Shoprite Checkers
reviews and complaints

Ek het gister 19 Julie 2016 vleis gekoop by Shoprite in Aliwal Noord. Die hoender wat ek gekoop het se verval datum was nog reg, so ek het gedink ek verbeel myself oor die onaangename reuk wat uit hul vrieskaste uit kom. By die huis gekom het ek die hoender oopgemaak. Die hoender so bokant het okay gelyk, maar die binnekant het al begin verkleur en dit was so slymerig en het glad nie lekker geruik nie. Ek het dit maar weg gegooi.

Ook, die kassiere lek hulle vingers nat om sakkies oop te maak. Dit is grillerig en onhigiënies. Dit is ook die rede hoekom ek nie eens terug gegaan het om die hoender terug te neem nie. Die kassiere was baie omgekrap toe ek haar gevra het om asseblief nie haar vingers nat te lek om die sakkie oop te maak nie. Ek sal nie weer by Shoprite koop nie en almal wie ek ken afraai om daar te koop.

Die vleis is vrot en die kassiere onvriendelik en onopgelei.

Good day

I would like to know what the criteria is regarding all the food that has been spoiled or food and products that is past due date?

The reason I am asking this is due to the fact that Mr AJ Grobler is currently the person who Shoprite Checkers Musina 0900 has appointed as their Waste Removal.

He is supposed to give this to his animals on the plot. BUT I assure you that he is giving this for human consumption, they are also using this as their own food recources.

According to me some of the brands given have Shoprite trademark on. This making it very difficult if some are really spoiled causing food poisening.

Please investigate as Mr Grobler has a room full of expired food. He is giving this to unexpected people for consumption.

This is not acceptble.

Kind Regards

On Sat, 30 April 2016 my helper sent money to her children using the Money transfer at Shoprite Eldorado Park. When they went to withdraw the money later the same day, the money had been withdrawn already. Helper went to Shoprite to check what had happened and was told to come back the Monday. On Monday she was told they didnt have time to report it to head office and should come back Tuesday. Tuesday she was told they didnt have "time" to report to HO and should come back the Friday. (Really messing people around) On Friday, my son went with her and then they said they would report it and contact her with feedback. She only got feedback on Sat 14 May and was told that the money was withdrawn by Tshepiso Moteme at the Tzaneen Shoprite (00/828) but couldnt give her a copy of his ID.
We then went to report this to the police station in Eldorado Park where we found 6 other people reporting the same issue as they had also fallen prey to this Shoprite scam. Some of their money was also withdrawn in Tzaneen.
I find this totally ridiculous as you offer a secure and safe service which is obviously not and so our people get scammed with no resolution to their losses.
I request that you investigate this matter and hold someone accountable for the safety of the service you provide. Also that the user gets compensated for her loss as in the meantime her family goes without food!
This is unacceptable and should be seriously addressed as there are many more incidents of this nature.
I would appreciate your prompt feedback.
Money market no: [protected] on 30 April 2016 at 09:35am

Hi shortie at west nyack ny
This is really serving a very bad customer service to the value able customer they don't know even how to talk to customer and they r not ready to help even.
Yesterday I went there in the evening and I was at cash counter 2 employee was talking then I ask help but she said rudely I m by my self I m not going to help you I said can u find somebody to help me but she say u have to go and find someone if they available to help,
All the time it's happening they don't know even they have product or no.
Not responsible at all without knowing answer comes up no we don't have it then when we find out they don't say sorry even. Mostly evening staff is very bad and rush to customer. I think manager is changed
I hope if this will be going on then they have to close Shoprite soon.
I had very good experience at pearl river Shoprite. But not this west nyack one. So disappointed.

