SUBMIT A COMPLAINT

Shoprite / money market reset pin

Review updated:

I went to Ludlelo & Luthando str Roodekop shoprite on the 29/08/2017 to deposit money to send to someone, I sent the mi number but forgot the last digit of the pin. so I went back to report to the ladies working at the money market. so they said I must come back after 2 weeks they will send the pin to my number. I waited 2 weeks but no pin was sent and waited another week. I went banck to report this matter to the manager this time told to wait another week they will send the pin up until to date which is the 02/10/2017 I have not received that pin which means I can withdraw the money I put in the shoprite becasue they dont want to sent the pin

my name is sylvia matsane [protected] are my details

Sy
Oct 02, 2017
Sort by: UpDate | Rating

Comments

  • Za
      Jul 10, 2018

    I deposited money with Shoprite money on the 28th of June and then gave numbers and pin to my sister, and when she tried to withdraw the money she was told the pin was incorrect, i then thought that maybe there was a typo on my side and went back to the shop on Thursday the 5th. They took my ID and slip and promised that i will get the message within 2 working days which i have not received till today. I phoned this morning to follow up with the shop and requested they give me their head office contact number so that i can call them directly, they refused, saying there is no number, i feel robbed and losing trust can someone urgently contact me me please to get this rectified? [protected]

    +1 Votes

Post your comment