The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Shoppersdiscount .com / Taking Payment from Debit Card

1 United Kingdom Review updated:

I am writing to complain about shoppersdiscount.com and a deal they have on the trainline.com ticket site.

I purchased train tickets for 2 journeys online in September 2008 and at the end came up GET £10 off your next tickets if you click here!
I thought this was part of the trainline.com and clicked. It was very unclear that I was to be charged monthly a fee of £8 off my debit card by shoppersdiscount.com and I strongly object to the way in which this is done.

Sort by: UpDate | Rating

Comments

  • Na
      29th of Nov, 2008
    0 Votes

    I am 84 years old and I didn't realize I had to pay $12.00 a month for this service. I can't afford it since I'm living on social security. I want to cancel this but I haven't been able to get to anybody to do it. Could you please help me to cancel this. I have read other peoples complaints and I think this scam is just awful. Everyone works had for their money and no one should have the right to steal it from them this way. Please pklease help me get mine canceled. Thank you. Nancy

  • Pa
      4th of Dec, 2008
    +1 Votes

    I just notice shoppersdiscount is deducting $12 from my debit card. Please I would like to cancel this service, something I don't use.

  • Ka
      18th of Jan, 2009
    0 Votes

    Shoppers Discount is a TOTAL SCAM. My husband purchased something online, and a 'pop-up' offered a free $10.00 discount. He had no idea he had signed up for anything. I did not notice the $12.00 charge until November 2008, but then noticed they had deducted $12 in October, also. I immediately called the number noted on my Discover card for shoppersdiscount: 800-889-8776. I talked to a representative (after waiting for a long time listening to recordings). She assured me the charge would be credited. Not only did the credit not show up, but my recent statement shows another deduction in December! I plan to pursue this and think criminal charges should be forthcoming!

  • Pe
      27th of Jan, 2009
    0 Votes

    I am getting monthly withdrawals from my bank account, by Shoppers Discount I am unable to reach their site to cancel anything I may have accidentally gotten into. Peggy

  • Ch
      13th of Feb, 2009
    0 Votes

    How do I get out of them taking the 12.oo off!!!

  • Do
      6th of Apr, 2009
    0 Votes

    I WANT TO CANCEL THIS ACCOUNT AND HAVE NO MEMBERS DUES OUT OF MY ACCOUNT. DO THIS TODAY AND I BETTER NOT SEE ANY CHARGES OFF MY BANK ACCOUNT. IT WAS TOTALLY MISREPRESENTED TO ME AND I GOT NOTHING THAT WAS TOLD ME ON THE PHONE. I WILL BE WATCHING MY ACCOUNT CLOSELY TO SEE THAT NO CHARGES ARE MADE TO ME

  • Ms
      7th of Apr, 2009
    0 Votes

    iwish to complain that charges are appearing on my debit card for £8.00 per month that i have not agreedto

  • Co
      25th of Apr, 2009
    0 Votes

    I was solicited over the phone by the above named organization, the free trial on the gas rebates was okay, but when I hesitated on the free trial oflong distant phone minutes the person on the other end started questioning me "why not"? they repeatedly asked finally I said I change my mind do not send me anything they hurriedly stated both items the gas rebate & the long distant card was being sent and thatI could call to cancel, but they have my bank card # and I did not like the high pressure sales pitch which caused me to change my mind in the first place. Now I call on e of the numbers they provided only to reach an idetity theft prevention hotline, talk about your scams. I had to evenutually use other means to put an end to this madness and even then there are no ways to be sure No more buying things online with my card The good guys will have to wait on me to buy anything online from now on - angry customer

  • De
      2nd of May, 2009
    0 Votes

    i absolutly agree with all of the complaints stated. i donot wish to shop online. and i kn ow about the gas it is to annoying to do on top of the FACT that i have to many things going on to remember to send the rebate off. so needless to say i am no longer interested in the program. on top of the fact i can't afford the withdrawal that is coming out of my account, because i have not used any part of the program which means i am just giving my money away so please stop taking my money out and take me off of your callers list. thank you.

  • Ba
      19th of Sep, 2009
    0 Votes

    I don't wont no more money, taking out of my account I didn't give permission, these or sometricky people they need to close them down.

  • Ca
      6th of Sep, 2010
    0 Votes

    I totally agree with all the comments. I am being debited for £10 per month which i don't remember agreeing to and I wish to cancel NOW!!!

  • Li
      16th of Sep, 2010
    0 Votes

    I Only noticed that i was getting ripped of by shoppers discount.com when my account was going in arrears and when i looked they had took £10 out 2 months in a row i went in my bank nd they have canceled my card nd reimburesd me with the £20 something should be done about this its a sham luckly i only use my account for direct debits so it hasnt took me long to relise but what if i had not checked

  • Sh
      20th of Nov, 2010
    0 Votes

    How do I cancel this amount going out of my credit card every month? Everyone knows its a scam but no one seems to know how to end it. Anything being done about this?

  • Ca
      23rd of Nov, 2010
    +1 Votes

    i went into the bank who gave me a phone number rang it and they gave me one which put me in touch with shoppers discount who cancelled the amount going out every month. Try it it may work for you!

  • Ma
      13th of Jan, 2011
    0 Votes

    it as just come to my attension that shoppers discount have been taking ten pounds out of my bank account with out consent for several months now, i got in touch with the bank, and they told me to go on line and get in touch with them to cancel my card payment, after a long time trying to get a telephone number, i eventually tracked them down, and successfully stopped future payments, the telephone number is Free phone 08082341539, i hope this can be of help to all them people out there that have been scammed

Post your comment