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Shopdigitaldirect / Fraudulent business practices

1 New York, NY, United States Review updated:
Contact information:
Phone: 925.960.0430

I purchased a telephoto lens from them over the phone and after a week Icalled them because no confirmation had been received and it had not been shipped. The persn "helping" me said that he would get it out that day and send it 2 day air. He asked me if he could offer any other gooddeals and he upsold me what was represented as a professional tripod for my camera. What I received two days later was a very cheesey tripod that I could get for $20 at Radio Shack. I called and complained and they said that they made a mistake and would send the right one. Two weeks later I received the very same tri-pod. When I called back to return them both, they said that I would have to pay the freight and two restocking fees.

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Comments

  • Je
      27th of Nov, 2008
    0 Votes
    Shopdigitaldirect - bait and switch
    Shopdigitaldirect
    New York
    United States

    Ordered a Nikon D90 from these guys. Classic bait and switch. Best prices on google. Then they call to "confirm" the order on Thanksgiving day. "Doesn't include this or that. Wholesale price. Hook you up for an extra $250.00". Complaint filed with BBB, Amex, several online sites. If it sounds to good to be true...

    AVOID these guys!!!

  • Ra
      14th of Dec, 2008
    0 Votes
    Shopdigitaldirect - spent a lot of money and they won't return calls and now number is disconnefted and the batteries never worked spent over $10399.99
    ShopDigitalDirect
    United Kingdom

    Bad charges. to my Vissa Account. Refused to cancel. Do not intend to pay. Any other action I can take?

  • Ro
      20th of Feb, 2009
    0 Votes
    Shopdigitaldirect - Fraud
    England, Bedfordshire
    United Kingdom

    I ordered a Canon digital camera body at a great price. The company called to confirm the order and tried to sell me additional products [battery and charger etc]. After I said no several times and told them to cancel the order. It ended up being a delivered with whopping $1250 dollar credit card bill. Now i have two identical Canons.Tried to return it all and was told it would cost me a hefty restocking charge. This company needs to be put out of business and the owners need to go to prison.

  • Ki
      31st of May, 2009
    0 Votes
    Shopdigitaldirect - spent a lot of money and they won't return calls and now number is disconnefted and the batteries never worked spent over $10399.99
    shopdigitaldirect 8883137468
    Fallbrook
    California
    United States
    Phone: 760 695 8888

    I bought $10399.99 of digital equipment. Not all of it arrived. 3 batteries for canon digital camera would not work. They refuse to respond to my letters. I canot afford to buy again from elsewhere and all I wanted was the rest of my order and 3 canon batteries which they till owe me and was told I would get.
    there number 888313 7468 no longer works. Letters go unanswered. E mails go unanswered. faxes will not go through. I have very little money and I thought they were giving me a fair deal and now no equipment so I have missed many opportunities and when the first grandchild comes in a few weeks no way to take pictures with a camera that does not exist and 3 bastteries that won't charge and they won't even fit in my friend's canon camera. Whsat do I do?

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