Menu
HDFC Bank Customer Service Phone, Email, Contacts

HDFC Bank
reviews & complaints

www.hdfcbank.com
www.hdfcbank.com

Learn how the rating is calculated

1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for HDFC Bank has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of HDFC Bank. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

HDFC Bank reviews & complaints 689

Sort by:

Newest HDFC Bank reviews & complaints

ComplaintsBoard
U
2:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank I am complaining about not opening salary account.

Sir
With due respect i want to intimate you that i want to open a salary account in hdfc bank.But the bank employee Mr. Tariq is not interested to open my salary account due to some problem. He is not interested to solve the problem. The problem is related to bank side. My all documents is complete and correct for salary account opening.

While all other employee of my organization (CCA UP E) have been open salary account in hdfc bank.

Hence, I request to you please dissolve me problem and open my salary account in hdfc bank. Which IFSC code is HDFC0001112.

Thanksa & Regards
Name - Uday Vir Chaurasia
Mobile No.- [protected]
O/o CCA UP (E) Gomti Nagar Vikash Khand Lucknow- 226010

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
4:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank loan

Dear team,
In hdfc bank, I have salary account and before three months I have applied for personal loan directely in bank, so they have take all the formalities documents to me and few day has been gone they have not call me regarding any issue, after that I was reached in the bank and talk to him about my personal loan, I have enquery about it and one of employ told me that your loan will not approve due to some problem, so he told me that you have go to our headoffice which is situated at narwaljammu, and when I reached there to talk about my loan. I have request that you can check my netbanking plz. But they refuse to me and talk with me in angry mode. I am not satisfy about this service.
Also I want to apply for personal laoan on netbanking but offer is not comming in my account, also I have talk about this to the phone bankeres of the banks but the problem is not solved so I request to the authority that they can look the matter why offers are not come in my account.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Jun 07, 2017 5:56 am EDT

Dear Customer,

I request you to share your loan application and contact details to talktous@hdfcbank.com with ref ID-TTU-[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
N
4:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank home loan

I am a nri working in uae from seven years, I applied for hdfc loan and submitted 11, 500 rupees as loan application fee at dubai hdfc. Representative of hdfc said application fee is refundable. Unfortunately, hdfc home loan staff in hyderabad branch is not very supportive so I could not find any property to buy. I cancelled my application and request for refund but hdfc said they have deducted my 5, 500 rupees as fee which is too much and they issued a cheque in hyderabad branch that I cannot collect because I am working and living here with my family. I last money and time and very disappoint by hdfc home loan. I wrote many email to hdfc staff to transfer money to my account in india or uae but they kept denying.
File no [protected]

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
V
4:52 am EDT

HDFC Bank retained of atm card in hdfc atm machine

Hello sir/madam, I vijay laxmi using your atm machine on 27 may 2017. When I using tam machine, my sbi atm card is not come out and also I did't collect cash amount
Atm card no.- 4550 (Last four digit)
Atm card issued by - sbi bank
Name of card holder - vijay laxmi
Date of incident - 27-05-2017
Atm id - pidcdl-10
Atm location - metro
My address - 76 - a gautam nagar near bada gurudwara new delhi 110049
Nearest hdfc bank - gautam nagar near green park metro station
Costmer contect no. - [protected]
Email id - [protected]@gmail.com

Read full review of HDFC Bank and 1 comment
Update by Vijay Laxmi srivastava
Jun 05, 2017 2:38 am EDT

Please help me and resolve my problem which I mentioned in my previous complain

Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
May 29, 2017 11:18 am EDT

Dear Customer,
With reference to your complaint regarding a debit placed on your SBI savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds:

1. Submit a complaint /dispute letter with the issuing bank SBI Branch where you hold the savings bank account.
2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.
3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

Assuring you of our best services always.
-Anay
HDFC Bank Assistance

V
Author of the review
V
Vijay Laxmi srivastava
, US
May 31, 2017 2:45 am EDT

I want my ATM card which is retained in hdfc ATM machine, not any funds please help me. I mentioned all related quarries related to this in my previous complain

