The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Shuttlefly / moned deducted from my account without permission

1 Durham, NC, United States Review updated:
Contact information:
Phone: 919-596-7538

When I ordered pictured from shuttlefly $12.00 was deducted from my debit account from Septemper 2008 thru February 2009, then again form April 2009 until May 2009 each month. I had to change my debit card number on my account to prevent
the rewards program from deducting any more money from my account. And when
i called them to stop the deductions they stopped until I ordered pictures from
shuttlefly again then they started deducting the $12.00 each month again.

Sort by: UpDate | Rating

Comments

  • Gr
      28th of Jun, 2009
    0 Votes
    shuttlefly - unauthorized charges to my cc to reservation rewards
    gailia evans
    Durham
    North Carolina
    United States
    Phone: 9195967538
    bluedata2@verizon.net

    after I ordered pictures from shuttlerfly they gave my cc info to reservation rewards who charged me $12 per month for 8 months which I never authorized. I am requesting
    a refund for the amount that was charged to my account.

  • Ma
      8th of Jul, 2009
    0 Votes

    Hi Gray:

    I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at 1-800-732-7031. Alternatively, you can contact me directly at consumeraffairs@reservationrewards.com. If you contact me directly, please reference this post.

    Thanks,
    Mary
    Consumer Affairs

Post your comment