SUBMIT A COMPLAINT

[Resolved] Singapore Post (SingPost) / delivery sucks to core

Make a delivery package to my friend in China and took more the a month and not delivered, call singpost hotline only Indian accents guy give standard protocols answers which will not help solving problem, few months later received a slip regarding unsent package and infront of SingPost are filipino welcoming people and counter service super slow serving by china people then finally giving back the package saying unable to deliver

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Singapore Post (SingPost) Customer Care's Response, Jul 26, 2018

    Hi, Consumiscellaneous. We are sorry to hear of your service experience. Please reach out to us via our Social Media pages, Facebook/Twitter and PM/DM us your tracking number for us to look into your case. Thank you.

Co
Jul 25, 2018

Post your comment