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singh gas service / never book gas on phone

1 India

dear sir

i have a gas connection no. 16133 under name of smt vinay agarwal angeny named singh gas service agra.i always call on the phone no. provided by the angency i.e [protected], [protected] but they never pick up the home gas cylinder is finished so i just call to area manager mr . rajesh singhal for just give me a gas cylinder, but he is saying that he will book the cylinder and send it to my home as soon as possible without giveing me a confirmation till what time or date. the question arises that as early can be also 3 days according to him, till then my family members must wait hungry waiting for a gas cylinder?

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