My son applied for a job at shoprite in 2015 his still attending school he was 16, since then mrs Busby has left as manager of store.This Mr Groblar constantly thretens and go's on with my son oh his lazy he'll give my son's sap number to someone who can work in the week.My sin was only saposaed to work on weekends and holidays.His now got a problem with that, my son is in grade 11 at the moment yesaterday my son was sapose to start at 2pm that's when the school comes out, he mr groblar tells my son u late so my son said but u know I'm in school yes I know he replied I'm gana give ur sap number to someone else who can work in the week.This is not how shoprite should treat kids trying to gain experiance I mean after all how many kids today are getting jobs and still going to school.His forever on my son's case, my son worked friday and came home in tears about this man being constantly on hisa case, this isa unexceptable really and I'm hopeing something gets done about this Mr john Groblar, my son is now so in a state he said his not going back to shoprite, my husband phoned Mr Groblar today told him does he not want my son to work there and why threten him all the time, his reply my son is lazy my son is not lazy he go's to school and still go work on weekends and holidays.when I've shoped there I've always seen my son busy packing or showing a customer something they looking for.I and my husband are not happy and I demand something be done.Mr Groblar told my husband we must come in so we can talk.All he wants to do is bad mouth my son coz for some reason his just picking on my son who is a schollar no one else.I've had it now, I'm not leaving it here something must be done u can't treat ur workers in this manner at a work place.My son is a good boy good grades he does not smoke and has never been in any trouble, I can't sit by and watch my son cry bitterly how his being treated anymore.My name is Tracy Minnaar my son is Ridhwaan Minnaar. Would also like to say my son got a written warning in last year not a verbal a written warning coz he did not pitch up on xmas day, we went to family that we have not seen in years.Still that written warning don't make my son a bad child.

First time visit and experience at Shoprite Zeerust was on the 27th february 2016, the visit thing it was a busy weekend for the store operated with 6 tills while the queues where crazy. i stood on the queue for over 45min and got pressed, went to the branch manager (Lucas) and asked if i can use the toilet, he just said he does not have a public toilet and i used go use one at the nearby garage.

Was offended cause the shop its not in a shopping mall where one can go and use public toilets, firstly i do not know the town and i'm a customer to shoprite don't know why the manager does not go an extra mile for the customers.

In work with people and know the important of clients at my workplace and was so shocked to get an " I DON'T CARE ATTITUDE" from the branch manager.

I'm pleading to Mr Basson to look at the treatment we get from the stores, i believe that companies are spending a lot of money to take staff on customer service training but still they fail to give that to customers.

I went to shoprite to purchase some things and the plastic of corn flakes was open & I noticed that after paying. When I showed the manager she said that its not her fault & I must do what I want to do because she doesn't do corn flakes. She was so mean to me and we were all surprised & she has no respect for customers. I was treated unfairly and I am totally unhappy with her and her attitude. She is the manager of Shoprite in Ngcobo, Eastern cape. Her name is Sibongiseni Gubela..

While exiting the shoprite store at protea glen mall on friday 08/01/2016. The security lady called me to search my handbag and I went to her. She forcefully dug deep in, me trying to keep the peace, I let her and she took out my r1500 perfume and my hand lotion - both these item are not available at shoprite. She than called another guy - probably the manager and he took these and started threatening me, telling me that I should have notified them about these items before entering the store. I told him there was no security on my way in and I tried to take my stuff back. I only managed to grab my perfume and he wouldn't let me have my hand lotion, he literally pushed my and broke my nail in the process, I even have a scar from this incident. I than decided to leave since I do not have the power to fight him, I mean am a woman. I left behind my hand lotion. If shoprite does not fix this, I will go to every social media platform that you could possibly think of and after that I will go to the papers and I promise to make first page. I want my hand lotion back and I want you to reimburse me for my nails and I don't know what you are going to do about my scar.

Good day I am utterly disgusted with the 2013 championship boerewors bought at Bougainville centre Hercules Pretoria how many bones can a piece of boerewors contain? I am sure the person who won that particular year did not put bones in the recipe. Over the years I have always bought championship boerewors and the last 3 months I tasted bones, first month not so bad maybe 1 or 2 but what I ate tonight was disgusting. Check the recipe cos something is going very wrong in your butcherys. I took a picture but unfortunately it wont attach. But believe me it is gross. Mrs J van Tonder [protected]

We are Romans Pizza - Lesotho running here at Maseru Mall, for almost 3 years, when Shoprite here in Maseru Mall was open we are the first customer always buying mushroom, after 2 1/2 years, your staff and vegetables controller and Manager name he called Pitso, Did not attend to my complaint when they don't want to sales to us the mushroom and before they used to give us the rotten one all the time. coz they are giving now priorities to Debonairs. Now for almost 3 months now they are not selling mushroom to us at all, they have a lot of excuses, but we are always giving them an orders and they refuse. One day I met the Branch Manager he called himself Edwin, and I have complaint to him everything, but today he was so rude to me and tell me not to come and buy anymore to Shoprite anything, its because I have found one of the trolly infront of my shop, and I wanted to use it. He is shouting at me and insulting me. For the almost 3 years I been buying all my stuff from Shoprite and expense almost 20000 rand a month. still im buying from them other stuff for my shop even though they don't sale to me a mushroom anymore. but today, I felt insulted, coz Mr. Edwin he was so rude to me and to my staff and telling me not to come and buy anything from Shoprite. We are the first regular customer always supporting Shoprite when they are almost closed down in [protected], now they treating us like bad consumer. How will you do if your in my place?

