Shoppers Drug Mart / pharmacy assistant

I phoned the Peterborough Shoppers Drugmart to see if my prescription had been filled as they told me it would be done. I spoke to a pharmacy assistant named Katelyn who was absolutley awful and rude toward me on the phone. She did not give me a chance to answer and interrupted me 3 times. I was also on hold for 10 minutes waiting to speak to someone. I then stated that all I was doing was following up and she hung up the phone on me. I am disgusted by the service provided by this shoppers drug mart and believe something needs to be done about their treatment of customers.

Jan 30, 2017

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