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Shoelinethey never refunded

1
S Nov 24, 2017 Review updated:

Hey, Shoeline, maybe you stop hiding from me and give me my money back? Didn't you think of this option, huh?
A couple of months ago I ordered Isola Women's Delta Boots, Style: 6415901, about 100 dollars worth. They were ok but too big, so I returned them and asked for a refund. It's been 6 weeks. No reply from them, no money. Hello? Did you forget about me?
Be ready for tons of emails from me, because I'm gonna piss you off until ou refund. I'm being serious.

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Responses

  • S
      Nov 25, 2017

    Hi Susan.

    Did you receive an R.A. (Return Authorization) number before sending the merchandise back? The assumption that a company may offer a refund, either full or partial, might be a mistake. Receiving such approval before shipping merchandise back is just a good way of clarifying that they're okay with the return and are expecting it on their end. It may have been that your package landed at some location without any way of tracing what was intended, thus becoming lost.

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