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Shoppers Drug Mart
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1.2 1537 Reviews

Shoppers Drug Mart Complaints Summary

88 Resolved
1447 Unresolved
Our verdict: If considering services from Shoppers Drug Mart with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Shoppers Drug Mart reviews & complaints 1537

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K
9:59 am EDT

Shoppers Drug Mart customer service

I went to the burlington shoppers yesterday and was going to purchase over 50.00 worth of beauty products and asked the clerk when 20x the points was? The clerk said tomorrow meaning today. I asked her to hold my items. I came in today to purchase but the points are sat not today
I wanted the loreal lipsticks anyway and would come back for the rest tm. We'll those lipsticks went back to regular price and the manager of the store would NOT offer me the sale price. Had I known they'd go back to regular price I would have purchased them yesyerday! Also, last week I downloaded a coupon for Revlon colour stay eyeliner as I was supposed to get 1000 points or something like that but I never did receive them!

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12:34 pm EDT
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Shoppers Drug Mart pharmacy

Each time I have gone to get my prescription from the pharmacy at shoppers drug mart at the Taylor St and Broadway St location, I have found them to be very unprofessional. Often times I stand there waiting for them to acknowledge my presence and today once I was acknowledged, all I got was a "hi". Once I received my prescription, I explained that I had tried to refill it with their phone system but it hadn't worked, and I was wondering why so it may work next time. The lady said "well it must have worked because I'm holding it now" I then had to explain again that no it hadn't worked, and I had to speak to someone to get it filled. She then told me how to do it (as I had done already) and then said she doesn't know what happened on that call so I'd just have to try again. She was not helpful at all. I would like to not go there again because of the poor customer service I have experienced over and over but it is the only pharmacy close to my home. I expect that even if they are busy behind the counter that they should still acknowledge their customers presence and can at least say "I will be right with you" and once they speak to the customer ask "how can I help you" and then try to help the best they can. I did not experience any of this. I have experienced good customer service at other company's pharmacies so I don't know why they cannot treat their customers well.

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6:25 pm EDT

Shoppers Drug Mart paysafe card

I purchased a card for 150 dollars and paid 155.95 dollars . The difference should be the fees . I found out the card was expired march / 2015, when I did the purchase on feb/15/2017 . Pat safe card ! It's not safe at all . Purchase was done at shoppers drug mart billshire gate in Mississauga, very bad customer service . I have been trying to resolve this matter since then with no luck, I never been through horrible customer services in my life as I have experience in this store, I was trying to resolve the issue through paysafe card customer service since that time . I finally got my refund to day for only 132.50 dollar, I don't agree for any fees towards this transaction since I did not use the service at all and I did not choose to get expired card ! I even have to ask for something towards my suffering going through this and my interests for over a month time fram I have been waiting for this refund, I am waiting for your response towards this matter A.S.A.P . Before I take my next step by filling a legal complaint against the company to the business bearu . My contact information is : [protected]. My name is : waad salah . Thanks

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1:04 pm EDT
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Shoppers Drug Mart rudeness of the manager

Around 1:15pm, I went to the Shoppers Drug Mart in Tecumseh Mall to buy an item which was advertised last Thursday's flyers. I could not find the item, so I asked for help. The customer assistant, came and said they did not have the items. I told her that I am surprised that you would think shoppers would make sure the items are available before advertising. I asked to speak to the manager. He approached me looking grim and said that items were not available . Try other stores. I mentioned the same as above. And he seemed totally miserable. At that time I said I would not be buying the I other item in the basket. I left the basket while he was there. He turned around, picked up the basket and told me thank you for being rude.