ComplaintsBoard
V
3:50 am EDT

HDFC Bank very bad behavior of staff name-saurabh. very bad experience

I went for the replacement of my debit card in the noon at 1.00pm (Branch-hdfc indrapuram ghaziabad up). When I met to (Sourabh) who is sitting at the help desk and keep me standing 20 min without any reason finally told me to bring your pan card first then I will give u the new debit card. I went back to home in burning hot noon and visited again with the pan card. Then they told me to bring your govt id proof and update your adhar number first which I already updated 2 months before. Then I feel very embarrassed. Then I took my docs back and going back he said sir account band kara do agar jada prob hai. And he pointed me towards the account closing form. So this is the attitude of hdfc bank towards there customer who was using services from last 7 yrs. So the end I am going to boycott the hdfc and going to close the account finally. The staff is bunch of [censor].

Thanks
Vikrant

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
May 28, 2017 4:14 am EDT

Dear Customer,

I request you to share your complete issue, branch details, staff details, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU-[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
M
12:27 am EDT

HDFC Bank unethical behaviour, not accepting hdfc bank cheque only for clearing

Hi sir, i m dr yudhvir singh from shree venkateshwara fuels, nh8 delhi jaipur highway odhi cut, bawal, rewari haryana, sir i am valuable customer of hdfc, we are dealer of bpcl pump, hdfc bank having a tie up with hdfc bank, even though hdfc bank staff misbehaving, bawal hdfc bank manager forcing us to shift our account at bawal brance( ifsc code0002364) for that he not accepting our hdfc bank chq for clearing, telling go to home brance, if for chq deposite we will go to home brance than what the use of core banking, we are hdfc bank clinet already than why he forching us to shift at bawal, instead of get client from other bank he wasting his energy to get clinent from hdfc bank only, neither they do rtgs in emergency, do to this we are not giving full business to hdfc bank, if hdfc bank not able to provide service please tell us, we will shift to otherbank, please take a needful action, or do the needful as soon as possible, thank you, regard dr yudhvir singh, shree venkateshwara fuels

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
May 28, 2017 4:10 am EDT

Dear Customer,

I request you to share your complete issue, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU-[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
W
4:59 am EDT

HDFC Bank car loan emi's

This is to inform you that due to some reasons my emi for car loan are not going from my account, even your executive are coming to my home and take it every month.
This time I want that my emi of rs. 10600 would be go through my account.
But one of your officer mr. Amit — [protected] hdfc bank not allowed me and sending viral sms and write that my legal team is coming to my home.
My loan no. Is [protected]
As I am not at home and they bother my family for that every-time.
So please told them to stop this nonsence.
Ill submit my emi at branch itself.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
May 16, 2017 7:08 am EDT

Dear Customer,
We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.
Case is pending with Reference number for your query is [protected].
-Manoj
HDFC Bank Customer assistance

ComplaintsBoard
S
1:12 am EDT

HDFC Bank salary account with hdfc

Hi Team,

I'm using HDFC as my salary account for past 5 year. Recently, some deduction has been made in my account for the value of 402.50 Rs under the name of Transaction ID is [protected] - ACH DR return charges 180 417.

Could you check and provide the reason for dedution or else kindly reverse the money to my account on prior and find my bank account details for your kind reference.

Bank Acc [protected]
branch Mylapore
Account Name Sathiyaraj

Thank you.
Sathiyaraj

Read full review of HDFC Bank and 2 comments
Hide full review
2 comments
Add a comment
H
H
HDFC Bank_Cares
, IN
May 15, 2017 11:33 am EDT

Dear Customer,

We have checked our records and confirm that the said charges has been reversed in your account XXXX4999 on May 08, 2017.

We request you to kindly check and confirm the reversal of the said transaction.

-Anay
HDFC Bank Customer Assistance

H
H
HDFC Bank_Cares
, IN
May 03, 2017 9:02 am EDT

Dear Customer,

We have checked our records and confirm that the charge of Rs. 402.50 levied to your account on April 27, 2017 pertains to ECS debit return done on April 18, 2017 for Rs. 570.00.

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract Service tax and Educational cess as applicable.

