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worst service ever

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
United States
Ripped off.. I purchased 2 pairs of shoes from Shoebuy.com and only received one pair and of cause it was the cheaper pair that I received, I am now down $70 and I am mad. The shoes were Women's Teva Ventura Cork 2 Rialto
Item no: 359358 and I still need them GGRRR I have sent email after email to no avail, I have been waiting since Febuary.
Complaint comments Comments (2) Complaint country United States Complaint category Clothing, Shoes & Acc


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A  18th of May, 2011 by    0 Votes
I have had a similar experience. Luckily, I was able to file a claim through Paypal, which is how I paid for the shoes I ordered. Only then did I receive a response to my emails demanding a refund. Try different email addresses, and put "ATTENTION CS-9" in the subject line. Here are some of the email addresses that I used: service@shoebuy.com, customer@shoebuy.com, returns@shoebuy.com, cs-processing@mail.shoebuy.com. Just keep trying them all.
N  17th of Oct, 2013 by    0 Votes
The worst customer service i have ever
The hardest time returning an item.
Super high cost of return and shipping.

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