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1:37 pm EDT

Shoppers Drug Mart produce

Today is March 18th 2017 Sunday while I was at Shoppers purchasing brussel sprouts trying to pick out the perfect one the associate Andre up a brussel sprout off the floor and threw it amongst the ones I was choosing when I asked him about it he told me management told him that is what he is supposed to do can someone please retrain Shoppers Associates on how to treat customer it would be appreciate it it is the Shoppers Food Warehouse in Rockville off of Nicholson Street

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5:54 pm EDT

Shoppers Drug Mart femmed pregnancy

I purchased this vitamin today. I was in a rush so I picked it up and paid and came home.when I was about to eat a capsule of it. I looked at the expiration date and it was expired one month ago. First of all please explain if I didn't notice the date. Damage caused to my baby who is growing in my womb ... who would have compensated for the damage. If I would have eaten these expired vitamins. ...
2nd when I went back to the store to return. Manager was rude. He looked at it and started walking to where it was without eve showing any kind of regret or embarrassment. ... and he said okay you want to exchange or get a refund... I mean come on... you are not even sorry for selling such important vitamins which are expired. ...
I was really looking forward to see some kind of shock. But it seemed pretty normal to him... probably that's why he was not even sorry...
I would like to see some compensations...
This shoppers is located at erinmills town center. Today is Saturday March 18.

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kstephy
, CA
Mar 18, 2017 8:36 pm EDT
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I mean, yes, it sucks that they had expired vitamins out on the shelf and the situation could have been handled better, but if you were to have taken any you would have been fine.

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kstephy
, CA
Mar 18, 2017 8:34 pm EDT
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Many expiration dates are set very conservatively because it benefits the supplement company. It is not dangerous to take expired vitamins, but as mentioned, the vitamins will lose their potency. The vitamins ("expired" by one month, meaning they're most likely not expired) would not have damaged your baby.

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B
11:06 pm EDT

Shoppers Drug Mart customer service

I had went into the store yesterday (march 14th 2017), as I was proceeding to check out the cashier named Mikayla was extremely rude to my daughter and I as we were checking out. I did not like the customer service she had gave us and I will not be giving out good comments to my friends and family about this store. Definitely will not be going back.

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12:25 pm EDT

Shoppers Drug Mart no 7 mens 50ml moisturizer

I purchased this product as I have been for years now, and have nothing but positive things to say about it. I recently ran into problems when the pump stopped working. I figured this would be no problem to return, so I tried to do so. I was told that there was nothing that could be done without a receipt or that I could wait until Monday when a manager was in. I did just that, and when I went in Monday the manager read a page about me, and then said there was nothing she could do without a receipt. I told her that I had paid for a full product not jut half, and that it was a shoppers brand. She told me the bottle feels empty, and without a receipt there was nothing to be done. I was absolutely offended that he accused me of trying to return a product I had already used. I have worked with the public for years now, and would never allow my employees to speak to a customer the way I was spoken to. I found the transaction on my bank statement, where I purchased the product several weeks prior. To avoid being offended and spoken to in such a fowl manner again, I left the store and left my product. I would appreciate some sort of compensation - even an apology would have sufficed. The product is somewhere around $25, which is not a substantial amount but an amount that I paid expecting to get the full use out of a product. I did not spend that money to have the product break, be accused of lying, and then receive no sort of apology afterward. I am absolutely appalled by the service I received, and until I feel as though I am valued by your company, I will no longer shop at your business.

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12:00 pm EST

Shoppers Drug Mart pharmacy

Hi, I left a complaint at the front desk about the following situation.

I went into the shoppers on 200 st 6339 . To get my prescription filled I was the first in line and I waited there for 10 minutes to drop off two prescription.
There was 1 lady in the pickup time and she sat there to talk for another 5 minutes .
I said please can I get some service over here she waved to me with my husband and said " yeh I'm with a costumer"
Of course I was eaves dropping the entire time so I heard what they were talking about since I got there and all 3 were already talking to the girl. about what her coverage was ... so they must have already covered the important details of prescription.
When Amy with the purple hair finally walked over it was only because my husband said " PLEASE can we get some help over here "
She came over and snarled " if you couldn't see I was already with another costumer" My husband replied " yes of course ive seen weve been standing here with my wife in pain observing your conversation for the past 15 minuties, Why should it take 3 people to help 1 when your drop off line up is growing, ( people walked away from the line ) . Amy ripped the paper out of my hands and glared at my husband. Amy said " People dont usualy come to a pharamcy in pain" ... Really think about what this women has just said .
My husband chuckled in wonder of the comment and apparently that got under Amy's skin enough to hand me back the perscription and say " You can take you buisness else where" she then walked away form the line up and another person came to the counter... apprently my 70 dollar percription Skin Mouth Enfection ... AND SPINAL Cord medication to help me with main till my ct scan today... what a joke and still wasnt good enough for your buisness and my injuires... to minor for Amy. I left A note in full detail of what happened that night around 8 pm. I have not received a call back yet. So My Husband called in and left a complaint with a lovely person on the phone to TORONTO. I love Shoppers and Love going there I genuinely hope Amy isnt the kind of staff you want represetning your company. 2 other people in the store saw what happened and assured me that they where going to call in and would never go to the pharmacy there in fear of being treated how we were.
#666992 - file number at shoppers the man who took it was incredibly nice, you should have staff like this working in your stores very refreshing after Amy