I recently for the first time in my life went to Shoprite in Fish Hoek because someone transferred money to me using the money market and it is certainly the last.

I was waiting 10 minutes in the queue behind an individual who was on the phone for 10 minutes whilst the teller enjoys her chat with a friend. Then all of sudden she decides to ask me if I followed the queue. There were two counters one with a longer queue and one with only one person and we stood in the one with one person. She then tells us that people who come there know that Shoprite has only one queue. I asked her that why did she wait 10 minutes before informing of this and she could not respond to that. I asked the admin manager who said that the teller failed to see you were there. When I mentioned that there are two counters and two queues he simply said "People who come here know that it is one queue for both counters".

Overall exceptionally incompetent staff and management. I will not be coming back and warn others too.

Good day

I deeply disappointed in a complaint ii laid against Shoprite Vryburg Admin Manager I Lockey in wich manner she speak to the customers and swearng, also what i expierience how she swear at even the staff members(cashiers) its shows me that she got a leck of proffesionalism.

Also it came to the attention of the Area Manager Gary Hening he contact me and inform me that they will sort the matter internal out.
I disagree about that and request proof on paper(feedback) but he Gary refuse to give me in wtriting feedback .

I also went that far and gain some customers names that are against her behavour.Also when i speak to some of the stuff members the sa to me that, that the dont want to say anything about her because if she find out wh talk aganst her she mae sure ou get fired in a constructialway.

We are staying in a Democratic society n South Africa and we are fedup for people I.Lockey to disrepect customer aswell there staff members.

I personally want that the Senior members must sort her out.And i thnk that Gary Heninh is not competent for his job, because he cant tell me he will not gve me as a customer of Shoprite and also save Shoprite thousonds of rands in 2007.

Thans here soon from you, i will not stop until ou responde back also i want to put her (I.Lockey) in the news paper.

Ek wou betaal maar die kasier was baie ongeskik. Linda Maluleka het nie eers moeite gedoen om my te groet nie net met die vinger gewys op 'n stukkie papier wat langs die till vas geplak is. "Cash Only" Linda het nie eers moeite gedoen om my behoorlik in kennis te stel dat sy net kontant vat nie. Ek het kontant by my gehad maar ek het my so vererg dat ek na 'n ander till gegaan het. Dit is nie die eerste keer dat Linda Maluleka so 'n houding teenoor my het nie. (Jammer teenoor alle kliënte). Sy het die houding sy doen jou 'n guns om jou te bedien. Dan het ek nog 'n probleem sodra die krag afgaan moet jy tot 20 minute wag voor die tille aangaan om te kan betaal. Ek glo daar moet bietjie ook gekyk word na die kaart stelsel. 2 Weke terug was die stelsel af en al wat almal vir al die kliënte sê "Sorry this is a nationwide problem" Pay cash or we can't help you. 'n Dame met 'n petrolium kaart is net aan haar gesê betaal kontant. Daar is 'n absolute slap houding in die winkel. Ek het eers in Wierda Park Centurion area gebly en nou het ek Valhalla toe getrek en die diens daar is absoluut swak. As ek moet dink aan die verskil tussen die 2 winkels kan ek nie glo Valhalla Shoprite laat julle naam so deur die modder sleep nie. Dit stel die teenoorgestelde van wat julle adverteer.

It's month end and the ques where long, no express tills to cater for people with 3-4 items, a few tills where opened. The staff at the tills were slow and not friendly. They refused to check prices or exchange goods at the tills . The elderly also que and are not assisted to pack their groceries.

The store is hot and stuffy

I went to visit Shoprite at Hillbrow Johannesburg with my girlfriend to do our shopping for the festive season, we arrived at around 8:30pm, we quickly grabbed a troly, then as we were ready to psy we proceeded to the tills, and all the girls on the tills stsrted to complain when they saw our trolly as it was filled up then one of them apperantly hrloed us.after that there was a 12kg flour which wasnt in good condition then a helpfully security guy helped to get the other one which was in good condition, but when he ccame back none of the girls on the tills wanted to help us snd there was one of the ladies who really gave us hard time snd she wasnt willing to listen to us ss clients but she went on snd called us names I m very disappointed and angry st Shoprite staff they have no respect for the people who pay their salaries, instead dhe indulted us until her manager intervened, I m typing this email seeking for an apology from that person and we personaly feel your staff need proper training on how to treat their clients.. I left my flour there and I want shoprite to callme and solve this matter cause I will definitely take it further. . We passed all the other stores and chose to buy at Shoprite and that is the service we get. Its unacceptable I will never buy at Hillbrow Shoprite I will never allow your staff to insult me yet I'm paying my money. .. and worse part even when the manager intervened they still had an attitude about sorting out our problem that's why we left our flour. I purchased for R1680 wich I would have gone to a store that values my time, money and appreciates me as a client. I'm very angry

