Shopper Discounts and Rewards review: Scam 137

UPDATE:

I have now received refund from SHOPPERDISCOUNTS.CO.UK

I have been contacted by SHOPPERDISCOUNTS.CO.UK to inform me that my subscription has been cancelled and that I shall receive a refund of subscription charges.
I have to be honest and say that they have been really helpful and maybe if I had read ALL the small print I could have saved myself all this trouble.
I shall post again when I have received my refund... and again should I not receive it or further charges are made against my account.

If anyone is still having problems then I suggest emailing and telephoning them to solve the problem.
Email address - consumeraffairs@webloyalty.com
and telephone number is - [protected]

I have just noticed a £10 debit from SHOPPERDISCOUNTS.CO.UK and immediately phoned my bank.
My bank were unable to stop any further payments from then but gave e telephone number for SHOPPERSDISCOUNTS.CO.UK
I phoned them and told them I wanted any subscription with them cancelled. They tried to tell me about savings I could make in the futute but I told them I wanted subscription cancelled.
I have been assured y them that my subscription is cancelled and that no more payments will be taken from my account.

Their telephone number is [protected]

I am absolutely furious as well, luckily i do check my account (I hve to cos I havent that much in it ) a company who glossily advertises such wonderful benefits to help everyone to purchase items with discounts and in times when everyone is looking for ways of saving, deserves to be highlighted in every way. I agree with most peoples' comments and feel they play the "hidden" card on membership fees - I am so annoyed and I am not a person who gets upset easily but this hurts and maybe it could have been worse, like 50.00 every month.
I did try to cancel through the link as above, but no luck, it didnt work - how surprising!
I have contacted them and hope all the adverse publicity will drown them as it has already- try typing shoppers discount co uk into browser, one link in 20 is in their favour - oh its their own! All the rest are highlighting complaints - sad that we have to waste our time and hope whoever is really getting the rewards will soon be highlighted in a real rewarding way - I am terrified that next month they will do the same and at leas I have learnt a real lesson

Webloyalty - a parent company of shopper discount is a fraudulant company, they unwittingly hide information regarding membership fee and take your account details from the company that you made your purchases (yes - they too are selling your details to Webloyalty). I fell into their trap when i made booking with ebookers.

I thought the company was similar to vouchers. co.uk which do not charge for informations of discount offers hence i fell into their trap. Once I signed in, I realised the scam 3 weeks latter when i surf their website for discounts offer and had sometime to read through their VERY CONFUSING webpage setting.

DO NOT buy from company that sells your credit details. I will not buy from ebookers again.

Do any one know how to get back their money that was taken out of their account for membership fee even though this fee is not clearly visible from their website - it is hiden in the membership zone only FAQ section. i.e., you have to join/signed in to find out that you're being charge! in-effect pay for the joining fee & then you'll find out that you are being charged!

These companies are comparable to those steal from beggars.

Fiona
London

I too have just checked my bank statement and realised that £10 pm was being taken from my account after booking a flight through Monarch. After ringing [protected] i have received all money back with an apology and membership ( to what ? ) cancelled. I advise everyone to check their statements.

Susan.

Blackburn

This practice is well naughty and another example of having to be very careful when giving credit card info over the web.
Ring Shopper Discounts helpline [protected], take option 3 to speak to an advisor - they`re helpful and will refund the charge. They`ll also cancel future subscriptions.
Chris.
Huddersfield.

I have just cancelled my 'membership' through the shopperdiscount website - very easy to do - just go through:

customerservice@shoppersdiscountsandrewards.co.uk

and click on the link to cancel.
What a scam!

Linda

I have just checked my visa statyement and have had £10 taken by shopperdiscounts! I booked on ebookers and got the £15 back but NOTHING was advertised about a membership fee! Anyone actually got their £10 refunded yet?
LINDA

I too have fallen for this SCAM after buying electrical goods from a major on line retailer. I have contacted my credit card company and the on line retailer . I have also e mailed Shoppers Discount and Rewards . and even though it was late on a Saturday night did get a reply back cancelling my account (which I believe was never opened by me in the first place )
How companies like this are allowed to operate beggars belief .
Try contacting customerservice@shoppersdiscountsandrewards.co.uk.
Their whole scam seems to be based on their expecting some people to cancel as soon as they see what is happening. They make their profit from the majority who never notice the small amounts --£10 per month going through their credit cards .

Mike (IOM)

I've just noticed this scam on my Visa Debit account with Halifax Bank too (£8 a month since July). I have never consented to allowing shopperdiscounts or any of its affiliates to charge my account for any amount and certainly am not receiving any product or service for this fee.

I checked their website and they are apparently a subsidiary of Webloyalty International Ltd., which is located in downtown London, near Oxford Circus station, as is seen in the small print of the shppoerdiscounts.co.uk website:

"This website is owned and operated by Webloyalty International Limited ("Webloyalty"). Webloyalty is a limited company registered in England, company number [protected] and its registered office is at Third Floor East, 47-50 Margaret Street, London, W1W 8SB, United Kingdom."

The phone number for shopperdiscounts is [protected] (at least that's what's on their website) and they're located in Kent.
The phone nuber for Webloyalty International is [protected]

I'm no longer living in the UK, having to deal with this from Canada, where I currently reside, but if anyone does manage to get through to these conartists, I would greatly appreciate hearing about their experience.
Sincerely,
Christian

Us too. My wife was had through the Trainline, where she responded to an offer to get £15 off the next purchase - one wonders how much the Trainline is getting paid to be part of this scam. Probably in technical legal terms it is above board, through small print, but they do their best to conceal the fact that there will be future payments taken. I phoned and was offered first £10 back, and then when I went ballistic £30 back (it's been going on for months) but I was cut off when I asked how I could put in a request for all our money back.
How can we get this publicised - yes for shopperdiscounts but also for their affiliates who doubtless share in the spoils, like the Trainline
David

We've been had too - the first payment was post-Christmas and got overlooked. Our credit card people were less than helpful, saying that the payments could not be blocked, and we are taking it up with the trading standards internet fraud. If anyone has actually managed to get hold of shopperdiscounts, please let us know! Georgina

Having just got back from holidays I was concerned to note a transaction for £10 had been debited from my account, on a date whilst I was away, with a company I had never heard of. Unfortunately I too, am unable to get hold of them via the telephone so have sent them an e-mail. I have also disputed this item with my credit card company who are investigating this. They appear to be aware of the situation, so hopefully, the money would be refunded. I guess the worrying thing is that such companies are able to do this so easily. Lisa

The same has happened to me. I didn't notice any £10 monthly charge either until receiving my statement. What a shock. I am also going to try and contact them.

Very similar situation with credit card being debited for £10.00

i agree with you the same has happen to me, i am in the process of contacting them, let see what happens!