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ShopeeI have not received my money back/they didn't reactivated my voucher code

I have ordered an item, and used voucher code.. I have purchased that used using my hard earned money (it is not a free voucher code).. But since the item was out of stock (seller told me), that's the reason I have cancelled it (as per customer service rep advised).. I have a screenshot of the conversation I had with (lexy/lex), the rep that advised me that I can cancel the item on my own. It's been 3 weeks, I have called multiple times, chatted multiple times, and sent an email as well.. But no luck! It is not my fault if the item was out of stock! I have not received the item, so it means that I have to get my money back!!!

Voucher code: flash1500edgh9 -573 php
Order number: 18111107503k1dk - union stove

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Dec 04, 2018

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