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Shoppers Drug Martcustomer service

Our Shopper's recently have had the self serve cashes installed, and I shop their pretty frequently. However, since these machines have been installed in the store when it comes to customer service looking for help at either the post office or cosmetics or even for the long line ups in the self serve cashes, their is none on the floor. I've been there a few times where the line up, was about 12 ppl waiting to use the self cash and no cashier were to be seen during this time. On another visit to the store, I was ordering pictures, and required a staff member to use their code to continue to print them, I saw a staff member close by and asked for some assistance, and she told me she was on break and kept walking by into the cosmetic department.

Km
Dec 03, 2018

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