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I am writing to complain about shoppers discount, I have no idea who they are and i have never knowingly signed up for any of there services. I called my credit card on several occassions and they stated that they had contacted the company several times but they are still taking ten pounds per months out of my account for no reason what so ever. They have taken ten pounds every months since January 2012 . I only have statements up to that date in front of me but it could be longer then that. I want them to stop immediately. My account shows the following details "SHOPPERDISC.CO.UK [protected] CH". I also would like all the money they have taken refunded. Please advise how to move forwards.
Yours sincerely
Martha Sakulku
The complaint has been investigated and resolved to the customer’s satisfaction.
i have had unauthorised money taken from my account £10 each time ive never signed up to this site how do i go about gettin my money refunded i can supply the proof through bank statements my e-mail is g428@hotmail.com
I've been getting charged twelve dollars a month for the past months and I do not remember signing up for anything from this store.
This is my second complaint ... the first with Easy Saver (Purchase Saver) where a company charged my account for 8 months for $14.95!
Now this Group (Shoppers Discount) has been deducting $12.00 for many months.
All the above was because I ordered Pro Flowers and Cherry Moon! Shame on them.
I checked out a advertisement on facebook which said I could get a free nfl jersey. Well, I didn't complete anything but gave them my phone number now I get 2 text messages a day costing me $2 a pop trying to get my information. I tried calling someone and got a voicemail like I was calling my friend not a business. I called the real company they had no information about me being a member. It's a sam don't fall for it.
when checking my bank statment i noticed that 10 pounds had been taking out under shoppers discount when i have looked back i cant believe i had missed they had been taking it from nov 2010 after i bought a belt off m and m direct for xmas i rand this number [protected] (take the 0 off if using amoblie) and have cancelled it and they will only refund the last payment i wish i had known about its really upsetting companies cant do this to people
I paid for a hotel on line Premier Travel inn. The option came up to recieve a £10 cash back if I clicked on the message which I did. I received a cheque however I then noticed a £10.00 payment had automatically come out of my account.
This has happened for 3 months. I have not set up any direct debit to authorise any payment or authorise anyone to do this
The following reference is appearing on my account SHOPPERDISCOUNTS.CCD 8258 with a debited amount of £8. I have called the bank and they cannot stop the payment. I am not aware that I have authorised this and need help stopping it and ideally getting a refund as this has been happening for some months.
Shoppers discount took an unauthorized payment of £10- out of my account. This was done via ebookers. I booked a flight with ebookers on line and was offered £10 cash back from shoppers discount. Instead of receiving £10- I have been charged £10-. I am surprised ebookers is involved in this scam.
I have noticed that there has been £10 pound taking out of my account each month for 3 months, i have been into my bank and they said that the payment is a debit card payment, i have not signed up for anything and i have not authorised for these payments. I would like a full refund of the money that has been taken .
A monthly charge for nothing. Apparently some other site I had done business with had forwarded my information in violation of the Gramm-Leach-Bliley Act of 1999. Why are they allowed to get away with this? Where's the FTC? So even if you catch the first violation on your credit card it is still not worth trying to recover that amount. How much do they make doing this. And who is the merchant that allowed this to be set up?
i am totally blind and my bank has just told me that i have shoppers discount coming out of my account at £10 a month... I am only on disability living allowance and wold like it stopped. my name is Simon fox and i am registered blind i have been told that did not check a box or something... is their any way i can get the money back? if not please stop taking money out of my account.
After buying as train ticket from The Train Line in August Shoopers Discount have continued to take £10 from my credit card. At no time have I given them permission to do this. My credit card have now taken it up as a dispute.
THESE PEOPLE TOOK TWO $12.00 PAYMENTS FROM MY DEBIT CARD, BOTH OF COURSE UNAUTHORIZED. I HAVE CLOSED MY DEBIT CARD, BUT WANT A REFUND OF $24.00. CAN YOU HELP ME? MY HUSBAND IS ILL AND WE ARE ON LIMITED INCOME. AT PRESENT I ONLY HAVE $5, 00 LEFT IN MY CHECKING ACCOUNT.
I booked a train on line with Trainline - a pop-up appeared for Shoppers discount and £10 has now gone from my bank account that I have not authorised.
this message is dated 29th September 2009
I booked a flight to Ukraine in March and noticed that shooperdiscounts has been deducting £10.00 from my account without my permission.
My bank has asked for it to be cancelled on my behalf but they are still deducting the amount.
Shopper Discount has been sued. You can file a claim and get your money back. Download the PDF file, file it out, and send it in certified mail. There are deadlines. The toll free number may answer some of your additional questions.