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7:03 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Shoppers Drug Mart - overcharged for an item.

I left the store after purchasing 2 double packs of Cottonelle fresh wipes. The ticket said $1.99 or 3 for $5, , original price was $7.62, I thought steal. I take both. I leave Nd look at my receipt when I get home and notice I was charged $5.99 for both. I call to ask them to check the sku and ask what do I do.. She only checked the price on the computer...

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J
4:57 pm EST
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Shoppers Drug Mart candle I purchased

Hello... 5:35 pm I limped to the counter bc I have a disability with a candle in my hand. The price wasn't on the candle. So she looks at me like I'm completely stupid and says go back and get another one. I said excuse me? I identified that I limp. Gave me unacceptable amounts of attitude with 5 people behind me and ask a male clerk to get another one for her. It's not my job to make sure your prices are on products. She was completely rude to me and I was very embarrassed. Don't know if I will go back into that store after this.
Short Pilapino girl.
Thanks for your time.
Jason [protected]

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5:45 am EST

Shoppers Drug Mart feedback about shopping experience

This incident dates about 3-4 months back. I wanted a gift for my friend. So I went to Shoppers situated on the intersection of south fraser way and trethewey st in Abbotsford BC near Original Joe's restaurant. This lady working in the cosmetics section, Lisa, came and helped me decide what to get. I bought a pack of Georgio Armani Fragrance for Men but I found out that my friend already had that kind. So I went back to the store located in 7 oaks mall in Abbotsford BC but I was turned down for an exchange because I didnt have the receipt. I was quite disappointed and unhappy with the kind of experience that I had. I went back to the same store by original joe's. The same lady came to me asking for my concern. She talked to her manager and got the exchange authorized. I, in turn, spent even more money. Lisa helped me in the way that I was expecting. Thanks Lisa for such a wonderful shopping experience and for taking care of me even though I was a pain. She is soft-spoken, easy to get hold of, always helpful and smiling. I will go back to the same store just because of her

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9:49 am EST

Shoppers Drug Mart beauty boutique

I am one to never write complaints but the sales lady in the beauty boutique was extremely rude and unprofessional. I had asked her a question about the Shoppers points, she then began to respond in a very condescending tone and spoke to me like a complete child. After I had been patient and listened to her banter (which made no sense) I was debating on certain products - I was on my way to grab some deodorant before making all of my purchases (which were high end cosmetics) before she rudely stopped me and said that all cosmetics have to remain in the beauty boutique and to please give them to her and then I can leave. I guess I'll be ordering off Sephora from now on!

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1:22 pm EST

Shoppers Drug Mart free movie tickets january 7 and 8, 2017

On Jan 7 and 8, you have a promotional offer of 2 free movie tickets if we spend $75.00. We went to the store 3 times and spent the required amount of over $75.00 on each visits. We got 3 pairs of free tickets. We are about to use the tickets but when I checked the them 2 pairs expiry dates are Jan. 31, 2017 and the other pair is Oct. 31, 2017. How can I exchange those tickets dated Jan 31, 2017 to Oct. 31, 2017?

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10:47 am EST

Shoppers Drug Mart baby wipes

The week of March 4 - March 10, 2017 flyer was advertising that huggies Natural Care baby wipes 184 pack was on sale for $3.49 each, according to the ad picture, no other description. When I arrived at the store, that product was not marked down to the advertised price, when I asked the cashier about it, they looked at the flyer and were confused when the price wasn't the same, they called the supervisor over, when the supervisor was finished his investigation, he didn't have an explanation for me, he only said the ad picture is wrong. That was a disappointing explanation, no offer to honor the flyer price.

