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Sheplers / Terrible Customer Service

1 Wichita, KS, United States
Contact information:

I made an order and after I paid I received a confirmation message and a tracking number. I waited patiently but weeks passed and there was no sign of my order. I decided to track my order. When I entered the tracking number it said that my order was delivered. I contacted Sheplers and told them that I did not receive anything and asked them what to do, I was expecting some help and support from them. Their rep said that it was not their problem and said that I need to contact the shipping company. Sheplers is absolutely ridiculous! These people are lazy, unprofessional and customer unfriendly. Avoid!

Nov 22, 2016

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