Settlement hotline# [protected]
http://www.webmarketingsettlement.com/
Hope this helps everyone.
Regards-
Fighting Back for Minnesota
Shoppers Discount get credit card information from various merchants where purchasing is done by Internet. We ordered from JC Whitney and ended up with a $12/month membership with Shoppers Discount without our knowledge. Now we have to file disputes, cancel credit cards and use our valuable time to get this corrected. BEWARE!
There has been £10.00 taken from my acccount in the past few months which I did not authorise, how can i stop this?
Unauthorized charges to my bank account. All I did was click on their site to view their information and was automatically signed up. This HAS to be illegal! How the *uc* do these god**mn companies get away with this. I am furious. Heads are going to roll.
I am horrified to discover that shoppers discount are taking £10 per month from my credit card account stating it is membership. I have tried to contact them but have been unable to. How can I stop this.
Glenys Plant
Why was I charged 12.00 ? I did not Buy anything or Join any thing! This was taken out of my debit account, How?
My credit card has been debited by £10 unauthorised How do I stop this?
S Williamson williamson@pulloxhill.freeserve.co.uk
Plesse refund the 10x10 pounds sterling you have deducted from my account without my authorisation from August 2009 toMay 2010.
Thank you
unauthorized charge to my credit card of $12 without a prior authorization, I will be presewing legal action against them, please join me in these efforts to get those people to justice
on the 28th of december £10 was taken out of my bank account without permission i want this stopped and my money refunded
When buying online for movie tickets- pop up stating coupon for future tickets. Replying yes- takes you automatically to Shopper Discount site. Its very confusing, fooling you to sign up. They then charge $12.00 month. You never receive any conformation from them so you have a opportuinity to cancel.
I have had a ten pound fee taken from my bank and I do not know what for, please can it be refunded as quickly as possible
on the 09/09/2009 £10 was taken out of my bank account unauthorized by shoppers discount
I would like a refund of the money which was taken out
Ref: [protected]
I have just found out that this Shoppers Discount is deducting $12.00 per mth from my U.S. bank account and if anyone has found out how to stop them please let me know.
I did not see anything in their site that threr would be a charge for the service. All I did at their site was to compare prices. Never did get a comparison, just a promise that they would guarantee best price. They have charged my Visa account $12.00. An unwelcome surprise.
I have had £10..00 debited to my credit card by shoppersdiscount.co.uk and have no idea what this is for as i have not used or authorised any body to do so. Kindly refund this amount to my account and also tell me how you got my details?
I am writing to complain that Shoppersdiscount.com are taking $12.00 a month out of my Discover Card account without my permission. I do not know how they got my details. Please can this matter be looked into. I would also like my charges reimbursed.
I want to cancel this - they have billed my Discover Card for $12 and this will continue forever. I want to cancel this NOW. Thanks for your help
I also have been scammed from the shopper's discount company. When I called them they said I have singed up with them through www.wirefly.com
and they received my credit card/billing information from wirefly and Be careful when you shop at www.wirefly.com.
They are charging $12.00 per month for a service that I did not ask for or want to use on my Visa debit card. Can not get hold of the company to stop the charges every month.
I found a charge on my bank card for $12 and immediately had no idea what it was for but it showed as Shoppers Discounts, I then performed and Internet search on the Company and found many other complaints with the same $12 charge on credit cards.
Please let me know how to get rid of these charges so that i can pass it on to others who are afftedted by this Surcharge.
I did not see anything in their site that there would be a charge for the service. All I did at their site was to compare prices. Never did get a comparison, just a promise that they would guarantee best price. They have charged my Visa account $12.00. An unwelcome surprise.
I discoverd today that Shoppers Discount has been charging me $12.00 for 4 months without my authorization. I was told by their associate that I will receive a full refund, but I will believe it when I see it in my bank account. You can guarantee if they don't refund me I will become their worst nightmare! Please beware this company is a SCAM!
I bought two rail tickets from thetrainline.com as I usually do . This time this company Shoppers discount suggested to register with them so I can get a £10 discount with my next buy, which I did. But now I realised instead of what they promised they have started deducting £10 everymoth from my credit card account. I dont have a clue what it is all about. Please be careful future users. In the mean time I will try and see how I can stop my draining of fund. Wish me luck
i have just discovered shoppers discount have have been taking £10 a month from my credit card for quite some time.
how they justify this as some sort of service is beyond belief.
they obtained my credit card details by underhand means and are stealing- yes stealing from my account.
i am not a frequent internet shopper, and would never sign up to anyone taking money from my account for any vouchers.
i am awaiting a response from this company and my bank- Halifax.
how can any bank allow this company to start taking money from my account without my knowledge ?
k. chaudhry
wales