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8:12 am EST

Shoppers Drug Mart fraudulent product bought at fairview location - shoppers drug mart

I bought the Macadamia Hair Oil Mask from Shopper Drug Mart Location at Fairview Mall. This is not a cheap product, retails for $32.00. I have been using the same product for over 6 years and noticed when the consistency and the texture was off, I thought to myself- no Shoppers Drug Mart wouldn't sell knock-off products.

I happened to be downtown Toronto a few days later and went into a second Shoppers Drug Mart location- on King St. to check if the hair mask there. It was the right colour, smell and consistency of the original product. I purchased the real product there for the same price.

Please see attached images of the fake creamy product on the left and the pearlescent authentic product on the right. The packaging of the product differs as well. Receipts are below each product as proof of where each was purchased.

Why is one location of Shoppers selling fraudulent products? Is there no type of quality control being done to track the distributors of each store? This falls way below the Shoppers Drug Mart standards and I am appalled to have been a victim of fraudulent products.

I have yet to return to the store to request a refund, as I intend to go to the exact location I purchased it from to confront the Manager. I know I will be receiving a hard time when it comes to returning a product I already used (only once until I purchased the authentic product).

There are many consumers who have not used this product for years like I have been, and they are all victims of purchasing this fraudulent product.- at an original price. It is not only a matter of only receiving a refund, I expect a full investigation to be completed on this Shoppers Drug Mart location. There is an issue with the distributors that this location is using for this product, and I am sure they are not the preferred distributors of the Shoppers Drug Mart company.

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9:27 pm EST

Shoppers Drug Mart customer service

I made purchase at shoppers drug mart in eaton center Toronto (220 yonge st.) at 6:51pm on March 5th 2017.
This girl at cashier was really rude.
She was giving me an attitude since she saw me at cashier.
Maybe she was in a bad mood or she hates Asian( mostly likely this is why because she said "hi" and asking for optimum card nicely to a white gentlemen behind me even though I was still paying)
And throw my optimum card like she's touching dirty stuff. And whole this time she didn't look at me nor talk even one word.
I don't know why I'm just buying stuff and have to feel so uncomfortable.
Please educate your workers. I am not expecting perfect customer service but either worst. As long as they are getting paid, they should work as professional in any jobs.

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7:56 am EST

Shoppers Drug Mart on duty manager march 4 between 3:30-5 pm

On March 4 I made some purchases at Shopper's in Edmonton 91 St and Ellerslie location. I forgot my Optimum card so I returned to have my points added. The Shoppers on 111 st and Ellerslie is closer to my home so I chose that location. I first asked a male cashier if he could add my points. He told me that only a manager could do that. He uncomfortably told me she was on break. Then he told me to wait and brought my receipt to another cashier. There was some discussion between the two of them on who should page the manager and neither of them wanted to. The second cashier (female) informed me that a manager (Sue) had left and the other one was on break. She finished assisting other customers and then paged for Sue to help with adding my points. No one came. The cashier apologized to me for the wait and then explained that she was nervous about paging again because it was the manager. I thought it was odd that she had paged for Sue, when both cashiers had already advised me that Sue was not there. After a few moments a woman came in wearing her coat and walked past me without acknowledging me (even though I was the only customer standing by the cash register that she had been paged to). Right away it became obvious why both cashiers were nervous about paging her. She pushed past the cashier, yanked the receipt out of her hands and while starting to add my points she belittled the cashier in front of me. She asked: Why are you paging for Sue? Why are you paging at all? I'm on break! The female cashier tried apologizing to her from the second she showed up but the "manager" kept interrupting her. Next she (annoyingly) tossed my receipt on the counter and says (in the most condescending way) : "This isn't even our store". She attempted to rush off past me (having never acknowledged me) . I was in such shock at how she was treating her employees that all i could say was "Great customer service ! I'll be writing in about you!"
I would like the manager to apologize to her employees. I left a voicemail with manager Sue asking for the same. If the manager in question does not want to be interrupted or feels that she does not need to talk respectfully to he staff, maybe she shouldn't be earning a manager's wage. I want to make sure that someone speaks to her or that she receives some training on customer service and respect in the workplace . Given the fear that both cashiers had about paging her it is clear that this was not a one time incident.
(When I returned to the original store to have my points added a cashier did it herself. I asked if she was a manager, she said she wasn't. I told her what happened at the other location and she explained that only the manager can add points to a receipt that is from a different store. So my understanding is that the 'angry manager' could have indeed added my points but instead chose to make me drive to the other Shopper's location).
I wish I would have been quick to ask her name, but I was in shock by her behaviour. I understand that there may be a policy in place, I am not asking for any exception to be made for me. I just want her behaviour towards the other employees to be addressed.

