Menu
CB Bad Business Partners Review of ClassMates.com
ClassMates.com

ClassMates.com review: Unauthorized use of Credit Card 1

R
Author of the review
11:41 am EDT

I joined Classmates.com subscribing to their Gold Membership costing me $59. Within one week I had received an additional charge on my Mastercard from a company called Shopping Essentials for $19.95. They stated in an e-mail I received after complaining the following:

Dear Rober W. Montgomery

Thank you for your email. I would like to apologize for any inconvenience you may have
experienced.

"Your membership record indicates that you agreed to try Shopping Essentials+ when you clicked on a
banner ad presented on a website you were visiting (CLASSMATES.COM). Additionally, by accepting
the trial membership, you agreed to be enrolled using the billing source that you authorized and
that after the trial membership period, you would be billed the program fee. A Welcome e-mail was
sent to the e-mail address you provided at the time of enrollment. This e-mail would have also
explained the terms of the membership as well as the benefits you are entitled to."

I do not remember clicking on a Banner AD, I never received an e-mail and I sure as heck did not give them my credit card number. This company is doing business with Classmates.com which was suppose to be a reputable site. Shopping Essentials has said they would cancel the charge on my Mastercard and cancel any supposedly trial membership I had and I am canceling my membership with Classmates.Com. I have not heard anything from Classmates regarding the security of my Credit Card Number or the cancellation of my membership and the deletion of my personal information from their data base. There are numerous complains posted on the WEB regarding this particular "Deceptive Credit Card Fraud".

Robert W. Montgomery

More ClassMates.com reviews & complaints

ClassMates.com - i cannot aford the $9.95fot this also try writing 6 time with it said it would not take the address 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ClassMates.com - Unauthorized charge to credit card 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ClassMates.com - Unauthorized charge to my debit account 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ClassMates.com - Unauthorized use of Debit card
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
Add a comment
D
D
Dawn
,
Jul 03, 2008 12:23 am EDT

I just signed up for the offer to get $10 off my membership and a free $25 gift card. I trusted it since it came directly from the Classmates site.

They listed a number to cancel at when I initially signed up but I did not write it down since I figured I would get that information in a confirmation email.

But I did not receive any email from them. I have no idea how I would even participate in their program if I wanted to, I have not been given my incentives, and I have no idea how to cancel.

I've emailed Classmates about it and am hoping they will give me this information, but based on what I've read on the Internet, I'm not holding my breath.

Trending companies