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I will never ever shop here again
I WILL NEVER EVER SHOP THERE AGAIN! I ordered a 200$ dress, it came 2 weeks later...thats right 2 WEEKS! and mind you, its in NY and im in PA...there is no reason that it should have been 2 weeks. I emailed, called...and finally 4 days later I get a response to my email saying that my cc was put on hold and that they emailed me about it saying why there was a hold on my order. I RECEIVED NO SUCH EMAIL. I have never had a company blatantly lie to me. So I have called emailed back...NOTHING. I DID NOT KNOW this website was exchange only. websites that are exchange only are a strict NO in my book bc they are usually shady and have horrible service, singer22.com is no different. How dare they keep my money after such horrid service and not stating the return policy clearly. They are dead to me. OH! and when i go to ups to return my dress, the return address doesnt exist! so who knows where my package is being shipped, they ofcourse have not called me back, bc you automatically get transferred to a voicemail. There are way too many websites like this one to EVER have to shop here. DO NOT buy EVER, even if you are in love with the product, guaranteed you will find it elsewhere. BUYERS BEWARE! I am now out of 200$, I should have just took 200$ and lit a fire to it. UGH! So pissed!
Legitimate?
Has anyone bought internationally from Singer22.com? Is it legit? they are asking me to provide a copy of my passport and credit card before i can buy, but with passport and credit card numbers blanked out. Is this a bad idea?
The complaint has been investigated and resolved to the customer’s satisfaction.
They ask for your passport or ANY form of government issued ID. They also tell you that you can block out any of the imperative information like the ID number. It also goes under lock and key to their accounting department where no one else can access that information. In this day and age, there is so much fraud and most of it is done from the use of International Credit Cards! I think it's a great way for them to protect their customers from fraud. I've ordered so many times from them internationally and they have great service and fast shipping. I've never had any problems!
What happens if you already hit the order button, but did not send over the passport and credit card details? Will the still process with the order?
Passport? For a purchase? You'd better pass on that! Your credit card info should be enough to
make an online purchase.
International Customer
Is this website legit? I am trying to buy a pair of shoes I cannot get anywhere else and because I am an international buyer it is asking me to scan a copy of my credit card and passport, but with the credit card number and passport number blanked out. Do you think this is safe? Has anyone done this?
The complaint has been investigated and resolved to the customer’s satisfaction.
Terrible shopping experience with them. Never go back again.
im ordering something now. did you have any proplems chloe or summerdong?
I like the fact that SINGER22.com asks for such information. Being that it is an internet website and that the amount of theft on my own credit card has happened through internet shopping, I'd prefer to be safe than sorry. I've sent in my info myself and NEVER had any problems. It's safe, and secure and they do NOT share the info with anyone. It's only to verify that it's you! I LOVE SINGER22.com, they have been nothing but extremely helpful and good to me. So easy to shop there!
Asking for a poassport for a pair of shoes? I hope you aren't foolish enough to fall for that scam. Never, ever give out your passport information and credit card unless you can verify the company is safe and secure. But no one asks for a passport.
Their customer service people took 3 days to get back to me and overall I'm just very disappointed
WOW THE NERVE! In this day and age, it's rare to hear about companies (especially ones ONLINE no less) that have such terrible customer service and store policies... but it's not unheard of! This place may have a nice selection but they do not state their return policy clearly AT ALL. The stuff I bought, I found on sale elsewhere (for like $200 less) and they would not refund the difference or allow me to return the item so I could buy it from someone else. Their customer service people took 3 days to get back to me and overall I'm just very disappointed. Stay away, shop somewhere else and unless you are 100% positive you'll be satisfied with your purchase, don't give them your money.
Basically reading the Policy before shopping online is a must. I have to say though most high end retailers don't price match. Clearly you were looking for a bargain.. Perhaps Forever21.com is more up your alley, and budget?
Scam?
I applied on line for this credit card and I got it, but it expires on 3/2010. I don't know what kind of credit card this is or what kind of scam is going on with credit card but it is fake.So why would they send me a card like that What kind of fraud is going on with this company and I don't like it at all. That is why people don't like to apply on line because of situation like this somebody is always trying to con or be con artists trying to trick people or tell people lies. That is very misleading.