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4:52 pm EST

Shoppers Drug Mart customer service and returns

Date of incident: February 27, 2017
Location: Jane and Rutherford Shoppers
Wanted to return a previously purchased Enfamil ready to feed 18 x 237mL box. I had purchased 4 boxes as I had newborn twins. One boxes last me about 2 days; therefore, the 4 boxes would last me just a little over 1 week. Having this many boxes is normal in our household. Due to the high cost of taking care of newborn babies, as well as the fact that the babies weren't taking well to Enfamil, I had decided to switch. At this point, I had 4 boxes and no time to return the product.

I purchased 2 boxes from the Jane and Rutherford location and 2 boxes from the Jane and Wilson location. I tried to return all 4 boxes at the Jane and Rutherford location.

I had the original receipt and unopened boxes, the store didn't want to take the product back. The store at the end took 2 boxes back and refunded me the money for those products. Now I'm left with 2 boxes that I can't really use.

I'm disgusted at the fact that Shoppers Drug Mart would treat the situation as such, that I can't even return an undamaged product and a receipt to go with it. I spend well over $1000.00/mth on baby food and products. The point of me returning the Enfamil, was so I have the money back to purchase other baby products.

This is not even the first time that I'm having issues with Shoppers Drug Mart. For myself and my family, Shoppers Drug Mart is not the way to go.

Resolution: Refund my money

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kstephy
, CA
Mar 01, 2017 10:50 am EST
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It was past the 30 day return policy.

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11:05 am EST

Shoppers Drug Mart unethical behaviour

Yesterday evening my sisters and I were out for dinner celebrating my completion of my nursing program. After dinner we decided to go to shoppers drug mart. It was around 9 pm that we pulled up to the front of the store. Before we had even entered the store the lady at the cash stared at us as we walked up to the doors. When we entered the store we had not been there two minutes before the girl at the makeup counter asked us if she could cash us out. We responded with "no" as none of us had anything in our hands and therefore nothing to "cash out". In moving around the store I noticed the lady from the cash following us in the aisles. She got the women in the back as well to come out and follow us through the aisles.
While I completely understand that theft does occur and it can be harmful to the business, it is extremely uncomfortable and insulting to be followed around the store. When I go in with my mother I do not get followed around like this. It was because I was with my two younger sisters.
Oddly enough this is not the first time this has happened to us. Four years ago the same thing happened except that time the cashier followed us out of the store and wrote down our licence plate number, or should I say my mother's licence plate number.
My sisters and I, as well as my parents, are going to be avoiding this business. I enjoy going to shoppers but my experience is ruined. I do not wish to be followed around a store and made to feel uncomfortable anymore. I am not sure what resolution will come of this complaint however I felt it necessary to submit one.

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Shoppers Drug Mart In-depth Review

Product Range and Availability:

Shoppers Drug Mart offers a wide variety of products, ranging from pharmacy items to beauty and personal care products. They have an extensive selection of popular brands, ensuring customers can find their preferred products. The store is well-organized into different categories, making it easy to navigate and find what you need. Both in-store and online, Shoppers Drug Mart maintains a high level of product availability.

Pricing and Discounts:

Shoppers Drug Mart offers competitive pricing compared to its competitors. They frequently run special discounts and promotions, allowing customers to save money on their purchases. Additionally, they have a loyalty program that rewards customers with points for their purchases, which can be redeemed for discounts or free products.

