SUBMIT A COMPLAINT / This whole website is a lie!

1 Shenzhen, China
Contact information:

I purchased a dress, but Shilla messed up my entire order. First of all their shipping is extremely slow! The dress arrived late and everything was wrong about it. The design, color, and size were not the same as the dress I ordered. The material it was made from was cheap and the sewing job was awful as well. I contacted Shilla customer service demanding a refund. As it said on their website I took some photos of myself in the dress as a proof. Then I received an email from them, but it was not written in English! I tried to translate it through Google translate, but couldn't understand anything. This whole website is a lie, don't trust their beautiful pictures! They steal designs and images from other sites!

Jan 05, 2016

Post your comment