We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
S
3:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank settlement of hdfc credit card

Dear Concern person,
I tried multiple times to contact HDFC Customer Care (011-[protected] & 02) but till the time i couldn't get any response.
Actually i am using HDFC Credit Card more than 7 years and now having some problem in present i am not able to pay minimum amount as well and wish to settle this account with immediate effect.
My Credit Card ([protected]) Needs to deactivate and you please arrange the minimum amount which i have to pay to settle this account.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
D
D
DharamVir
, IN
Jul 05, 2018 2:53 am EDT

Hdfc Bank — hdfc bank credit card charges levied without reason

Hi I failed to make my Credit card payment for two months resulting my account on hold. I have been trying to contact the collections department but no body is able to assist me. I never declined to make the payments and the delay in the payment was due to have no job for past 6-8 months. I have sent multiple emails to talktous@hdfcbank.com and creditcards@hdfcbank.com to deduct my minimum payment and release rest of the amount promising making future payments on time but no one has reverted so far. The account has been put on hold since 04 July. Please help me getting my account unhold. I shall be thankful to you. My Customer ID is [protected] Regards DharamVir Ph. no. [protected]

ComplaintsBoard
M
8:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank cheque was returned but money was not credited back

I am the account holder in hdfc bank hitech city branch hyderabad. my account number is [protected] . i gave cheque to the person on 3-4-17 for the amount 23000 . he has account in icici bank miyapur branch hyderabad. his account number is [protected] . he submited the cheque on 12-4-17 . i have sufficient funding in my account . money was debited from my account on that day itself. but cheque was returend to whom i gave on 12-4-17. my amount was not credited back till now . he returend cheque to me . i enquired in icici bank and they said that amount was not credited in benficiary account. i enquired in hdfc bank and they said that amount was deducted from your account and the status of the cheque is "cheque paid".
Please resolve this issue

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Apr 24, 2017 11:12 am EDT

Dear Customer,

We have re-checked and confirm that the cheque was paid to the beneficiary Bank. Incase the beneficiary claims that they have not received it, please write to talktous@hdfcbank.com and provide the beneficiary account statement

-Anay
HDFC Bank assistance

ComplaintsBoard
S
2:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank amount debited without my info from hdfc atm

I am an existing HDFC customer bearing Sal A/C. On 16th of Apr, I withdrawal Rs 2000 from Chhattarpur, New Delhi ATM successfully but when I cross checked my transaction message, it showing as 2 transactions within a minute gap..I.e. Rs 2000 & Rs 20000. At the same time, I called the Customer support team of HDFC & they asked to lodge FIR first. I lodged the FIR as well as the complaint with HDFC. My complaint number is MUMC0417126004.
Please confirm the resolution TAT as my A/c has been blocked & I am short of money.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Apr 24, 2017 11:13 am EDT

Dear Customer,
Please be assured that our PhoneBanking unit is looking into the issue and will respond to you with reference number MUMC0417126004.

-Anay
HDFC Bank Assistance

ComplaintsBoard
D
4:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank hdfc bank atm machine did not return my atm card.

On 17th april at 10:00am when i went to a HDFC Bank to withdraw money my SBI(state bank of india) card was taken by the atm and it didn't come out after that. A lot of people have faced the same issue in my locality. So i would request that you contact me when the card is taken out. The card is a state bank of india card and the card number is 5196********9437. My contact name is devaditya and my contact number is [protected]. So i would request you to contact me as soon as the card is retrieve.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Apr 19, 2017 9:27 am EDT

Dear Customer,

We tried contacting you, however, were unable to reach you. Please write to talktous@hdfcbank.com with the complete address of the ATM for assistance.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
A
11:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank hdfc debit card

I had received a mail regarding amazon voucher from HDFC stating if 4 transactions wit min INR 250 is done before march 31st 100 INR voucher will be given. But i have not got anything.

i have written a mail to Customer support. they are asking for detailed explanation. what else i can explain so clearly other than this.

