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Singapore Postmy recipient did not received the parcel

Review updated:

I had posted out 3 parcels on 14.12.2016, 1 is send to locally by register mail and the other 2 send overseas (Australia and Philippines) via EMS. The one send to Australia had no problem and received before Christmas. Yet the locally and Philippines no update of the status. After Christmas kept calling and only yesterday managed to collect back the parcel which is to be send locally and now left the last parcel still no news. Been filling up feedback forms keep telling them and no response from them.

Bi
Jan 05, 2017
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Comments

  •   Jan 05, 2017

    One parcel delivery has absolutely nothing to do with another. You are dealing with two different country's and two different customs offices.

    0 Votes
  • Si
      Jan 05, 2017

    Hi Bizkid76. We would like to hear more about your feedback. Please drop us a PM via Facebook or DM via Twitter. Thank you.

    0 Votes
  • Me
      Jan 06, 2017

    I was expecting a mail to be delivered early December. Seller from Carousel has post out a parcel and thought it was supposedly a delay on your end. It was mailed out in a grey polymailer but it's STILL yet to be delivered.
    I don't understand how just a normal delivery could result in lost of mail? Was it posted out to a different location???

    0 Votes
  • Si
      Jan 09, 2017

    @Melly Marvelous Hi Melly. Please be advised that items sent via normal mail service is unrecorded and untraceable in our system. Hence, we are unable to determine the reason for late delivery. If you need further assistance, please contact us at 1605. Thank you.

    0 Votes

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