SingTel / Singapore Telecommunications / unprofessional service
Hi there I am not sure whether should I be writing here as I am really really pissed off with the service Singtel is providing. Its been since last year that we are not receiving our bills on monthly basis and whenever I tried calling the Customer Service they would say its been sent out.
So, what happen that whenever we don't receive the bills my dad would use the previous bill to make payment as we need to use the account number. This went on and off every time when we don't receive the bills.
Now, I receive many emails and text msgs to say that there is so much of money outstanding which I honestly feel its not right. I went down to the Comcenter handed over all my bills and receipts of my payments in early Aug and its been 1month nobody got back to us.
I received an automated call awhile ago that if the outstanding are not settled by Saturday our lines will be terminated, this is really the worst service and ridiculous Customer Service I ever encounter.
I would say that we are not responsible for the outstanding amount where we have been paying every month with or without your bill.
I am expecting a call or reply regarding this ASAP and please give some urgency on this matter, if its fails then I would post out in media to share my frustration. Its not a Threat but as a customer I don't deserve such treatment.
Mdm Suppiah Jalachimi
More SingTel / Singapore Telecommunications Complaints & Reviews
- Singtel Mobile Singapore - the worse mobile service in singapore: singtel 
- Singtel - terrible customer service 
- Singtel Hello Shop Amk Hub - singtel bad customer service manager 
- Singtel - the process of termination of mio tv
- Singtel - errors in billing multiple times-no solution, continued to bill, poor response from complaint email to singtel 
- SingTel / Singapore Telecommunications - customer service
- [Resolved] SingTel / Singapore Telecommunications - billing payment via singtel app
- SingTel / Singapore Telecommunications - residentail address reflected invalid old address
- SingTel / Singapore Telecommunications - long outstanding amount due from singtel to mobile user
- SingTel / Singapore Telecommunications - poor communication within singtel customer team