Simply Organic Sleep / Beware

1 US Review updated:

Unbelievable, do not buy anything from this company, horrible customer service, we were not sure if we were even going to get the mattress so we cancelled, or tried to, had to dispute it with the credit card company to make sure we didn;t get our $$ taken. we thought we had researched it better, we were wrong, beware!!

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      Aug 13, 2009

    I purchased a mattress from Simply Organic Sleep over a year ago and never received it. After reading some of these reviews that are posted I found out that they had changed their name to Green Mattresses. I found a toll free number on the website and called and the phone was answered by Daryl/Derald the same man that sold me my mattress at Simply Organic Sleep. I asked him how to spell his name he changed the spelling but I know from talking to him on various occasions and for a very long time it was the same man. I asked him if it was the same company and that if he had worked for Simply Organic Sleep? He acted like he didn't know what I was talking about.

    I then explain to him that I had gotten a mattress from him and never received it he asked for my number and said someone would call me back. I told him that wouldn't work and could I have a number to call them tomorrow. He hung up on me.
    Everyone please be careful and do you research before you spend a large amount of money or you may be in the same predicament as me. I have filed a complaint with the BBB although they have a F at the BBB and I filed a claim dispute with my credit card company.
    My advice don't buy a mattress from a man named Daryl at Green Mattress or any other name that Simply Organic Sleep goes by now.

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