Shoprite bakery cake decoration area:people observed "touching and handlling" cookies and decorating cooked "finished product with bare hands-without gloves. This has been ongoing for a while and store management do not correct this issue. People do not want to eat anyone's dead skin cells! All food handlers must wear hand protection when touching cooked foods, as per fda laws.

I am a regular shopper at ShopRite of Perth Amboy, NJ and I have witnessed (on many occasions) the Manager: AJ Jafar talking very nasty to the employees. This is not only very unprofessional, but also degrading and disrespectful to the employees. In addition, this bullying behavior is intimidating and creates a hostile work environment. Someone needs to address this situation and must reprimand him for his unruly behavior. It is bad for business and this is no way of expressing "leadership" skills.

Shoprite corporate office address: 160 silas deane highway, wethersfieldct, 06109fax:phone: [protected] detail of order number: [protected] placed 4/22/2014 7:47:32 am estdelivered 5pmitems orderedsku brand/product name price qty product totals073410163320 arnold rolls - select hot dog $2.50 3 $6.[protected] arnold rolls - select sandwich with sesame seeds $2.50 3 $6.[protected] hershey's dark chocolate kisses - special dark $3.69 2 $7.[protected] hershey's peanut butter cups - dark chocolate $3.69 2 $7.[protected] lipton iced tea mix - lemon $6.99 1 $6.[protected] pampa lemon juice from concentrate $1.00 2 $2.[protected] seltzer lebanon bologna $5.99 1 $2.[protected] shoprite orange juice $2.99 5 $14.[protected] shoprite frozen orange juice concentrate - some pulp $2.69 15 $40.[protected] shoprite turkey $6.99 1 $2.[protected] shoprite american cheese $4.49 1 $2.[protected] turkey hill ice cream - premium chocolate peanut butter cup $3.29 2 $5.[protected] utz potato chips - sour cream & onion $2.99 8 $23.92 product total: $127.14sales tax: $0.00delivery charge: $15.95 order total: $143.09shoprite american cheesesubtotal: $13.47click for product details. lb 3.00 @ $4.49 only rec'd 0.50 lbseltzer lebanon bolognasubtotal: $14.98click for product details. lb 2.50 @ $5.99 only rec'd 0.41 lbshoprite turkeysubtotal: $17.48click for product details. lb 2.50 @ $6.99 only rec'd 0.29 lbhershey's peanut butter cups - dark chocolate $3.69 2 $7.38 only rec'd 1 bagthis is my sixth time ordering home delivery. i am disabled, and homebound. sincei can no longer volunteer my physcial time, I now donate a free lunch day to a homeless shelter, once or twicea month. I placed my most recent order on 4/22/14, at 730am, it was delivered at 515pm, that same day. the shelterpicked it up from my home at 8pm. the shelter called me at 9pm, and told me that there was hardly any lunchmeat or cheese, and 1 bag of peanut butter cups was missing. I called the fox street shoprite at 915pm, and I told the person who answered [protected], that I had ordered 8lbs from the deli dept. , and had only recieved 1.20lbs. I told her I needed it for a homeless luncheon the following day. she was very sorry, and told me that becauseit was the stores fault, it would befree, there would be no charge for the meat and cheese that was not delivered, and no delivery charge, since I had already paid that. and the missing bag of peanut butter cups would also be free. she told me to call in the morning to get my delivery time. the person I spoke with in themorning told me that I would need topay for the missing lunchmeat and cheese if I wanted it, well I had nochoice, because there were a lot of hungry people waiting to be fed in 3hours. it was delivered to my home at 11am, and picked up by a volunteer, and by the grace of god, the lunch was served. I had to pay $44.45, forthe stores mistake, I really hope you will return that money to me, a credit would be fine, because I will continue to use your store for my homeless lunch orders. thank you, mary mulhall, 5009 copley road, phila. , pa. 19144, [protected] ps.. i sent 3 other emails to "contact us" site