Find the attachment of the mail below

Thankyou

Read full review of HDFC Bank and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Apr 03, 2017 4:30 am EDT

Dear Customer,

I request you to share your account/customer Id/card and registered contact details to talktous@hdfcbank.com with ref ID-TTU-[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
V
1:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank third party fund transaction

I am vipinchandran, customer of hdfc bank (ac no [protected], customer id [protected]).
My third party transaction is not possible when I am trying to transfer money. all the dealings with my account are correct and enquired the nearest branch (hdfc, mg road, trivandrum), but they don't have any idea. kindly activate my internet third party fund transfer.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
D
2:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank Amount not refunded

I drvenkatesh BG had applied for HDFC long term advantage fund on 27th of February and the amount was deducted from my account on March 6th .I also received a mail stating the purchase confirmation and units will be processed subject to verification. Later I received later that units where not processed and the amount will be refunded . unfortunately amount not refunded. I mailed the costumer care where in they didn't bother to reply, I had called the toll free number and the executive is clueless on what to do.

Read full review of HDFC Bank
View 0 more photos
Hide full review
ComplaintsBoard
S
2:11 pm EDT

HDFC Bank non - maintenance charges

I opened the salary account 2 years back and left the company after that. For the past two years Ami not using that account and I visited the branch recently and found that there is penalty. I spoke to the bank person he said they can wavier the charge unto 5 thousand. Then I deposited the amount into the bank. Now the bank manager is denying to reverse the charges. I large a complaint in Customer care they are also help less and struggling from last 15 days to get proper solution. Can you please let me know where I have to file this compliant.

Thanks,
irshad
[protected]@gmail.com

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Mar 19, 2017 4:38 am EDT

Dear Customer,

I request you to share your complete issue, along with charges details, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID-TTU-[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
A
1:50 am EDT

HDFC Bank credit card

I was provided with the credit card without my authorization and also they applied a scheme on my card and they have deducted Rs.1799 from my card and said me that my monthly statement date is on 18th of every month and when I called the customer care regarding the deduction of the amount there was no proper response and also they have deducted and I called several times to customer care regarding the details of the card and they said they will transfer my call but just hung up and also that have deducted Rs.200 from my card on 10th March.So I again called hdfc customer care but they did not respond and they ended the call so I frustrated about it and I just wanted to cancel the credit card and revert back the amount that was deducted to my account.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Mar 20, 2017 6:24 am EDT

Dear Customer,

I request you to share your complete issue, charges details account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID-TTU-[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
A
7:04 am EDT

HDFC Bank credit card

Hi,

I am Ashok from Chennai and working in Tata Consultancy Services and I bought a Credit Card of HDFC from Office Premises as Lifetime Free Card by November 2014 but they gave me a Times Card which acquires a Annual fees of 550 then I reached the Bank to get the solution they told me to re imbursed the amount but they didn't take any action till date and now the Card is also blocked. Please find below the details of Credit Card

Card No. [protected]
Name: Ashok kumar A

Now I am looking for the better solution from you as soon as possible as it hitting my Credit score.

Yours truly,
Ashok

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Mar 21, 2017 5:30 am EDT

Dear Customer,

I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
A
12:20 am EST

HDFC Bank personal loan

Dear Sir/ mam,
I have been applied for personal loan from the HDFC Bank Brach Haldwani Dist Nainital 2 weeks back, i have already deposited my all concerned documents to the officer for the sam. when ever i make call to Mr. Sumit Joshi who is dealing my case he always be have some excuses as well as their is no response from the branch, kindly look in to the matter as this is a matter of your organisation image also.

Regards

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
P
5:17 am EST

HDFC Bank credit card

I have requested a hdfc employee for Final settlement of my pending money on Oct 28th after paying a part of pending one.He Said will get back to you in few days.After that I moved to US to continue my further education.I called customer care no one responded properly.i got lot of intrest on the pending money.when I asked them I will pay they are not interested and right now forcing me to pay double the amount of money by bothering my family members.Please track all the calls .I have talked to hdfc employee +[protected].Please sort it out

Read full review of HDFC Bank and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Mar 15, 2017 3:33 am EDT

Dear Customer,
We understand that you have also raised your concerns at the office of the Senior Management vide Reference Number [protected] and they had addressed your concern through E- Mail dated March 04 2017.
-Bejoy
HDFC Bank Customer Assistance

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact HDFC Bank customer service

Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

Website

www.hdfcbank.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with HDFC Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with HDFC Bank Customer Service. Initial HDFC Bank complaints should be directed to their team directly. You can find contact details for HDFC Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about HDFC Bank. Discuss the issues you have had with HDFC Bank and work with their customer service team to find a resolution.