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I ordered a shirt from SilveryShirt.com in response to their instagram advertisement. They item arrived with the logo printed sideways and lower on the front of the shirt. The back of the shirt had a completely unrelated keep logo printed on it. When I complained, the company responded by updating the listing for the shirt to feature a jeep logo on the back and claimed my order was correct. After threatening to take it up with my credit card company, they agreed to send a replacement. They then changed the listing back to the original without the jeep logo. The replacement never arrived. Some research provided evidence that they are owned by TeeChip and have operated under other names, like OOShirt. All companies have complaints documented for similar fraudulent practices.
I ordered FIVE shirts on MAY 25th. They didn't hesitate to debit my account, also on MAY 25th. I've waited so long I nearly forgot about my order and tried to check on the status. Silvery never sent me a confirmation email, ergo, I can't check the status. When I try to log in using my email, the message says my email doesn't exist. I've tried everything I could to reach a person. When I call, both options require the damn order number. The reason I ordered was because I've gained weight - enormous boobs - I and NEED SOMETHING TO WEAR NOW! I took a screenshot of items I ordered but they don't reflect an order #.
If I wasn't a 65 year old widow, disabled by MS, I'd hunt down whomever, cover them with syrup, and make them sit on a fire ant den next to a hive of killer bees. I'm stuck at home; however, I'm an attorney and being a 'squeaky wheel' and nuisance are among my legal specialties.
If ANYONE knows how to reach this fraud please let me know. I've sent about a dozen emails.
OMG i got the same problem girl... I feel you :( all the request i made with my email got send back, wrong email, bad chat with the helping center, cant re apply to the chat with a support technik because the icon is not there anymore, got the wrong order number, being kick out twice, being told by dhl that is my problem and contact the same company you got problems with and still trying to get my blanket for free about bad delivery service, they are brigth about scamming poor peeps : they are associated with the badest delivery company in the world and i live in qc where canada post is more comprehensive one than that junk express... They do not text me call me and email and i hear NOW that my blanket is here about one month from today and my neigbour hear nothing about my package so im REALLY pissed off so i understand that you have not good vibe about them, if you are an attorney will you sued them ? We can gather all testimony from buyers, about a scandalous company that gain monney to loose loyal customers to got profit and gave bad client service, as a cashiere i know how IMPORTANT is to help a customers to be happy and well pleased by his visit in our shop so when i see bad reviews of that bratty company im was seing red and when i read yours ... AH ! Im motivated to start a war with them to get all back what we ( mad client ) loose ! Well im reliefed someone else is having a similar conflict with S the demonic.
Have a nice day.
I hope the best for you đź’ś
Thanks! Don't give up, I FINALLY received all five shirts several days ago, I love them, and won't hesitate to order from SilveryShirt again. I determined the hold up was on our end because the new postmaster general of the USPS has cut overtime and ordered Postal employees to slow down and hold mail. I'm still waiting months for other deliveries.
How do I get a response to having them fix my problem?
Support@silverytshirt.com
You can't
I ordered 3 tee shirts, one in a style I'd not tried The new try was a horrible fit. I got in touch to try to exchange it for a shirt with the same print but in the style of the other two. Their almost nonexistent customer service consists only of online forms and the only choice I was allowed was to pick another size of the same shirt. I added a note saying I didn't want it, contacted them immediately to ask to change to the other style shirt and all to no avail. They're sending a second shirt that will be of no use I would never do business with them again.