The complaint has been investigated and resolved to the customer’s satisfaction.
this has nothing to do with singer22 at all?
bizarre
Confirmed Order with Items &shipped& Missing
received an order confirmation from Singer22:
The following items have been shipped to:
XXXXXXXXX
using UPS Ground
The shipper's tracking number is 1ZXXXXXXXXXXXX
You can always find out the current status of your order by going to
https://order.store.yahoo.net/OS/XXXXXXXX
Name Code Qty Each Options
---------------------------------------------------------------------------------------------------
Alice + Olivia Zebra c907202292 1 346.00 Size = L
Print Beaded Shawl Collar
Blazer
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Streets Ahead 3 Strand [protected].00 Color = Black
Studded Belt in Black Size = L
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Rockstar Denim "Singer22 rsw108 0 209.00 Color = Black
Exclusive" Ultrasuede Size = 29
Biker Zip Bottom as seen
on Rachel Bilson
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Rockstar Denim "Singer22 rsw108nis04 1 220.00 Color = Gray
Exclusive" Ripped Biker Size = 29
Zip Bottom Jean
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Ben Amun Long Silver 30677longsilvcoins 0 175.00 Color = Silver
Necklace With Discs As
Seen On Kate Moss
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Jeffrey Campbell Ruffle npzip 1 130.00 Size = 10
Zip Detail Ballet Flat in
Blue Python
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Fiona Paxton Sylvie sylvie 1 288.00 Color = Silver
Necklace as seen on
Hilary Duff
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Torn by Ronny Kobo Sofi 5406fs 1 25.00 Color = Grey
Feathers Circle Back Tank Size = L
in Grey
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Loeffler Randall Maribel maribel 1 325.00 Size = 10
D-Ring Belted Bootie in
Black Calf
(Shipped)
UPS Tracking Number:
1ZXXXXXXXXXXXXX
Subtotal 1532.00
Coupon discount (extra20) -70.00
Subtotal 1462.00
Shipping 0.00
Tax 0.00
Total 1462.00
This completes your order. Thank you for shopping with us.
I received my shipment with TWO ITEMS MISSING and a stamp “SOLD OUT” across the shipment receipt. The ONLY REASON I went to Singer22 was because I searched for the Ben Amun Silver Necklace ABOVE ON MY CONFIRMED ORDER and ended up intending to spend over $1, 800 after I found other items I was interested in. I am so disappointed that a) I was not alerted that I would not be receiving the ITEMS CONFIRMED ABOVE yet alone TWO ITEMS. I will never shop here again nor will I ever recommend to anyone to shop at Sinnger22. Not dependable or reputable.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with Singer22 a few weeks ago. Only part of what I ordered arrived and the top and dress that came were wrinkled and there was makeup on the dress. I called to return the dress and they said I could only exchange.
I dont know how Singer22 got my personal email address but called to find out and they wouldnt tell me over the phone and have been sending me all kinds of emails I didnt request. Friends of mine had the same thing happened and said that they stole a competitors email list.
I never ordered from Singer22 nor did I ever sign up for their emails and nonstop I'm getting emails from them. Help!
Send unsolicited emails
I started receiving emails after email from Singer22 even though I never brought anything from them nor did I ever sign up to get their emails. I called and complained to be taken off and they still kept sending me emails. I was on a few of their competitors email lists and now I dont get their emails but get Singer22's. I called the co I actually ordered from and they said they are hearing similar complaints and suspect Singer22 stole their email list!
The complaint has been investigated and resolved to the customer’s satisfaction.
send your email address to unsubscribe@singer22.com and you will be removed!
About Singer22
Since its inception, SINGER22 has become a go-to destination for fashion-forward individuals who want to stay ahead of the curve. The company's website, singer22.com, features an extensive selection of designer brands, including Alexander Wang, Balmain, Givenchy, and Saint Laurent, among others.
