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1.0 3 Reviews

SilverSpeck.com Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with SilverSpeck.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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SilverSpeck.com reviews & complaints 3

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1:48 pm EDT
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SilverSpeck.com $110 pink tourmaline bracelet

I posted yesterday. To recap--a stone fell out shortly after receiving it.
I emailed them. No response.
On 8/3 I mailed the bracelet back. Still nothing.
Early this morning, 8/28/17 I called them at their Brooklyn location. The phone rang 5 times before their recorder picked up. I left the required information. Six hours later...still nothing...
Susan
Bradenton, FL

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A
5:29 am EDT

SilverSpeck.com Third party seller

I had a very bad experience with Silverspeck. I was thinking that I was buying from Walmart but actually I made my purchase via this third party seller called Silverspeck.
When I received my item I was not satisfied with the quality and contacted Walmart and they said that they had nothing to do with my order and only then I realized that I was dealing with Silverspeck. I contacted them and they offered me a refund but said that I have to send the necklace back at my own expense. I did that and since then Silverspeck stopped replying. I have no idea what is going on or what should I do now. They still have my money and I don't know how to get it back!

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11:08 am EDT

SilverSpeck.com Bad-quality jewellery and complete disregard

Don’t order jewellery from www.silverspeck.com, because the quality was terrible and my earrings broke after 3 days. The seller refused to do anything about it. He simply ignored me and replied only once, when he informed me that they wouldn’t refund. So be careful if you use this website or leave comments if you have horrible experience with this seller. As well as it would be a great idea if people would post their comments about their experience with this seller.

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Susan Lyons
, US
Aug 27, 2017 3:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A stone fell out of my new bracelet--pink tourmaline $110.
First I emailed them. No response.
Then on 8/3/17 I returned the bracelet to be replaced. So far I haven't heard a word.

I just noticed that their street number on their Internet site is different than the street number on the envelope I received from them.

Is SilverSpeck.com legit?

Our verdict: SilverSpeck.com's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate SilverSpeck.com's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

SilverSpeck.com earns 62% level of Trustworthiness

Good Credibility Notice: SilverSpeck.com rated around 62% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for SilverSpeck.com. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Silverspeck.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Silverspeck.com you are considering visiting, which is associated with SilverSpeck.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Silverspeck.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The silverspeck.com may offer a niche product or service that is only of interest to a smaller audience.
  • SilverSpeck.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that SilverSpeck.com website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • We conducted a search on social media and found several negative reviews related to SilverSpeck.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Contact SilverSpeck.com customer service

Phone number

1 800 550 4662

Website

www.silverspeck.com

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