shopdigital direct.com / scammers
Don’t buy from these guys. They are a bunch of scammers. I placed an order for Sony Camcorder. I called them to verify it and they said it is back ordered. I have to wait for about 2 weeks to get it in stock.
4 days later I called again ( and of course waited for about 30 min on hold) and another guy said it will be about 6-8 weeks!
I asked if some other Sony model is in stock, he said no but a nice JVC model is (HD5)
So, I hanged up and did a quick search of HD5 and I liked it, so I called the sales department (I was on hold for less than a minute) and told them that I am looking to buy the HD5. He initially said it should be in stock and asked me are having hard time finding it? I replied, naively, I ordered a Sony etc… for my surprise, he said: OH, let me check if it is in stock. About 30 sec later, he came back saying sorry it needs about 4-6 weeks to be is stock. It is back ordered. What the heck? He initially told me it is in stock and the other guy from customer service said the same!
I called customer service again (on hold for 25 min) and cancelled my order. The lady on the phone was very polite. I asked her if I am gonna receive a confirmation e-mail regarding the cancellation, she said yes. 2 days now, I did not receive any e-mail.
Of course, I canceled my credit card. I will keep a close eye on my credit history, too.
These guys are thieves. BE AWARE.