Siffy Broadband / No internet connection, poor service
I am using siffy for 8-9 months. I am getting the worst service in internet services. For the last five days, i am not getting connection. Whenever i call their office, they will tell that they will check the problem. One day the person who took the phone told me there is a server problem in cochin (a big lie). if there is a server problem, nobody should get internet connection but an office near to my house was having internet connection without any problem at that time. again i called them, they told some problem near my house. They dont talk properly. As i am working as a medical transcriptionist, i have to use internet all the time. I am not able to work for the past 5 days. It might not be a problem for them as they dont give much value for their work, but its a big loss for me. i am paying them money without any service and i am not able to earn money from my work. I dont know why they behave like this. All the people who uses siffy in my area has the same complaint, but are unaware of the methods to complain about this matter. We welcome other internet providers to our area, it is in kalady, cochin.