes safety seriously, offering various tools and tips for families to conduct their own vetting process. The platform also provides resources on how to conduct safe in-person interviews.

Pricing and Membership Options: Membership options vary, with both free and premium subscriptions available. The premium membership provides access to additional features, such as enhanced background checks and unlimited messaging with sitters.

Customer Support and Responsiveness: Users report that SitterCity's customer support is helpful and responsive, with multiple channels available for contact, including email and phone support.

User Experience and Interface: The website's design is clean and intuitive, making navigation easy for both parents and sitters. The interface is designed to facilitate the matching process without unnecessary complications.

Background Checks and Verifications: SitterCity offers various levels of background checks, which can include criminal records, sex offender checks, and motor vehicle records, providing peace of mind for parents.

Diversity of Services (Babysitting, Nanny, Special Needs, etc.): The platform caters to a wide range of childcare needs, offering services that include part-time sitters, full-time nannies, and care for children with special needs.

Geographic Availability and Coverage: SitterCity operates across the United States, with a larger presence in urban areas. This wide coverage makes it easier for families in different locations to find suitable childcare providers.

Parent and Sitter Matching Process: The matching process is facilitated by the platform's search and filter features, which allow parents to find sitters based on specific requirements such as availability, experience, and ratings.

User Reviews and Testimonials: The site features reviews and testimonials from both parents and sitters, which can be helpful for new users to gauge the reliability and quality of the services provided.

Cancellation and Refund Policies: SitterCity's cancellation and refund policies are clearly outlined on the website, ensuring that users understand the terms before engaging with a sitter.

Additional Features and Resources (e.g., learning materials, emergency services): The platform offers additional resources such as articles and guides on various aspects of childcare, as well as partnerships with emergency services for added safety.

Mobile App Availability and Functionality: SitterCity's mobile app is available for both iOS and Android devices, offering the same functionality as the website for on-the-go access.

Community Engagement and Social Proof: The company maintains an active presence on social media and engages with its community, providing social proof of its services and success stories.

Company History and Reputation: With years of experience in the childcare industry, SitterCity has built a solid reputation as a reliable platform for finding quality childcare providers.

Comparison with Competitors: Compared to its competitors, SitterCity stands out for its comprehensive safety measures, extensive sitter profiles, and the diversity of services offered.

Final Verdict and Recommendations: SitterCity is recommended for parents who prioritize safety and a wide selection of vetted childcare providers. Its user-friendly platform and diverse services make it a top choice for families seeking reliable childcare solutions.

How to file a complaint about SitterCity?

Here is a comprehensive guide on how to file a complaint against SitterCity on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with SitterCity in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with SitterCity. Include key areas to mention, transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against SitterCity on ComplaintsBoard.com.

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with SitterCity?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SitterCity Customer Service. Initial SitterCity complaints should be directed to their team directly. You can find contact details for SitterCity above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about SitterCity. Discuss the issues you have had with SitterCity and work with their customer service team to find a resolution.