Customer Service:

The staff at Shoppers Drug Mart is known for their knowledge and helpfulness. They are always ready to assist customers with any inquiries or complaints, providing prompt responses. The staff is also well-trained in product selection and recommendations, ensuring customers find the right products for their needs. Whether in-store or online, Shoppers Drug Mart provides excellent customer service.

Online Shopping Experience:

Shoppers Drug Mart's website is designed with user-friendliness in mind. The website is easy to navigate, and the search functionality allows customers to quickly find the products they are looking for. The product descriptions and images are accurate, giving customers a clear understanding of what they are purchasing. The checkout process is seamless, and there are multiple payment options available for convenience.

In-Store Experience:

Shoppers Drug Mart stores are well-laid out and maintained, providing a clean and organized shopping environment. Shopping carts or baskets are readily available for customers' convenience. The waiting times at checkout are generally minimal, ensuring a smooth shopping experience. The store ambiance is pleasant, creating a comfortable atmosphere for customers.

Pharmacy Services:

Shoppers Drug Mart's pharmacy services are reliable and accurate. They efficiently fill prescriptions and ensure the correct medications are provided. In addition to prescription medications, they have a wide range of over-the-counter medications available. The pharmacists are knowledgeable and offer consultation services to address any concerns or questions. Customers can also conveniently refill their prescriptions online.

Beauty and Personal Care:

Shoppers Drug Mart offers a comprehensive range of beauty and personal care products. Customers can find everything from skincare to makeup and haircare products. Testers or samples are available, allowing customers to try products before purchasing. The staff in the beauty department is well-informed and can provide expert advice. They also offer beauty services such as makeup consultations and skincare analysis.

Health and Wellness Services:

Shoppers Drug Mart provides various health clinics and services, including vaccinations and flu shots. They also offer home healthcare products and equipment to support individuals' wellness needs. Additionally, they organize wellness programs and workshops to promote a healthy lifestyle. Shoppers Drug Mart ensures accessibility for individuals with disabilities, making their services inclusive.

Delivery and Shipping:

Shoppers Drug Mart offers multiple delivery options, including in-store pickup and home delivery. The shipping fees are reasonable, and the delivery times are generally prompt. The packaging is of high quality, ensuring the protection of products during transit. They have customer-friendly return and exchange policies for online purchases.

Community Involvement:

Shoppers Drug Mart actively engages in sponsorships and partnerships with local organizations, supporting the community. They are involved in initiatives that promote social causes and charities, making a positive impact. Shoppers Drug Mart participates in community events and fundraisers, further strengthening their ties with the community. They also prioritize environmental sustainability through their contributions.

Overall Customer Satisfaction:

Customers consistently rate Shoppers Drug Mart highly for their overall shopping experience. The feedback is overwhelmingly positive, highlighting the store's excellent customer service, product range, and competitive pricing. Shoppers Drug Mart is often regarded as a top choice compared to its competitors. While they excel in many areas, there are always opportunities for improvement, such as expanding product offerings or enhancing online shopping features.

How to file a complaint about Shoppers Drug Mart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Shoppers Drug Mart. Make it specific and clear, such as "Incorrect Prescription Filled at Shoppers Drug Mart."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention specific key areas such as customer service, pharmacy errors, product quality, pricing discrepancies, or store cleanliness. Include relevant information about any transactions, such as the date, time, and location of the Shoppers Drug Mart store. Clearly describe the nature of the issue, including any steps you took to resolve it and the response received from the company, if applicable. Explain how this issue has personally affected you, whether it be inconvenience, financial loss, or health concerns.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, prescriptions, correspondence with the company, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Shoppers Drug Mart, whether it be a refund, an apology, or corrective action.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and verify that all relevant details have been included.

8. Submission process: After reviewing your complaint, click on the 'Submit' button to formally file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Shoppers Drug Mart.

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Shoppers Drug Mart contacts

Phone number

+1 (800) 746-7737

Website

www.shoppersdrugmart.ca

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Shoppers Drug Mart?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shoppers Drug Mart Customer Service. Initial Shoppers Drug Mart complaints should be directed to their team directly. You can find contact details for Shoppers Drug Mart above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Shoppers Drug Mart. Discuss the issues you have had with Shoppers Drug Mart and work with their customer service team to find a resolution.