One of the things that sets SINGER22 apart from other online retailers is its commitment to providing exceptional customer service. The company's team of fashion experts is always available to help customers find the perfect outfit or accessory, and they are dedicated to ensuring that every customer has a positive shopping experience.
In addition to its impressive selection of designer clothing and accessories, SINGER22 also offers a range of exclusive collaborations and limited-edition pieces. These unique items are often highly sought after by fashion enthusiasts and collectors, and they are a testament to the company's commitment to staying on the cutting edge of fashion.
Overall, SINGER22 is a must-visit destination for anyone who loves fashion and wants to stay up-to-date on the latest trends. With its extensive selection of designer brands, exceptional customer service, and exclusive collaborations, it is no wonder that SINGER22 has become one of the most popular online fashion retailers in the world.
Singer22 Customer Reviews Overview
One of the standout features of SINGER22 is the selection of designer brands available on the website. Customers can find clothing and accessories from top designers like Alexander Wang, Balmain, and Givenchy, as well as up-and-coming brands that are not widely available elsewhere. This allows shoppers to find unique and stylish pieces that are not available at other retailers.
Another positive aspect of SINGER22 is the customer service. The website offers free shipping on all orders over $100, and customers can also take advantage of free returns within 14 days of purchase. The customer service team is responsive and helpful, and many customers have reported positive experiences when dealing with the company.
Overall, SINGER22 is a highly regarded online fashion retailer that offers a great selection of designer clothing and accessories, as well as excellent customer service. Customers looking for high-quality fashion items should definitely consider shopping at SINGER22.
Overview of Singer22 complaint handling
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Singer22 contacts
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Singer22 phone numbers+1 (877) 474-6722+1 (877) 474-6722Click up if you have successfully reached Singer22 by calling +1 (877) 474-6722 phone number 0 0 users reported that they have successfully reached Singer22 by calling +1 (877) 474-6722 phone number Click up if you have UNsuccessfully reached Singer22 by calling +1 (877) 474-6722 phone number 0 0 users reported that they have UNsuccessfully reached Singer22 by calling +1 (877) 474-6722 phone number
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Singer22 emailscustomerservice@singer22.com100%Confidence score: 100%Supportreturns@singer22.com86%Confidence score: 86%jon@singer22.com84%Confidence score: 84%nrevent@singer22.com83%Confidence score: 83%buyer@singer22.com82%Confidence score: 82%Salespress@singer22.com81%Confidence score: 81%Communicationmarketing@singer22.com80%Confidence score: 80%Salescorporate@singer22.com78%Confidence score: 78%Managementid@singer22.com77%Confidence score: 77%celebrity@singer22.com77%Confidence score: 77%legal@singer22.com76%Confidence score: 76%legal
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Singer22 headquarters7 Old Westbury Rd., East Hills, New York, 11577, United States
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Singer22 social media
Most discussed Singer22 complaints
Disappointing service and overpriced merchandise: my experience with singer22Recent comments about Singer22 company
Singer22.com review: cool stuff, but beware of their return policy and sneaky chargesOur Commitment
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Omg they are the rudest most despicable website. Do not shop from these thieves! They sell damaged crappy merchandise and keep your money. They should burn in hell.
Singer22 wont stop sending me junk emails after Ive asked them to remove my name repeatedly. Dont know how they got my email address since I am not a customer nor have ever been.
RT423, do you work for S22? Have never heard of online retailers not taking back any sale items, EXCEPT Singer 22! I have had the worst experience tring to return a Rag & Bone leather-sleeve jacket that doesn't fit. We should boycott Singer22!
Burn in hell? Whoaa.. Angry much? It's clothing my dear, not that serious. Get it together!
FYI- East Hills, NY is in Roslyn, NY you can use either mailing address and it will get to the same place. It's not a website's fault if YOU the consumer didn't READ what you were supposed to before making a purchase... what are you mad about? You're own laziness? I completely disaggree with this comment... They are the best there, they ship exactly according to their POLICY. Before I make any purchases online, I be sure to read that websites POLICY so I don't have any problems like this in the future.
send your email address to unsubscribe@singer22.com and you will be removed you asap!