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Shoppers Drug Mart / cashier errors, check your purchases!!

Canada Review updated:
100% 1
Contact information:
Hillside Mall
On two recent occasions, I have encountered errors at the til.
First was an item rung in twice. Had to go back for the correction.

Second was food item with discount coupon that the cashier made an error on the dollar amount. Didn't notice until we got home. Went back to be told had to bring product (fresh OJ) unopened to get lousy $2 discount.

Hate the rewards fine print as well. Make sure you use your points before expiry.
Aug 17, 2015


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A  14th of Nov, 2015 by 
Agree Disagree 0 Votes
I experienced the same problems with Shoppers Drug Mart, the sale price on the counter, doesn't mean you get it at that price. You go to the cashier and they charge you the regular price. Don't trust them anymore and won't shop there.
A  2nd of Dec, 2015 by 
Agree Disagree 0 Votes
Same problem here, went to purchase an item that was clearly marked "Sale 19.99" when I got to the cashier, the price was four times that amount! This company is outrageous if they think they can get away with this type of disinformation, it is illegal in most countries. Complain to your government consumer agency, they'll do an inspection.

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Shoppers Drug Mart Logo Shoppers Drug Mart
Customer Care Service
243 Consumers Rd
Canada - M2J4W8
+1 800 746 7737
+1 416 490 2300
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