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CB Contractors and Consultants Review of Siding Installation
Siding Installation

Siding Installation review: Faulty Workmanship 1

T
Author of the review
7:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Three years ago K Designers installed Aluminum Siding on our home witha "Lifetime Garantee"? After two years the siding started falling off. I contacted K Designers and was able to get someone out to put the pieces back on the house. Now it's worse, the siding under the eves, the trim, and others sections are falling off or hanging from the house. Calls and e-mails to K Designers unanswered. I have left messages with my name, number and the problem. I have even sent pictures with no results.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
T
T
Tlangston23
, US
Mar 23, 2011 8:18 pm EDT

WOW maybe I should upload pictures to because my expierence has been the complete opposite of your. Maybe it's different service in different states because I can't say enough good about the Colorado one.
So heres the deal.
I came home from lunch to find my shutter hanging down- having broken and swung down and my window broken as well. We had major high gust winds that day- my area gets hit hard with them. They are called the chinooks here and can run up 90 mile per hour and above. I can't tell what happened. Did the wind break it, did the wind throw something against it, did a bird hit it, did a kid walking down the street hit it with a frisbee, what the heck happened?
Besides this I also had some siding that had started to loose the crease "bubble"- Small piece not a huge part- probably from wind through the years that I had been dragging my feet on calling them about. Originally I bought siding and windows back in 2002. So I call them up and they come out an look at it. Window can't do much about though he did really try to get it through the warranty department they subcontract to- high winds are act of god. However he did get me a rocking deal on replacing the whole window as I priced the windows elsewhere this really was a "valued customer replacement deal". I'm not going to put the price, but it is rock bottom installment and everything NO WHERE near what I payed originally. They also replaced the shutter no charge. They replaced the whole wall where the bubble was and had their guy go over the whole house and tighten everything up again (did I mention my house gets really pounded by winds) just to make sure I have no more problems down the road.

What company does this nine years later? K Desingers.

Are they expensive? Hell yes they are, but I payed for a lifetime warranty and I got a lifetime warranty that is actually backed up not just some piece of paper not worth anything!

Larry you did me good- thank you and K Desingers!

Happy customer 9 years later,

Teri Langston
Longmont, Colorado!